Bluelotusvacations Reviews 

3,327
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 963 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight how remarkably easy and stress-free the entire holiday booking process is, noting that every single detail is handled with great care. Travelers feel fully supported from start to finish, enjoying clear communication and thoroughly well-organized itineraries tailored precisely to their specific wishes. Reviewers frequently praise the incredibly patient, friendly, and knowledgeable staff members who consistently go above and beyond to secure the best possible deals. Consumers express deep satisfaction with the exceptional customer service, wonderful trip recommendations, and overall outstanding value provided for their unforgettable dream vacations.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as exceptionally helpful,... See more

Holidays

Reviewers mention positive feedback about holidays, highlighting exceptionally helpful support from staff... See more

Booking process

Consumers find booking process to be positive, describing it as seamless, straightforward, and entirely... See more

Service

Clients share satisfaction on service, frequently praising representatives who go above and beyond to... See more

Customer service

Customers expressed great satisfaction with customer service, noting that agents are exceptionally patient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

In a word, Paul. He was warm, friendly, honest, helpful, obliging, knowledgeable, efficient and he could probably sell sand to the Arabs-with a smile. I actually get very stressed out doing this kin... See more

Company replied

Rated 5 out of 5 stars

DINA.... my guardian angel literally!!! Nothing was too much trouble, even after changing my mind ALOT & dates... Dina was never phased, so patient. I really can not thank you enough for makin... See more

Company replied

Rated 5 out of 5 stars

Can only say nothing but good things about booking with Blue lotus vacations everything was made very easy. I had a lovely agent Oneli who was really helpful and patient with me putting me at ease wh... See more

Company replied

Rated 5 out of 5 stars

Roy was very helpful and explained all the options available. I was able to book my holiday with confidence. He answered any queries I had professionally and kept me fully informed formed of progress... See more

Company replied


Company details

  1. Travel Agency
  2. also in
  3. Airline Ticket Agency
  4. Cruise Travel Agency
  5. Flights Search Site
  6. Holiday Accommodation Service
  7. Sightseeing Tour Agency

Written by the company

Founded on the base of eccentric travelers. Discover insider guides to airlines and hotels around the world and book memorable experiences and handpicked hotels in the coolest neighborhoods. Explore, make a plan and book at blue lotus vacations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.9

All reviews

(3,327)

882 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

July 31, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi there,

Thank you so much for your kind feedback! We’re delighted to hear that you received excellent customer service and truly appreciate your support.

Rated 5 out of 5 stars

Returning Customer

We had previously booked with Zac from Blue Lotus and didn't hesitate to book again for our forthcoming holiday. Zac was excellent and nothing was too much trouble.

July 30, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Mark,

Thank you so much for your lovely feedback! We’re delighted to hear that you had such a positive experience with Zac and that you chose to book with us again for your upcoming holiday. It’s wonderful to know that his support and dedication made the process smooth and enjoyable.

We truly appreciate your continued trust and look forward to helping you plan another amazing trip!

Rated 5 out of 5 stars

Company doing well.

Company doing well.
Last year we went Vietnum,Cambodia,Thailand & Turkey.
Nice girl Sophie did all for us.
This year we booked with the help of Sophie our cruse holiday.
She very heplful.

July 30, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi there,

Thank you so much for your lovely feedback! We’re delighted to hear that you’ve had great experiences travelling with us and that Sophie has been able to assist you with your trips, from Vietnam, Cambodia, Thailand, and Turkey to your upcoming cruise holiday.

It’s wonderful to know that Sophie has been helpful and supportive throughout your travel planning. We truly appreciate your continued trust and look forward to helping you with more amazing journeys in the future.

Rated 5 out of 5 stars

Reykjavík, Iceland

We have just booked a trip to Reykjavik! Zac from Blue Lotus has been amazing from the first point of contact. He answered questions, made very helpful suggestions, listened to our ideas and has pulled together an extremely exciting itinerary for us. We cannot wait to go. Thank you Zac.

July 30, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Becks,

Thank you so much for your wonderful feedback! We’re delighted to hear that Zac was able to help create an exciting Reykjavik itinerary that matched your ideas and expectations. It’s great to know his guidance, suggestions, and support made the planning process enjoyable.

We hope you have an amazing trip and create unforgettable memories in Iceland!

Rated 5 out of 5 stars

Aaron

Aaron . The agent who booked the holiday was so professional and so helpful. Can’t thank him enough.

