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Blue Guardian Reviews 549

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the quick response times from the support team, often resolving issues efficiently. The service provided is generally described as excellent, with consumers noting the reliability of payouts and the clear rules. However, some customers experienced dissatisfaction with customer service, citing slow replies, conflicting information from different representatives, or unaddressed issues. A few people also mentioned problems with payment processing, including delays, denied payouts, or being charged for accounts that were not accessible.

What people talk about most

Customer service

Consumers find customer service experiences to be ambiguous. Many reviewers praise the support team for being... See more

Payment

Customers had ambiguous experiences with payment. While some reviewers praised fast and smooth payouts, with... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and efficiency.... See more

Response time

Clients share ambiguous opinions on response times. Many reviewers praise the swift support, with some issues... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the helpful and professional... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Blue Guardian is a reliable prop firm with clear rules and a smooth trading experience. Fast payouts and a high profit split make it very rewarding. Great option for disciplined traders.

Company replied

Rated 4 out of 5 stars

Great Firm with top of the class trading conditions and top most features. Very convenient to trade . Hip Hip Hurre Blue Guardian Futures.

Company replied

Rated 4 out of 5 stars

Blue Guardian is a solid prop firm with fast payouts and flexible challenge options. I like the profit split (up to 90%) and the fact that payouts can come within 24 hours, which is a big plus for act... See more

Company replied


Company details

  1. Alternative Financial Service

Written by the company

At Blue Guardian, we back talented traders with the capital, technology, and support they need to perform at their best. Built by traders, for traders, our goal is simple: to bridge the gap between skill and opportunity. Many skilled traders never reach their potential because they lack access to meaningful capital. Blue Guardian removes that barrier — giving disciplined traders the chance to prove their edge, earn funding, and scale their performance without risking their own capital.


Contact info

3.8

Great

TrustScore 4 out of 5

549 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent support for customers

True support for customers, fast and trustworthy.

April 24, 2026
Unprompted review
Blue Guardian logo

Reply from Blue Guardian

Hello,
Thank you very much for the review it means the world to us!
We wish you continuous success in your trading journey with Blue Guardian!

Regards,
Blue Guardian

Rated 5 out of 5 stars

I had issues when I started and I…

I had issues when I started and I reached out to support and they looked into things immediately and fixed the issues I was having right away. I've never seen customer support act so quickly before.

April 23, 2026
Unprompted review
Blue Guardian logo

Reply from Blue Guardian

Hello,
Thank you very much for the review it means the world to us!
We wish you continuous success in your trading journey with Blue Guardian!

Regards,
Blue Guardian

Rated 5 out of 5 stars

Azher was awesome thank you

April 23, 2026
Unprompted review
Blue Guardian logo

Reply from Blue Guardian

Hello,
Thank you very much for the review it means the world to us!
We wish you continuous success in your trading journey with Blue Guardian!

Regards,
Blue Guardian

Rated 5 out of 5 stars

Just bought me some instant accounts

Just bought me some instant accounts. Had some problems in the beginning but they helped me out within minutes. Good service!

April 23, 2026
Unprompted review
Blue Guardian logo

Reply from Blue Guardian

Hello,
Thank you very much for the review it means the world to us!
We wish you continuous success in your trading journey with Blue Guardian!

Regards,
Blue Guardian

Rated 5 out of 5 stars

Great Support

BG migration seems to be impacting services for most users. However, when my trade was being rejected both Barms and Azher promptly addressed the fault in a few mins of asking.

April 23, 2026
Unprompted review
Blue Guardian logo

Reply from Blue Guardian

Hello,
Thank you very much for the review it means the world to us!
We wish you continuous success in your trading journey with Blue Guardian!

Regards,
Blue Guardian

Rated 1 out of 5 stars

They don't answer

They don't answer, they have no customer service. It took me over a week to get an answer as to why they blocked all three of my accounts, which was 100% their fault. After that, they blocked my accounts, my profile, everything. I would never recommend this company to anyone.

April 22, 2026
Unprompted review
Blue Guardian logo

Reply from Blue Guardian

Hello,

Please leave your email in the form we sent in order to understand whats happened here and provide assistance.

Regards,
Blue Guardian

Rated 5 out of 5 stars

I had mistakenly bought a Futures Account.

I had mistakenly bought a Futures evaluation account not aware that my country is on the restricted countries list. I contacted their support on Discord, and Simon helped me with the issue, and a refund was done that same day.

April 19, 2026
Unprompted review
Blue Guardian logo

Reply from Blue Guardian

Hello,
Thank you very much for the review it means the world to us!
We wish you continuous success in your trading journey with Blue Guardian!

