Blue Puffin Stays Reviews 134

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent locations of the properties, often highlighting their convenience for exploring local attractions, shops, and restaurants. The facilities are frequently described as spotless, well-equipped, comfortable, and beautifully decorated, providing a true "home from home" experience. Reviewers also commend the staff for their exceptional kindness, helpfulness, and responsiveness, noting quick and efficient handling of any queries or issues. The quality of the accommodations, including comfortable beds and clean bedding, is also a recurring positive point. However, some customers also noted occasional issues with cleanliness, mentioning dusty bedding or properties not being cleaned properly. A few people experienced problems with amenities, such as a lack of a corkscrew, lukewarm water in a shower, or a double bed that was not comfortable. There were also isolated reports of WiFi not working, narrow and steep staircases, or minor maintenance issues like a missing blind or a front door not closing properly.

What people talk about most

Location

Reviewers consistently express satisfaction with the location. Customers frequently highlight the convenience... See more

Facilities

Consumers generally express satisfaction with the facilities, describing them as clean, comfortable, and... See more

Staff

Clients share positive opinions on staff, consistently highlighting their kindness, attentiveness, and... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the properties for being spotless,... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the hosts and teams... See more

Based on these reviews

Rated 5 out of 5 stars

I cannot thank the team at Blue Puffin enough for their incredible kindness. Due to a family bereavement, I had to reschedule my stay at the very last minute. Despite the short notice, they were remar... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant. Clean, comfortable ’home from home’. Just what we were looking for. Excellent communication from booking until leaving. Always on hand if there were any problems- will DEFINITE... See more

Company replied

Rated 5 out of 5 stars

We stayed at the 4 bedroom house in Farnwarth, we were a large group and the place was perfect for us. Plenty of space, clean, nicely decorated and very comfortable. Location was great for exploring s... See more

Company replied

Rated 5 out of 5 stars

The house was beautifully decorated and presented. It has so much space and ideal for larger families. The garden is a lovely size too. The location is good for local shops and also access to Souhsea... See more

Company replied


Company details

  1. Serviced Accommodation
  2. Apartment Rental Agency
  3. Furnished Apartment Building
  4. Holiday Accommodation Service
  5. Lodging

Written by the company

Luxury Short & Long Stay Serviced Accommodation provider in Hampshire and the Cotswolds. Providing high end quality fully furnished properties, fully equipped and beautiful interiors. Perfect for business trips, corporate and relocation. All our properties are in convenient and great locations and are pet friendly.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

134 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Really enjoyed our stay

April 19, 2026
Unprompted review
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Reply from Blue Puffin Stays

Thank you so much for your lovely feedback, Josh. We’re really pleased to hear you enjoyed your stay. It was a pleasure to host you, and we’d love to welcome you back again in the future. - Zee - Blue Puffin Stays Team

Rated 5 out of 5 stars

Cosy 2-BR Home near Port Solent w/ Private Garden

I cannot thank the team at Blue Puffin enough for their incredible kindness. Due to a family bereavement, I had to reschedule my stay at the very last minute. Despite the short notice, they were remarkably understanding and generous in pushing my dates back. When we did arrive, the property was spotless, exactly as described, and perfect for our needs. They are truly wonderful hosts who go above and beyond—I cannot recommend them highly enough."

April 12, 2026
Unprompted review
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Reply from Blue Puffin Stays

Thank you so much for your wonderful review, Yossi, it truly means a great deal to us. We’re so sorry again for your loss, and we’re really glad we could support you during such a difficult time. It’s important to us that our guests feel cared for, especially when plans change unexpectedly. We’re delighted to hear that the property was just as you hoped and that everything was perfect for your stay. Thank you again for your kind words and recommendation, you were an absolute pleasure to host, and you’re always very welcome with us. - Lee - Blue Puffin Stays Team

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. Clean, comfortable ’home from home’. Just what we were looking for.
Excellent communication from booking until leaving. Always on hand if there were any problems- will DEFINITELY be staying again and using Blue Puffin Stays.

