In a word, Paul. He was warm, friendly, honest, helpful, obliging, knowledgeable, efficient and he could probably sell sand to the Arabs-with a smile. I actually get very stressed out doing this kin... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
DINA.... my guardian angel literally!!! Nothing was too much trouble, even after changing my mind ALOT & dates... Dina was never phased, so patient. I really can not thank you enough for makin... See more
Company replied
Can only say nothing but good things about booking with Blue lotus vacations everything was made very easy. I had a lovely agent Oneli who was really helpful and patient with me putting me at ease wh... See more
Company replied
Roy was very helpful and explained all the options available. I was able to book my holiday with confidence. He answered any queries I had professionally and kept me fully informed formed of progress... See more
Company replied
Company details
- Travel Agency
- also in
- Airline Ticket Agency
- Cruise Travel Agency
- Flights Search Site
- Holiday Accommodation Service
- Sightseeing Tour Agency
Written by the company
Founded on the base of eccentric travelers. Discover insider guides to airlines and hotels around the world and book memorable experiences and handpicked hotels in the coolest neighborhoods. Explore, make a plan and book at blue lotus vacations.
Contact info
The village centre 102 - 110 Unit 12, SL1 1HL, Slough , United Kingdom
- 0203 026 9529
- info@blvs.uk
- bluelotusvacations.uk
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Recommend
We have used Hannah twice now to book holidays. She is always friendly and helpful. I would recommend as I would be happy to use her again.
July 20, 2026
Unprompted review
Reply from Bluelotusvacations
Hi Frances,
Thank you for your lovely review and for choosing our travel agency for your holidays on two occasions. We’re so pleased to hear that Hannah has always been friendly and helpful throughout your bookings. Your recommendation means a lot to us, and we look forward to helping you plan your next holiday.
The agent was helpful there a little…
The agent was helpful there a little delay from the airline but so far it’s ok.
September 10, 2026
Unprompted review
Reply from Bluelotusvacations
Hi Josephine,
Thank you for sharing your feedback. We’re glad to hear that our travel agent was helpful throughout your booking experience. We’re sorry to hear about the slight delay from the airline and appreciate your understanding. We hope everything continues to go smoothly with your travel plans.
Sophie was so lovely and helpful in…
Sophie was so lovely and helpful in arranging my Iceland holiday. She made everything feel easy and stress-free, always taking the time to answer my questions and make sure everything was just right. She really went the extra mile, and I felt completely looked after. I wouldn’t hesitate to recommend Sophie — thank you so much! ⭐⭐⭐⭐⭐
September 10, 2026
Unprompted review
Reply from Bluelotusvacations
Hi Kristina,
Thank you so much for your lovely review. We’re delighted to hear that Sophie made arranging your Iceland holiday feel easy and stress-free. It’s wonderful to know that she was always available to answer your questions and went the extra mile to make sure everything was just right. We’ll be sure to pass your kind words on to Sophie.
Thank you for recommending our travel agency, and we hope you have a fantastic time in Iceland.
Oneli made my booking experience very…
Oneli made my booking experience very chilled and answered all questions
September 10, 2026
Unprompted review
Reply from Bluelotusvacations
Hi Eleanor,
Thank you for your lovely review. We’re delighted to hear that Oneli made your booking experience relaxed and stress-free, while also taking the time to answer all your questions. We truly appreciate you choosing our travel agency and hope you have a wonderful holiday.
⭐⭐⭐⭐⭐ 5-Star Review for Blue Lutos…
⭐⭐⭐⭐⭐ 5-Star Review for Blue Lutos Vacation Ltd
With Blue Lutos Vacation Ltd, you really can feel at home when booking your holiday. From the great prices to the excellent customer service, their staff are incredibly accommodating, patient, friendly, and helpful.
What I appreciate most is how humble and kind the staff are when answering questions and handling queries. They make you feel comfortable and valued throughout the whole booking process.
