Bluepillow  Reviews 676

We booked Casa Marcuya in June 2024. Unfortunately we had many problems with the house. The electrics were unsafe and we had many electric shocks and the electric tripped on a regular basis. The plumbing also needs some upgrades so that the showers do not run hot and cold continuously. The beds all need to be replaced. There was a roof terrace but the access was unsafe so completely unusable. We were aware that the air con was not available in the bedrooms and had requested fans prior to our arrival. One was initially provided and after many days we finally had 3 but had to go out and purchase the last fan needed ourselves. Pool developed algae and was unusable for 2 days of our stay. Finally, our deposit was also not returned even though the owner promised he transferred it to my account.

I would put down 0 stars if I had the option. These people are the worst booking company I have ever come across in my entire life. They could not even make our stay shorter by a day, stating that "there was no availability", even though we had already had this room booked. This company is useless and will not try to help you whatsoever.

I do not like all the web booking sites (booking.com, expedia etc) but yours is definitely better (and a lot cheaper).

Very easy to book. Clear information .

Website was easy to follow and everything you need was available.

I called and explained that I made the booking for someone else and soon everything was sorted.

good website, easy to understand and book

So far so good in booking my room.

Price offered and ease of booking

Easy to use as a first timer on this service. It has gone well so far. The information is sufficient to make a decision and the process is orderly.

Very easy to book and pay for my accommodation.
They emailed me to updated Amy request.
Very satisfied.

Although I clicked on king size bed for my option; it still managed to book a double bed. Good thing I’m traveling alone and although it doesn’t affect much it would be better to have single king bed as I chose for my reservation.

I'm utterly sick of Bluepillow. I clicked on a Bluepillow link when searching for accommodation, but didn't book with them. Ever since then, I keep getting pop-ups from them. If I try to disable them, their webpage pops up instead. There seems to be no way to get rid of this. I've contacted them and they say I can disable them myself. It doesn't work. I would never ever book anything with them now!

Simple, easy to find and book

Easy access to best priced accommodation and more...

The booking process was streamlined and very smooth. Any questions were immediately answered and very helpful.

Booking made so easy ,just need to wait to see if I really have a booking in 6 months time