Had a faulty thermostat so heating wouldn't go off , lounge was like a sauna, chap came switched it off and came back later with a new thermostat. Very happy, have been using Blue Flame for a few year... See more
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Review summary
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Based on these reviews
We have been with Blue Flame for over 20 years ,always had excellent customer service keeping us informed either by phone or email of our bookings & Brilliant engineers fixing our electronic boar... See more
Company replied
Very polite young man as I am disabled he asked if I needed anything.job completed engineer sent out to me as I was disabled as it was only replacing batteries to my thermostat this was very much app... See more
The team at Blue Flame we very efficient and responsive when I had my gas turned off unexpectedly by the utilities company and needed an emergency call out. The organised office team had a booking pla... See more
Company details
- Gasfitter
- Energy Equipment and Solutions
- Heating Contractor
- HVAC Contractor
- Mechanical Contractor
- Solar Energy Contractor
Written by the company
Blue Flame is an award-winning heating and electrical company based in Cornwall. We offer around-the-clock emergency repairs, 365 days a year, and work with over 12,000 happy Cornish customers.
Contact info
Blue Flame (Cornwall) Ltd, Energy House, Parkengue, Kernick Industrial Estate, TR10 9EP, Penryn, United Kingdom
- 01326 378122
- info@blueflameheat.co.uk
- blueflameheat.co.uk
4.9
Excellent
185 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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The guys were prompt and so helpful
The guys were prompt and so helpful. Would recommend Blue Flame to anyone.
April 10, 2026
Had my air source heating serviced
Had my air source heating serviced, competitive pricing. Engineer very efficient, friendly and courteous. Many thanks.
April 9, 2026
Prompt reply to my left message with…
Prompt reply to my left message with service the next day
November 24, 2025
Thoroughness
Service engineers have always been very knowledgeable, helpful and thorough.
March 13, 2026
Appointments are quirky made .Engineers…
Appointments are quirky made .Engineers are pleasant and helpful.
March 20, 2026
Usual brilliant customer service.
The boiler and fire service were carried out in a professional manner. Adrian is so friendly and also spot on with his work. No problems at all.
March 26, 2026
efficient service carried out urgently
March 26, 2026
Great customer care from start to…
Great customer care from start to finish.
From booking the appointment through to the engineer visit.
March 25, 2026
Prompt and efficient service
I rang them in the morning to report a leaking radiator in my bathroom. The engineer was on my doorstep by 3:40pm! By 4:30pm, the job was done and all cleaned up. Marvelous.
March 25, 2026
Faulty Thermostat
Had a faulty thermostat so heating wouldn't go off , lounge was like a sauna, chap came switched it off and came back later with a new thermostat. Very happy, have been using Blue Flame for a few years now for servicing our heat pump ,very professional and polite and friendly.
March 17, 2026
A very good company
A very good company. Quick to respond to any queries I have and quick to deal with any issues that may arise. I have peace of mind to belong to Blue Flame.
March 19, 2026
Excellent friendly engineer
Excellent friendly engineer, very good service, cleaned up after himself. Could not really have asked for better.
March 20, 2026
Matt was great
Matt was great, seemed thorough compared to others. You also could come do it very quickly again unlike others that had 3 months waiting lists
March 20, 2026
Rapid response and rectification of pressure drops issue
Really prompt and thorough service to sort an issue with a pressure drop on my ASHP heating system.
March 20, 2026
Great Job
A routine maintenance carried out on time with no shocks or pressure to get a new boiler.
March 20, 2026
As always the service and support from…
As always the service and support from your company is exemplary. We are very pleased to contract our boiler service and maintenance with you.
March 16, 2026
Very professional engineer
Very professional engineer, experienced,on time and explained everything he was doing, and what had caused the problem.
March 11, 2026
Heating system was loosing presure
Engineer explained what he was going to do and why. Took photos of parts that may be required if any further issues encountered so there would be no delay.
March 17, 2026
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