April 6, 2026
Unprompted review
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Reply from Blue Puffin Stays

Thank you for your lovely feedback, Sharon! We’re absolutely delighted to hear that the property felt like a true home for you and that it had everything you were looking for. Providing a clean, comfortable space and being readily available to support our guests throughout their stay is incredibly important to us, so it means a lot to know this made a positive difference to your experience. It was a pleasure hosting you and we look forward to welcoming you again soon. - Zee - Blue Puffin Stays Team

Rated 5 out of 5 stars

Good experience

Good experience. Easy booking. Good communication. Helpful and friendly

April 3, 2026
Unprompted review
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Reply from Blue Puffin Stays

Thank you so much for your kind feedback, Michele. We’re really pleased to hear you had a good experience and found the booking process easy, with clear communication throughout. Thank you again for staying with us and we would love to welcome you back again in the future. - Zee - Blue Puffin Stays Team

Rated 5 out of 5 stars

Great accommodation

Great accommodation, great location. Isle of Wight was a pleasure!

March 27, 2026
Unprompted review
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Reply from Blue Puffin Stays

Thank you so much for your kind words, Meharpal! We are delighted to hear that you had a wonderful stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic experience in the future.-- Lee - Blue Puffin Stays Team

Rated 5 out of 5 stars

Wonderful home from home

Wonderful home from home. Brilliant communication from arrival to check put.

February 23, 2026
Unprompted review
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Reply from Blue Puffin Stays

We are delighted to know that you had a wonderful stay with us, Laura! Your satisfaction is our ultimate reward, and we're grateful for your kind words. Thank you for choosing us, and we can't wait to welcome you back for another exceptional experience.-- Lee - Blue Puffin Stays Team

Rated 5 out of 5 stars

Great accommodation, highly recommend👌

Great accommodation, very clean, comfortable & homely (I’ve just stayed in one of their Southsea properties)
They have the most amazing office team & very friendly cleaning team.

Highly recommended⭐️⭐️⭐️⭐️⭐️

February 21, 2026
Unprompted review
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Reply from Blue Puffin Stays

Thank you so much for your wonderful review, Samantha! We’re delighted to hear you enjoyed your stay in our property and found the place clean, comfortable, and homely for you. We really appreciate your kind words about our team. It means a lot to know our guests feel so well looked after. We’d love to host you again in the future! - Zee - Blue Puffin Stays Team

Rated 5 out of 5 stars

A prefect and quiet location on the…

A prefect and quiet location on the Oxford Street with comfortable and neat apartments

February 21, 2026
Unprompted review
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Reply from Blue Puffin Stays

Thank you for your kind words, Tao! We’re so glad you enjoyed the quiet location on Oxford Street and found the apartment comfortable and well-kept throughout your stay. We’d be delighted to welcome you back anytime. Zee - Blue Puffin Stays Team

Rated 5 out of 5 stars

Great communication throughout and a…

Great communication throughout and a lovely property.

February 14, 2026
Unprompted review
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Reply from Blue Puffin Stays

We are overjoyed that you had a fantastic stay at our property, Adrian. Your glowing review is incredibly rewarding for our team, and we truly appreciate your kind compliments. It was a pleasure hosting you, and we hope to have the pleasure of doing so again on your next visit. -- Lee - Blue Puffin Stays Team

Rated 5 out of 5 stars

Lovely flat

Lovely flat! Exactly what I needed for my stay in Southampton. The hosts were super speedy in their responses. I recommend and will definitely stay again should I be back in the area.

February 2, 2026
Unprompted review
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Reply from Blue Puffin Stays

Thank you so much for your kind words! We are delighted to hear that you had a wonderful stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic experience in the future. --Lee - Blue Puffin Stays

Rated 5 out of 5 stars

Large house

Large house, lots of space and very comfortable and in a good location for the surrounding area

January 19, 2026
Unprompted review
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Reply from Blue Puffin Stays

Thank you for your lovely review, Gavin! We’re glad to hear the property and location worked so well for you and hope to welcome you back soon. - Zee of Blue Puffin Stays Team

Rated 5 out of 5 stars

I stayed in this property over the…

I stayed in this property over the Christmas period and hosted Christmas here. I absolutely loved staying in the house and it had everything I needed not only for a comfortable stay but to host. I had my dog with me and the house was great, there is a park around the corner that was very convenient to take her to.