A special thank you to Ms. Irah Velasco for being so patient, kind, and helpful with me. Your excellent service is truly appreciated! ❤️
5 stars from me! ⭐⭐⭐⭐⭐ Thank you, Blue Lutos Vacation Ltd!
Lots of love ❤️
Eleanor
September 9, 2026
Reply from Bluelotusvacations
Hi Eleanor,
Thank you very much for your wonderful 5-star review. We’re so pleased to hear that you felt comfortable and valued throughout your booking experience with our travel agency. Your kind words about our team and customer service mean a great deal to us.
We’re especially grateful for your appreciation of Irah’s patience, kindness and helpfulness. We’ll be sure to share your lovely feedback with her.
Thank you for choosing our travel agency and for your generous recommendation. We truly appreciate your support and hope to assist you with many more memorable holidays in the future.
Zac listened to what my sister and o…
Zac listened to what my sister and o wanted from out Vietnam & Cambodia trip and put a great itinerary together with great experiences, fab accommodation all at a very reasonable price. He also managed the multiple changes and enquiries with patience
September 9, 2026
Unprompted review
Reply from Bluelotusvacations
Hi Alison,
Thank you for your lovely review. We’re delighted to hear that Zac took the time to understand what you and your sister were looking for and put together an itinerary that suited you both. It’s great to know that you were happy with the experiences, accommodation and overall value of your Vietnam and Cambodia trip. We also appreciate your kind words about Zac’s patience in handling the changes and enquiries throughout the planning process.
Thank you for choosing our travel agency, and we hope to help you plan another memorable holiday in the future.
St. Moritz & Alps Day Trip with the Bernina Red Train
I recently booked my upcoming St. Moritz & Alps Day Trip with the Bernina Red Train through Blue Lotus Vacations, and I want to highlight the exceptional support I received from Mr. Alex Hales.
From the very beginning, Alex made the entire booking process effortless. He explained every part of the itinerary in clear, detailed steps — from travel arrangements and scenic highlights to what I can expect on the Bernina Red Train journey. His knowledge, patience, and willingness to answer every question gave me complete confidence that this upcoming trip will be a dream experience.
Alex’s professionalism truly stands out. He didn’t just help me book a holiday; he ensured I understood everything thoroughly and felt excited about what’s ahead. His friendly approach and attention to detail make him an outstanding representative of Blue Lotus Vacations.
I am highly recommending Mr. Alex Hales and Blue Lotus Vacations to anyone planning a holiday. Their service is reliable, personalized, and genuinely customer‑focused.
Looking forward to this unforgettable journey.
September 9, 2026
Unprompted review
Reply from Bluelotusvacations
Hi Varghese,
Thank you very much for your detailed and thoughtful review. We’re delighted to hear that Alex made the booking process for your St. Moritz and Alps Day Trip with the Bernina Red Train so smooth and straightforward. It’s wonderful to know that his knowledge, patience, and attention to detail gave you confidence and helped you feel fully prepared for your upcoming journey.
We truly appreciate your kind words about Alex and your recommendation of our travel agency. We hope you have an unforgettable experience and a wonderful time exploring the Swiss Alps and travelling on the Bernina Red Train.
I've been years and years in Blue Lotus…
I've been years and years in Blue Lotus and they never failed me. In my travel day they remind me to not to forget it and so on.Special mention to Irah and Lucy they are very accommodating
Summary i am beyond happy with Blue Lotus
Thank you guys ❤️
September 9, 2026
Unprompted review
Reply from Bluelotusvacations
Hi Dorris,
Thank you so much for your continued trust and loyalty over the years. We’re absolutely delighted to hear that our travel agency has consistently provided you with a positive experience. It’s especially lovely to know that our reminders and support on your travel days have been helpful. We’ll be sure to pass your special mention on to Irah and Lucy. Thank you for your kind words and for choosing our travel agency time and time again.
Irah Velasco is very approachable and…
Irah Velasco is very approachable and calm when speaking to me. She has time to listen on your worries and questions. She is very helpful and not getting tired of listening.
