Blueland Reviews 

832
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers had a great experience with this company. Customers frequently praise the eco-friendly packaging and find the cleaning tablets remarkably effective, affordable, and pleasant smelling. People deeply appreciate the convenient refill system, which makes it remarkably easy to reduce plastic waste and maintain a clean home. However, some customers also noted that certain spray bottles and soap dispensers break easily or fail to function properly after a short period of use. Furthermore, a few reviewers experienced issues with specific cleaning tablets failing to dissolve completely during shorter wash cycles or leaving unwanted residues. Others mentioned occasional difficulties with customer support responsiveness when trying to resolve account or order problems.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting effective cleaning performance and... See more

Quality

People report positive experiences with quality, noting that the items perform exceptionally well and clean... See more

Customer service

Consumers find customer service to be exceptionally positive, describing representatives as respectful,... See more

Order

Customers had ambiguous experiences with order processes, noting both convenient website navigation and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the products are... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have used the laundry tabs, Oxy, dishwasher tabs, dish soap powder, toilet tabs, glass/window cleaner, bathroom cleaner & all purpose cleaner. I am very pleased with the results & scents of every it... See more

Company replied

Rated 4 out of 5 stars

So far, pretty good! The laundry tablets need to be dissolved prior to being used, as I have found that pieces of tablet will be left behind if I don't. The hand soap tablets don't really lather lon... See more

Company replied

Rated 4 out of 5 stars

I purchased from Blueland on recommendation from a friend who also wants to help save our planet. After using several products I bought a starter set for my granddaughter for Christmas. She really lik... See more

Company replied

Rated 4 out of 5 stars

I absolutely love the idea of going plastic free. So, I'm here to try integrating as many products as possible. So far, the foaming hand soap tablets, dishwasher tablets, and toilet bowl cleaners are... See more

Company replied


Company details

  1. Cleaning Products Supplier

Information provided by various external sources

Blueland is reimagining everyday products to save you money and space, without any plastic waste.


Contact info

4.2

Great

TrustScore 4 out of 5

832 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(832)

96 reviews in the last 12 months

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Rated 1 out of 5 stars

DEPLORABLE CUSTOMER SERVICE

I sent multiple emails asking when the Forever Sea Salt tins would be back in stock. Saw they were finally back in stock, so I ordered 2 of them along with the laundry pellets and Oxi powder & the 2 containers for them. Order arrives and instead of the 2 Sea Salt Forever tins, I received 2 additional laundry tins. I still have them wrapped in paper in the box as I have followed up 8 days in a row for resolution and have yet to hear back or be acknowledged by this company. They sent me containers I could have ordered at any time and now they won’t answer emails asking for the correct containers to be sent. Shameful!! I will be sending my 9th follow up today.

July 20, 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi Mike,

We're sorry to hear you had this experience! It looks like our team got back to you via email on 7/31. Additionally, you can typically expect a reply from our team within 5 business days, from the time of your last message and we appreciate your patience!

Best,
The Blueland Team

Rated 5 out of 5 stars

I love these products

I love these products, both the dishwasher and bathroom cleaners really work well. This company also has an excellent customer service team. I highly recommend them!

July 29, 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi Donna,

Thanks for supporting our products and mission - it truly means the world to us!

Best,
The Blueland Team

Rated 1 out of 5 stars

Products are great BUT their Customer Service SUCKS

Products are great BUT their Customer Service is the worst. If you don’t have a problem then great, buy their products. BUT, if you ever have an issue or a problem, don’t expect Customer Service to be of any help. You’re ____ out of luck. I entered a sizable order and immediately after it went through I noticed I didn’t receive the discount I was offered. I tried calling but no answer. I wrote to them multiple times before I received a response which clearly indicated they hadn’t even read my correspondence. Finally, after weeks of going back and forth asking someone to actually read my issue someone responded and asked what my discount code was that I used to expect the discount. Well my bad I guess, because after weeks of trying o get help I had no idea what it was. They are no help. I never received the discount. So, in my experience their Customer Service SUCKS the big one. BUYER BEWARE

UPON FURTHER REVIEW…
It is obviously the policy of Blueland to not respond to the customer in a timely fashion in order to address their issues. From their response, they are perfectly satisfied with their policies of not aiding customers. Too bad you can’t leave a zero star review because their customer service policies don’t even deserve one star.

June 19, 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi Clifford,

Thanks for sharing this experience with us and we do apologize for any inconvenience! We've reviewed your conversations with our team and can confirm that accurate information was given regarding our promotion and discount policies. That said, we do hope to offer additional promotions in the future!