Regards,
Blue Guardian

Rated 4 out of 5 stars

Great Customer support service

Great Customer support service, Great firm

April 22, 2026
Unprompted review
Blue Guardian logo

Reply from Blue Guardian

Hello,
Thank you very much for the review it means the world to us!
We wish you continuous success in your trading journey with Blue Guardian!

Regards,
Blue Guardian

Rated 5 out of 5 stars

Thank you Zack and blue guardian for…

Thank you Zack and blue guardian for your swift support always

April 23, 2026
Unprompted review
Blue Guardian logo

Reply from Blue Guardian

Hello,
Thank you very much for the review it means the world to us!
We wish you continuous success in your trading journey with Blue Guardian!

Regards,
Blue Guardian

Rated 5 out of 5 stars

Fast replying and solving customer…

Fast replying and solving customer care service .

April 23, 2026
Unprompted review
Blue Guardian logo

Reply from Blue Guardian

Hello,
Thank you very much for the review it means the world to us!
We wish you continuous success in your trading journey with Blue Guardian!

Regards,
Blue Guardian

Rated 5 out of 5 stars

I had a data delay issue

I had a data delay issue. Emailed support. Problem corrected very quickly and in the evening

April 22, 2026
Unprompted review
Blue Guardian logo

Reply from Blue Guardian

Hello,
Thank you very much for the review it means the world to us!
We wish you continuous success in your trading journey with Blue Guardian!

Regards,
Blue Guardian

Rated 5 out of 5 stars

Not a bad firm as I thought at first

So far I’ve traded with this firm occasionally but never had any major issue and when there was a slight issue, then it was resolved very quick. Currently trying the Instant Stater account and once I reach a payout and see how the process is going to be, I will update this review. But so far nothing to criticize!
If you want to start with prop trading then check this firm out, pretty competitive prices, fair rules and kind support.

April 22, 2026
Unprompted review
Blue Guardian logo

Reply from Blue Guardian

Hello,
Thank you very much for the review it means the world to us!
We wish you continuous success in your trading journey with Blue Guardian!

Regards,
Blue Guardian

Rated 1 out of 5 stars

I had setup an affiliate profile

I had setup an affiliate profile, and when I went to get a payout from it, I never even recieved a response. I then made a discord ticket, where it was closed too quickly to even see a response. The customer service at this firm is extreamly unprofessional.

On another note when looking to trade here, be careful of their rules, as many of them are not clearly stated on the website (Hidden in the forumns and TOS)

April 22, 2026
Unprompted review
Blue Guardian logo

Reply from Blue Guardian

Hello,

Please leave your email in the form we sent in order to understand whats happened here and provide assistance.

Regards,
Blue Guardian

Rated 5 out of 5 stars

Customer Care

I haven't started trading with the BG yet, but I won an account with them and the process of getting the account was incredibly quick and easy. I received the account before even processing that I'd won it! Very excited to start trading with them!

April 22, 2026
Unprompted review
Blue Guardian logo

Reply from Blue Guardian

Hello,
Thank you very much for the review it means the world to us!
We wish you continuous success in your trading journey with Blue Guardian!

Regards,
Blue Guardian

Rated 3 out of 5 stars

That’s new website is lagging!! Messing up my purchases

That’s new website with the fx and futures is lagging since they merged , paid for a account , still ain’t get credentials and I used the same email I been using they need to fix there shit cuz I gotta wait for an update and now I can’t trade today!!!!

April 22, 2026
Unprompted review
Blue Guardian logo

Reply from Blue Guardian

Hello,
Thank you very much for the review !

Regards,
Blue Guardian

Rated 5 out of 5 stars

Zack was very helpful and resolved my…

Zack was very helpful and resolved my issue in a timely manner! Great customer service and support since joining .

April 22, 2026
Unprompted review
Blue Guardian logo

Reply from Blue Guardian

Hello,
Thank you very much for the review it means the world to us!
We wish you continuous success in your trading journey with Blue Guardian!

Regards,
Blue Guardian

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service. Barm’s was excellent.

April 22, 2026
Unprompted review
Blue Guardian logo

Reply from Blue Guardian

Hello,
Thank you very much for the review it means the world to us!
We wish you continuous success in your trading journey with Blue Guardian!

Regards,
Blue Guardian

Rated 4 out of 5 stars

great customer services

great customer services
looking forwards to payout

April 22, 2026
Unprompted review
Blue Guardian logo

Reply from Blue Guardian

Hello,
Thank you very much for the review it means the world to us!
We wish you continuous success in your trading journey with Blue Guardian!

Regards,
Blue Guardian

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