Check in was easy and they had left a bottle of mulled wine and some Christmas sweet treats out for us which was a lovely touch. The bed I thought was really comfortable so that was a nice bonus.

I would recommended this house if you are staying in Southampton and I would definitely stay there again!

December 24, 2025
Unprompted review
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Reply from Blue Puffin Stays

Thank you so much for your lovely review, Lauren, we’re absolutely delighted to hear how much you enjoyed your stay, especially over the Christmas period. It’s wonderful to know the house worked so well for hosting and that you felt comfortable throughout your time with us.

We’re also really pleased the little festive touches were appreciated, and that the nearby park made things easy for your dog, it’s always great when four-legged guests are just as happy!

Thank you for your recommendation; it truly means a lot to us. We’d be delighted to welcome you back again whenever you’re visiting Southampton. -Lee from Blue Puffin Stays Team

Rated 5 out of 5 stars

Great location and well presented throughout

We stayed at the 3 bedroom property in Cowes over New Year and had a lovely experience. We found the house to be extremely well presented throughout. It was clean, comfortable and well maintained and we appreciated how warm and cosy it was during the winter weather. The property felt well equipped and offered good value for money for the location and quality of accommodation.

The layout worked well for our stay, although its worth noting that the house had quite a few stairs with each room being on top of each other - except 1 room off the lounge. In addition, the entrance and the staircase leading to the top bedroom are quite narrow and steep, which could be a little challenging for guests with mobility issues or lots of luggage.

That said, these points didn't take away from our overall experience. We enjoyed our time there and would happily recommend the property to others looking for a comfortable, well located and well presented house to stay in Cowes.

January 2, 2026
Unprompted review
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Reply from Blue Puffin Stays

Thank you so much for your thoughtful and detailed review, Katheryn . We’re really pleased to hear you had such a lovely stay with us over New Year and that you found the house warm, comfortable, and well presented — especially during the winter weather.

We also appreciate you highlighting the layout and stair configuration. That’s very helpful context for future guests, and we’re glad to hear it didn’t detract from your overall experience.

Thank you for your recommendation — it truly means a lot to our team. We’d be delighted to welcome you back to Cowes anytime in the future.-Lee from Blue Puffin Stays

Rated 5 out of 5 stars

Well looked after by this company

Well looked after by this company. Great communication and prompt attention. Courteous and helpful.

November 2, 2025
Unprompted review
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Reply from Blue Puffin Stays

We are delighted to know that you had a wonderful stay with us, Christopher and Anna! Your satisfaction is our ultimate reward, and we're grateful for your kind words. Thank you for choosing us, and we can't wait to welcome you back for another exceptional experience.-Lee from Blue Puffin Stays

Rated 4 out of 5 stars

The house is nice and clean

The house is nice and clean. Beds were comfortable.

December 31, 2025
Unprompted review
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Reply from Blue Puffin Stays

Thank you for your kind words Allan! We are thrilled to know that you had a fantastic stay with us. Your positive feedback motivates us to continue delivering exceptional hospitality. We can't wait to have the pleasure of hosting you again soon.-Lee from Blue Puffin Stays

Rated 5 out of 5 stars

Great property close to City centre

Property was great, very clean, nicely decorated and all the facilities you need.

November 28, 2025
Unprompted review
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Reply from Blue Puffin Stays

Thank you for your glowing review, Julian! We are thrilled to hear that you enjoyed every aspect of your stay. Our team takes great pride in providing exceptional service, and your feedback is deeply appreciated. We look forward to hosting you again soon.-Lee from Blue Puffin Stays

Rated 5 out of 5 stars

The hosts were great and responded well…

The hosts were great and responded well quickly during the whole check in process.
The house is a 3 bedroomed mid terrace house in the middle of Southsea. Great location for beach, bars, coffee shops, and a Waitrose within 50 meters made shopping really easy. The owners gave us a free parking pass so we could park right outside the house. Parking is first come first served but we never had a problem. One day we missed the parking outside the house but we parked about 20 meters away so no problem.
he house is nice and cosy with a smart TV in the lounge. Kitchen was fully equipped and we even had a coffee maker which was really easy to use. Upstairs was 3 double bedrooms. One of them was an en-suite. The en suite was modern but a bit small. But fine as an ensuite. However most of the time it was just the 2 of us so we used the downstairs bathroom which was much bigger and had eveythignin it. There was a utility room which had washing machine and tumble dryer combined. All in all it was a lovely 6 days in the house and was a perfect location for us to see our son who loves in portsmouth.