July 30, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Evangelia,

Thank you so much for your lovely feedback! We’re delighted to hear that Aaron provided such professional and helpful service while arranging your holiday. Your kind words and appreciation mean a lot to us.

Rated 5 out of 5 stars

Thank you to Alex for helping me book…

Thank you to Alex for helping me book my flights very helpful and patient. Amazing customer service.

July 29, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Suela,

Thank you so much for your lovely feedback! We’re delighted to hear that Alex was helpful and patient throughout your flight booking process. It’s wonderful to know you received amazing customer service.

We truly appreciate your kind words and support.

Rated 5 out of 5 stars

Oneli helped with a booking to…

Oneli helped with a booking to Amsterdam. I was looking for a good deal to visit Efteling theme park.
He found me a great price for flights, accommodation and park tickets. Great communication and very responsive to messages.
Look forward to the trip.
This is the second booking I have made with blue lotus vacations.

July 29, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Lucy,

Thank you so much for your lovely feedback! We’re delighted to hear that Oneli was able to help you find a great deal for your Amsterdam trip, including flights, accommodation, and Efteling theme park tickets. It’s wonderful to know that his communication and support made the booking process smooth and enjoyable.

We truly appreciate your continued trust in Blue Lotus Vacations and are excited for your upcoming trip!

Rated 5 out of 5 stars

Anne got me the best price for a…

Anne got me the best price for a holiday we had researched on line and through other travel agencies, the price was around £1000 cheaper than anywhere else. Fantastic service and will definitely keep Anne in my contacts for future holiday bookings! Fantastic service. Thanks so much

July 30, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Clare,

Thank you so much for your wonderful feedback! We’re delighted to hear that Anne was able to find you such a great deal and provide fantastic service throughout the process. It’s amazing to know she helped you secure your holiday at such a competitive price.

We truly appreciate your kind words and look forward to helping you plan many more holidays in the future!

Rated 5 out of 5 stars

Highly recommend Akeshi and Blue Lotus Vacations

I had a fantastic experience booking our Dubai and Zanzibar holiday with Blue Lotus Vacations. Akeshi was friendly, knowledgeable, and incredibly helpful throughout the whole booking process. Everything was explained clearly, communication was excellent, and the itinerary was tailored perfectly to what we wanted. The whole experience was smooth and stress-free, and we’re so excited for our holiday. Highly recommend Akeshi and Blue Lotus Vacations!

July 30, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Ali,

Thank you so much for your wonderful feedback! We’re delighted to hear that Akeshi made your Dubai and Zanzibar holiday planning experience smooth and stress-free. It’s great to know that her knowledge, communication, and attention to detail helped create an itinerary that matched exactly what you were looking for.

We truly appreciate your recommendation and hope you have an amazing holiday!

Rated 4 out of 5 stars

good 24/7 service Paul was very helpful…

good 24/7 service Paul was very helpful to find cheap flights from London to Auckland and Singapore for me.

July 22, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Ali,

Thank you so much for your feedback! We’re delighted to hear that Paul was able to assist you in finding suitable flight options to Auckland and Singapore. It’s great to know you had a positive experience with our service.

We truly appreciate your kind words and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Just booked our first trip through blue…

Just booked our first trip through blue lotus, it was very efficient and Hannah was very responsive to any questions!

July 29, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Adam,

Thank you so much for your lovely feedback! We’re delighted to hear that your first booking with Blue Lotus Vacations UK was efficient and that Hannah was responsive and helpful with all your questions. We truly appreciate your trust in us and hope you have a fantastic trip!

Rated 5 out of 5 stars

Changed the holiday to add an extra…

Changed the holiday to add an extra stop on the way back & added in an extra trip all with no issues

July 28, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Bernadette,

Thank you for sharing your feedback! We’re delighted to hear that we were able to accommodate your changes and add an extra stop and excursion without any issues. It’s great to know the process remained smooth and flexible for you.

We hope you have a fantastic holiday and truly appreciate your support!

Rated 4 out of 5 stars

Great experience so far !! Akeshi has been fantastic

Akeshi is very hands on and receptive and has been amazing through this process even working out of hours getting us a fairly good package I’m impressed with her work ethic !! The deal for our trip to Korea and Japan looks amazing !

The Holiday is planned for next year though so can’t comment on the after sales care at this juncture as a few of the reviewers have experienced issues which is concerning ??

July 30, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Faisal,

Thank you so much for your thoughtful feedback! We’re delighted to hear that Akeshi has been so hands-on, responsive, and dedicated throughout the planning process. It’s wonderful to know that her hard work and attention to detail have helped create an exciting package for your Korea and Japan trip.