September 9, 2026
Reply from Bluelotusvacations
Hi there,
Thank you for your kind review. We’re pleased to hear that Irah was approachable, patient and attentive throughout your conversations. It’s wonderful to know that she took the time to listen to your questions and concerns and provide helpful support. We’ll be sure to pass your kind words on to Irah.
Thank you for choosing our travel agency, Blue Lotus Vacations UK
5/5 Stars
5/5 Stars - Exceptional Service from Zac Muller!I recently booked a trip through Blue Lotus Travel, and I cannot recommend Zac Muller highly enough. From our very first conversation, Zac listened closely to exactly what I was looking for and put together a flawless itinerary that exceeded all expectations.
September 4, 2026
Unprompted review
Reply from Bluelotusvacations
Hi Alex,
Thank you for your wonderful review. We’re delighted to hear that Zac listened carefully to your requirements and created an itinerary that exceeded your expectations. We’ll be sure to pass your kind words on to Zac. It’s great to know that you had such a positive experience with our travel agency, Blue Lotus Vacations UK.
Trusted agency
Agent Analyn Parinas is very good , in finding the dates and time I need for my holiday, Blue Lotus excellent
September 9, 2026
Reply from Bluelotusvacations
Hi Zenaida,
Thank you for your lovely review. We’re delighted to hear that Analyn was able to find the dates and flight times that suited your holiday plans. We truly appreciate your kind words and are pleased that you had a positive experience with our travel agency, Blue Lotus Vacations UK.
Solo Disney Holiday Booking
I was looking at booking a holiday for myself and my 1 year old, this is something I’ve never done before and I had no idea where to start. So I sent a query through BLV and a couple of days later was contacted by Dina who was an absolute star from start to finish. She provided a number of suggestions and answered all of my questions ( I had a lot as I wasn’t sure how it works going to Disney - I’ve never been before). Unfortunately due to work I was very busy so was slow to respond but Dina was very patient with me and was always quick to respond when I was eventually able to. We managed to organise the entire holiday to flights, transfers, hotel and Disney tickets all in one bundle which has made my life sooo much easier. Thankyou for all your help and I look forward to our holiday :)
September 5, 2026
Unprompted review
Reply from Bluelotusvacations
Hi Natalie,
Thank you so much for your lovely review. We’re delighted to hear that Dina was there to guide you through the process and answer all your questions, especially as this was your first Disney holiday. We’re glad she was able to provide options that suited you and make the whole booking process easier, from your flights and transfers to your hotel and Disney tickets. We’ll be sure to pass your kind words on to Dina. Thank you for choosing our travel agency, Blue Lotus Vacations UK, and we hope you and your little one have an amazing holiday.
So far I have experienced a seamless…
So far I have experienced a seamless booking with Aiden who was extremely helpful, polite and supportive whilst trying to get the best option for a family holiday to Disneyland Paris. Aiden was extremely patient and offered lots of options to accommodate our needs. I hope that we experience the same level of service and support throughout. I will endeavour to come back and write a post review.
September 8, 2026
Unprompted review
Reply from Bluelotusvacations
Hi Adele,
Thank you for your kind review. We’re delighted to hear that Aiden has been so helpful, patient and supportive while arranging your family holiday to Disneyland Paris. It’s great to know that he took the time to explore different options and find one that suited your family’s needs. We truly appreciate you choosing our travel agency, and we hope you have a fantastic holiday. We look forward to hearing about your experience afterwards.
Zac has made the booking process easy &…
Zac has made the booking process easy & enjoyable and has been responsive in answering all our questions in a quick efficient manner. Can’t wait to do my dream trip to Japan now everything is in place!
September 7, 2026
Unprompted review
Reply from Bluelotusvacations
Hi Sarah,
Thank you for your lovely review. We’re delighted to hear that Zac made the booking process easy and enjoyable, and that he was able to answer all your questions promptly and efficiently. It’s wonderful to know that everything is now in place for your dream trip to Japan. We hope you have an amazing time and create some unforgettable memories!