Best,
The Blueland Team

Rated 2 out of 5 stars

The shipping/delivery amount of time…

The shipping/delivery amount of time was very delayed and the partner company that delivered the order uses unprofessional and incompetent drivers who are the final component of getting your order to you. Big hiccup in actually receiving order from the delivery driver which caused further inconvenience and little confidence in the shipping to delivery process.

July 20, 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi Amber,

We're so sorry this happened! We'll be sure to pass your feedback along.

Best,
The Blueland Team

Rated 5 out of 5 stars

Amazing customer service and products

I have now orders 3x from this company. The first time, my dishwasher tabs came mostly powdered. I messaged the company and they immediately sent me out a new order-no questions asked. Amazing customer service.
Now for the products. I adore their laundry tabs. Overpowering smell initially but laundry smells nice after.
Their window cleaner is up to par with windex.
Dishwasher tabs leave my dishes streak free and spotless.
Hand soap concentration seems a bit off, I don’t like the floral smells but the lemon one is good. We ended up using 1.3 tabs to make it the correct concentration for us.
Overall they have great products and stand behind them. So thankful to have found a good company and am reducing my plastic footprint!

July 1, 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi Rebecca,

Thanks so much for your support of our products and mission - we truly appreciate it!

Best,
The Blueland Team

Rated 3 out of 5 stars

Poor customer service

The first time I ordered from Blueland, the laundry tabs did not dissolve correctly in my front-loading washer, and it took two weeks for a response. I have since figured out how to work with the tablets (break them up first). The second time I ordered, they got my order wrong, and again, it took over a week for a response. I like their products, but their customer service is not good.

July 2, 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi Annabelle,

Thanks so much for your feedback here! While we do our best to respond as soon as we can, you can typically expect a reply within 5 business days, from the time of your last message. We greatly appreciate your patience!

Best,
The Blueland Team

Rated 1 out of 5 stars

I ordered from Blueland over 3 weeks…

I ordered from Blueland over 3 weeks ago. They charged my card right away. I have emailed and sent chats numerous times but the only thing I get is an automated response. When I look up tracking the only thing I get is the order but no shipping information. Just a response would be nice.

July 22, 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi Debra,

Thanks for your review! We do try to get back to our customers as soon as we can and you can typically expect a reply within 5 business days, from the time of your last message. We look forward to assisting you soon!

Best,
The Blueland team

Rated 5 out of 5 stars

Great Company with Great Products

Great company with great products and a great business model. They also provide awesome customer service. I’ve had a couple of occasions to contact them and have received satisfaction both times. I use several products from cleaning products to personal care products, and have shared many as gifts.

July 22, 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi Fleur,

Thanks for taking the time to share your experience with us and for supporting our mission!

Best,
The Blueland Team

Rated 3 out of 5 stars

I ordered two SeaSalt forever tins but…

I ordered two SeaSalt forever tins but received two laundry tab tins instead. I've emailed Blueland twice but have received no response. The products are great but the customer service is rather disappointing thus the three star review.

July 9, 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi Mindy,

We sincerely apologize in the delay in getting back to you! We look forward to resolving this for you as soon as possible.

Best,
The Blueland Team

Rated 3 out of 5 stars

Slow shipping

Shipping was slow and the toilet bowl cleaning tabs I purchase all came in broken up. So I will not be purchasing those again. Very poor packaging no protection for the shipped product

July 14, 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi Brian,

Thanks for bringing this to our attention! We'll be sure to pass your feedback along for future improvements. We hope you give Blueland another try in the future!

Best,
The Blueland Team

Rated 5 out of 5 stars

I love the Blueland products

I love the Blueland products. They are effective, economical and better for the environment. Definitely worth the switch!

July 17, 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi Katrina,

Thanks for making the switch - we truly appreciate it!

Best,
The Blueland Team

Rated 5 out of 5 stars

I am very impressed with the products

I am very impressed with the products. All have exceeded my expectations, even the laundry detergent. The Lemon Zest scent is wonderful. I highly recommend them and customer service is great.

July 14, 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi Pamela,

We're so happy to hear you're loving our new Lemon Zest Dishwasher tablets. Thanks for your support!

Best,
The Blueland Team

Rated 3 out of 5 stars

Fine Products, Terrible Logistics…

I’ve used the Blueland dishwashing tablets for over a year. They do a decent job cleaning my dishes (not perfect but good enough with great ingredients, and I can buy them at Costco now).