November 21, 2025
Unprompted review
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Reply from Blue Puffin Stays

Thank you so much for taking the time to leave such a thoughtful review, Kurt, we’re really pleased to hear you enjoyed your stay.

It’s great to know the location worked perfectly for visiting your son, and that the house, amenities, and parking arrangements all suited your needs throughout the week. We’re glad the kitchen, coffee machine, and utility room were useful, and that you found the place cosy and comfortable.

Your feedback about the ensuite size is appreciated as well, always helpful for future guests to be aware, and it’s lovely to hear the main bathroom worked well for you both.

We truly appreciate your kind words about our communication and hosting. It was a pleasure looking after you, and we’d be delighted to welcome you back on your next trip to Portsmouth. -Lee from Blue Puffin Stays

Rated 5 out of 5 stars

Great service

We had two weeks in one of their properties near Cirencester, and we were well looked after. The loft conversion flat was well equipped and certainly cosy. The kitchen was easy to use for cooking meals, and two good sized bedrooms and a big living room, all carpeted throughout. In our third day we noticed that the water temperature of the walk-in shower was only lukewarm. Immediately, a workman came to check it out. He determined a new shower unit was needed, it was ordered and next day fitted. Now, that is good service!

They are certainly attentive and polite, v good service. I would stay again at one of their properties.

November 18, 2025
Unprompted review
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Reply from Blue Puffin Stays

Thank you so much for sharing your experience, Craig we’re truly grateful for your kind words. It’s wonderful to hear that your two-week stay in our Cirencester loft apartment was comfortable and that you found the space cosy, well-equipped, and easy to settle into.

I’m especially glad that our team were able to resolve the shower issue quickly for you. We always aim to act promptly when something isn’t quite right, so your acknowledgement of that means a lot.

Your comments about our service being attentive and polite are genuinely appreciated by the whole team. It was a pleasure looking after you, and we’d be delighted to welcome you back to any of our properties in the future. -Lee from Blue Puffin Stays

Rated 5 out of 5 stars

The house was beautifully decorated and…

The house was beautifully decorated and presented. It has so much space and ideal for larger families. The garden is a lovely size too. The location is good for local shops and also access to Souhsea and other places of interest. Blue Puffin answered all our questions promptly prior to our stay and were in contact during the first few days to check if we needed anything within the property to make our stay more comfortable and came out of their way to provide us with a spare set of keys.

November 3, 2025
Unprompted review
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Reply from Blue Puffin Stays

Thank you so much for your lovely review, Kerry. We’re really pleased to hear that you enjoyed the house, the space, and the garden, it’s wonderful to know it suited your family so well.

It was a pleasure assisting you before and during your stay, and we’re glad the spare keys and check-ins were helpful. Your kind words truly mean a lot to the whole team.

Wishing you and your family all the very best, and we hope to welcome you back again in the future. -The Blue Puffin Stays Team

Rated 5 out of 5 stars

Great 4 bed house great location

We stayed at the 4 bedroom house in Farnwarth, we were a large group and the place was perfect for us. Plenty of space, clean, nicely decorated and very comfortable. Location was great for exploring surrounding areas, we visited the peak district, yorkshire dales and the lake district all within an hours drive from the location. Plenty of supermarkets nearby and was great being so close to manchester. Hosts were very responsive. Would definitely recommend.

October 18, 2025
Unprompted review
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Reply from Blue Puffin Stays

Thank you for sharing your positive experience with us, Heba! We're delighted to know that you enjoyed every aspect of your stay. Our team strives to deliver exceptional hospitality, and it's gratifying to receive your appreciation. We can't wait to welcome you back for another memorable stay. -Lee from Blue Puffin Stays

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