Iceland trip
Just booked a 3 night trip to Iceland as a surprise for my partners birthday. Akeshi went above and beyond to get exactly what I wanted. Nothing was too much trouble. Looking forward to the trip next year and will add another review then.
September 5, 2026
Unprompted review
Reply from Bluelotusvacations
Hi Mandy,
Thank you so much for your lovely review. We’re delighted to hear that Akeshi went above and beyond to arrange your Iceland trip exactly as you wanted. We’re pleased that everything came together for such a special birthday surprise, and we hope you and your partner have an amazing time in Iceland next year.
We look forward to hearing all about your trip and hopefully welcoming you back to Blue Lotus Vacations UK for your next adventure.
Great service from Aiden
Aiden at BLV was fantastic right from the beginning. I usually book with Southall Travels but the service Aiden provided now means I'll be doing any further bookings with BLV. He tailored the package to how I wanted it and still kept the prices competitive, ensuring I got the best deal. He had my families best interest and was very patient. Great service, will be booking again!
August 3, 2026
Unprompted review
Reply from Bluelotusvacations
Hi Mohammad,
Thank you so much for your wonderful feedback! We’re delighted to hear that Aiden went above and beyond to tailor your holiday to your family’s needs while keeping the price competitive. It’s fantastic to know that his patience, care, and attention made such a positive impression.
We truly appreciate your trust in Blue Lotus Vacations UK and look forward to helping you plan many more holidays in the future!
Akeshi has been a fantastic help in…
Akeshi has been a fantastic help in aiding me to organise a trip to Malaysia with my daughter next year!! I have had endless questions, numerous hotel changes and a few additions here and there (sorry!) But the patience shown and details given have been brilliant!!
Needless to say.. I have booked and we are going - thank you for your help ❤️
September 6, 2026
Unprompted review
Reply from Bluelotusvacations
Hi Sarah,
Thank you so much for your lovely feedback! We’re delighted to hear that Akeshi was able to help bring your Malaysia trip together, despite all the questions, hotel changes, and additions along the way! It’s wonderful to know that her patience and attention to detail made the planning process such a positive experience.
We’re so excited that you’re all booked and ready to go, and we hope you and your daughter have an amazing time in Malaysia!
very positive
Overall i had a very positive experience sorting a holiday for a 10 year wedding anniversary. Dina was extremley helpful with arranging what I was looking for in Iceland and assisted with finding experiences and accodomadation. She was honest when i raised a concern with transfers and was empathetic and listened well when I had any other concerns or issues and helped me plan activities throughout the duration of our stay. I really appreciated her assistance and knowledge, also response time to any queries I had was always prompt.
September 3, 2026
Unprompted review
Reply from Bluelotusvacations
Hi Chris,
Thank you so much for your lovely feedback! We’re delighted to hear that Dina was able to help make planning your 10th wedding anniversary trip to Iceland such a positive experience. It’s wonderful to know that her knowledge, patience, and prompt communication helped you feel confident throughout the planning process.
We hope you have an unforgettable anniversary trip and truly appreciate your kind words!
Very good service received by Akeshi…
Very good service received by Akeshi from start to finish - she assured us about the whole experience
September 4, 2026
Unprompted review
Reply from Bluelotusvacations
Hi Tracey,
Thank you so much for your lovely feedback! We’re delighted to hear that Akeshi provided such great service from start to finish and helped make you feel reassured throughout the whole experience. We truly appreciate your kind words and trust in us.
Dream holiday booked
Yesterday booked a holiday with these guys that I am very excited about.
Hannah was amazing sorted everything out for me and made it a really easy process
September 3, 2026
Unprompted review
Reply from Bluelotusvacations
Hi Richard,
Thank you so much for your lovely feedback! We’re delighted to hear that Hannah made the booking process easy and straightforward for you. It’s wonderful to know you’re excited about your upcoming holiday, and Hannah will be thrilled to hear your kind words.
We hope you have an amazing trip!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.