With a good enough experience with the dishwashing tablets, I thought I’d try the laundry tablets. On June 15th placed an order for Laundry tablets. Here I am on JULY 13 (!!) finally getting to review them as I just received the products YESTERDAY.

UPS lost my package, and it took several emails to Blueland (mostly with no response) and a tremendously delayed response time to get them to re-ship the items. They offered no discounts despite the month delay between ordering and receipt.

The laundry detergent seems to be working well (tho the fragrance is stronger than my liking - it makes me wonder what ingredients they are using).

The customer service was so negative that I’m not sure if I’ll buy from them again despite feeling neutral to good about their products. If I knew I would have a better customer experience I might buy again, but that was truly an awful experience and little reassurance of improvement.

June 15, 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi Elizabeth,

Thanks for taking the time to share this with us - we greatly appreciate your feedback and will sure to keep it in mind as we continue to improve!

Best,
The Blueland Team

Rated 5 out of 5 stars

I have been a customer of Blueland for…

I have been a customer of Blueland for years, I've bought the laundry sheets, the dishwasher tablets, multi-purpose, glass and bathroom cleaner tablets, the soap tablets and many other products. I most frequently buy the handsoap tablets, I really like the scents, ease of use and the fact that I'm not constantly buying plastic bottles. Sometimes the handsoap dispensers quit functioning properly (this is my main issue with the spray cleaning bottles as well), but this isn't a big deal for me as it's way less frequent than if I had to buy handsoap bottles constantly. The only bummer is I have some limited edition bottles and when those stop functioning it's a bit disappointing. Overall I really like Blueland products and their mission to reduce plastic use and will continue to purchase products from them.

June 11, 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi Nina,

Thanks so much for your feedback and longterm support - we greatly appreciate it!

Best,
The Blueland Team

Rated 5 out of 5 stars

I really love these products

I really love these products. I was desperate to switch to plastic free detergent, dishwashing pods and especially cut down on single-use plastic bottles from cleaning products. I recommend Blueland to everyone I know.

September 9, 2024
Unprompted review
Blueland logo

Reply from Blueland

Hi Jessica,

Thanks for making the switch and supporting our product and mission!

Best,
The Blueland Team

Rated 5 out of 5 stars

Blueland tablets

Blueland tablets are easy to use for hand soap, laundry detergent, toilet cleaner & dishwasher detergent. Eliminates all those plastic containers and better for the environment.

July 8, 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi there,

Thanks for taking the time to leave us a review! We're so happy to hear you're loving your Blueland!

Best,
The Blueland Team

Rated 5 out of 5 stars

Good cleaning!

We've been ordering cleaning supplies from blueland for about 4 or 5 months now. All of the cleaning supplies we've ordered work very well. We have tried: dish soap, scrubby sponges, laundry tabs, oxy-boost, dryer balls and multi-purpose cleaner. We love the scrubby sponges...our favorite!
My only disappointment is how expensive the dish soap is. We go through about a pack per month. With a sponge thrown in, this is about $13/month, which is pretty pricey for washing dishes. (we do not have a dishwasher, and we have 2 people in the house and do all dishes by hand). The rest of the supplies are affordable, in my opinion! We have decided to put up with the additional cost for the sake of mother earth. =)

July 7, 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi Siggi,

Thanks for sharing your thoughts! We'd like to share a little tip to make your powder Dish Soap last a bit longer! Like liquid dish soap, the amount of powder dish soap used depends on how many dishes, pots, or pans need cleaning. Generally, a teaspoon will be enough to clean approximately 5 to 10 dishes.

We hope this helps and thanks again for your support!

Best,
The Blueland Team

Rated 5 out of 5 stars

Great products great design.

I’m loving these products. They work just as well as any big brand that I’ve used in the past. I’ve been trying to reduce my use of plastics and these refillable bottles and tins are a great way to do it. Also I’m a sucker for packaging, theirs are very attractive. Given that I will be using them for a long time it’s a big plus. I had a hiccup with one of the bottle pumps and they replaced it right away. I plan on trying the laundry products as soon as I use up what I have now. I really can’t recommend them enough.

June 14, 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi Jessy,

Thanks for supporting our products and mission - we greatly appreciate it!

Best,
The Blueland Team

Rated 5 out of 5 stars

The products are excellent

The products are excellent, plastic free, and beautifully packaged. There was a glitch with my last order which was rectified quickly and cheerfully. Very highly recommend Blueland!

July 6, 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi Meek,

Thanks for your support!

Best,
The Blueland Team

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