Blue Light Card Reviews 

I was having trouble changing my email address on my account. Thierry was great sorted it all for me changed my email for me.

Sakaira dealt promptly & efficiently with my request to renew my blue light card today

I can now finally make use it it

Thank you Sakaira

Claire was exceptionally patient and helpful assisting me with renewing my Blue Light Card.

Had a problems with my log in, needed to change email address, submitted the request via email, this was resolved very quickly, i now have access again to all the great benefits. Was helped by Paulina who was brilliant, understood the problem, fixed it with no problems.

The BLC discounts are the best. Gym memberships in particular we have found make a massive difference to our annual outgoings.
The administration of the scheme is however a bit of a mixed bag. It’s efficient if you are asking for the obvious/expected ie something that a procedure can be written for eg renewing a card or changing personal details, etc but if you are reporting a problem or asking for something out of the ordinary (yet necessary) I have found that the system doesn’t work and there is a lot of misunderstanding. I just gave up trying in the end!

Thank you to the Blue Light Team (Grace) for helping to trouble shoot my login problem. Very efficient and supportive service.

Had to renew my card but did not have identification as I am a self employed carer. Grace was very helpful throughout the process and guided me how to obtain a carer identification card and renewed my blue light card. I found Grace to be very efficient and professional. Thank you very much. I love using my blue light card.
Susan Geere.

Issue resolved quickly and efficiently, Jasmine kept me up-to-date promptly.
One wee thing - the system sent out a satisfaction survey before the help was given and the problem resolved.
Love bluelight. Has saved me a fortune over the years - thank you

I try to obtain a code for fatface and get told I have reached my code limit and to go to my wallet or emails. I do this and enter a code from my 'wallet' only to find when I try to checkout it says "code already used'. I then try to fill out a contact form to relay these issues, filling out numerous bits of information, only to find when I press the send/submit button it doesn't "send' and just chucks me out. Making Contacting you very difficult.
The service provided had definitely gone down hill over the past couple of years. You now charge the same price for two years membership that you used to charge for five! There ard constantly issues with trying to log in / being thrown out and codes just not working. Numerous colleagues I have spoken to have the same issues.
You appear quite happy to takes peoples money yet fail to address issues making your app not fit for purpose.
No doubt I will get a generic pro forma response with my issue never being resolved.

I HAD A QUESTION ABOUT A DISCOUNT CODE THAT I COULDN'T FIND AND TRACY DID A GREAT JOB IN PROVIDING IT TO ME.

Whenever I attempt to ‘copy’ a discount code it never works despite taking me direct to the website I end up with numerous open tabs and not one code copied I have tried on Google and Chrome feel as though I’ve paid for nothing as I can’t get it to copy

I bought an IPhone from Currys and got 5.5% off with my Blue Light card. It’s easy to do, you have to buy a Gift card and then type in the number and PIN. I’ve done it a few times now and saved about a hundred pounds so far.
It’s easy and really simple to do, definitely worth it!

Paulina was very helpful in sorting the problem I was having with completing my application online. Thank you

Easy to use and have saved pounds on loads of great stuff!!

I had some issues with my blue card
Victoria solved my problem

Loving it it’s so simple and easy to use and am saving money couldn’t be happier

Sakaria at Blue Light Card was very helpful and efficient with what support I needed. Thank you again!

Had a problem with my BLC recently, it wasn’t topping up and then I became locked out.
Then I had a message from BLC saying my card had been suspended for unusual activity but I only use BLC gift cards at Asda. I’ve been a pharmacist for over 40 years so I’m definitely entitled to use the card. No explanation was given once my card was reinstated. Wondering if some algorithm was involved in suspending my card?
Update. My login was restored just to find today shopping at Asda that my membership had been suspended again

Initially had a problem renewing my membership, got in touch via email, and a lovely lady called Danielle sorted it straight away. Excellent service.

I love my blue light card, just had £60 off my Jet 2 holiday. Use it for our ferries from the Isle of Wight where we live. Parking at Bournemouth Airport and so on. After working in the NHS for over 25 years I really feel grateful that I can get these offers. Every one helps. Thanks for everything.