We completely understand that you’re looking forward to seeing how everything goes throughout the journey, and we hope your upcoming holiday is everything you’re hoping for.

Rated 5 out of 5 stars

My experience was we miss our first…flight

My experience was we miss our first flight out. To Spain. Due to circumstances. We had ring travel agencies to find a good price for a one way ticket. We came across your travel agency spoke to lovely Lady name Ewa. Ewa stored a flight for us. In the evening at a good price. Ewa was very patient we us. Missed our first flight. We were very anxious at the time. Thank Ewa for your kindness towards us.

July 20, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Patricia,

Thank you so much for sharing your experience with us. We’re delighted to hear that our team was able to assist you during such a stressful situation and help find a suitable flight at a good price. We’re glad the support and patience you received helped make things a little easier during a difficult moment.

We truly appreciate your kind words and are pleased we could help get your journey back on track.

Rated 5 out of 5 stars

Hannah was amazing from start to finish…

Hannah was amazing from start to finish in finding and developing the best Itinerary for our forthcoming Safari holiday (March 2028). From identifying the best airport departure and return to the hotels and excursions we will be using. She responded almost instantly to every query and promptly pulled together what we expect will be our perfect safari experience taking in 4 countries and lots of fabulous add ins we hadn’t even thought of for such a good inclusive price. Thank you Hannah, for the excellent service from BLV.

July 29, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Elaine,

Thank you so much for your wonderful feedback! We’re delighted to hear that Hannah went above and beyond to create what sounds like an incredible safari itinerary across four countries. It’s fantastic to know that her quick responses, attention to detail, and thoughtful recommendations helped bring your dream trip together at such great value.

We truly appreciate your kind words and can’t wait for you to experience your safari adventure in 2028!

Rated 5 out of 5 stars

Hannah was an absolute dream to deal…

Hannah was an absolute dream to deal with. Nothing was too much trouble she was very punctual and informative would def book again

July 27, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi David,

Thank you so much for your wonderful feedback! We’re delighted to hear that Hannah was an absolute pleasure to deal with and that her punctuality, knowledge, and attention made the booking process so enjoyable. We truly appreciate your kind words and would be delighted to assist you again in the future.

Rated 5 out of 5 stars

The Agent

The Agent, Simon, made the whole process of booking my holiday to Iceland easy. He was extremely patient when I requested changes to the itinerary and dates and did an excellent job fulfilling my requirements.

I would wholly recommend him.

July 18, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Carol,

Thank you so much for your wonderful feedback! We’re delighted to hear that Simon made the booking process easy and was so patient and accommodating with your itinerary and date changes. It’s great to know he was able to meet your requirements and make the planning experience a positive one.

We truly appreciate your recommendation and wish you an amazing trip to Iceland!

Rated 5 out of 5 stars

Very professional consultant

Very professional consultant. Fast answer and best offer and advices. Thank you Shaun, Blue Lotus.

July 29, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Andreea,

Thank you so much for your lovely feedback! We’re delighted to hear that Shaun provided professional and prompt service, along with helpful advice and a great offer. We truly appreciate your kind words and support.

Rated 5 out of 5 stars

First time I use BLV and Alex very…

First time I use BLV and Alex very helpful and patience for all my inquiries..
He managed to book our holiday and will be looking forward for it, I will use this website again in my future holiday.. Thank you Alex for all your help

July 28, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Len,

Thank you so much for your lovely feedback! We’re delighted to hear that Alex was helpful and patient throughout your enquiries and made your first booking experience with us a positive one. We’re glad your holiday is all booked and ready to go, and we hope you have an amazing trip!

We truly appreciate your trust and look forward to helping you with your future holidays.

Rated 5 out of 5 stars

Booked through Simon at blue lotus…

Booked through Simon at blue lotus vacations. Just booked our first trip to Disneyland Paris in November he found us the best package deal with hotel,flights,transportation and breakfast in morning for 3 night. Also Thankyou to Anne for taking over getting everything sorted out and getting us booked. We can not wait for our holiday.

July 29, 2026
Unprompted review
Bluelotusvacations logo

Reply from Bluelotusvacations

Hi Angel,

Thank you so much for your lovely feedback! We’re delighted to hear that Simon was able to find you a great package for your first Disneyland Paris trip, and that Anne helped get everything finalised smoothly. We’re so glad you’re happy with your booking and excited for your November adventure!

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