The video chat and discussion was a nice introduction and platform to be introduced to Thomas. The business proposal was presented clearly and easier for myself to understand. The transactions too... See more
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Still early days but so far received an efficient and friendly service. Tom Mead always had the time to answer any of the questions I had and offer suggestions. He promptly got in touch with any updat... See more
Company replied
My experience with Ian Bell was extremely positive! He has been patient with me and thorough with aspects of my journey! He has always been contactable and went out of his was on many occasions to gi... See more
Company replied
I would like to provide some positive feedback for Morgan's support setting up my investment strategy/portfolio and dashboard. He made the process very safe and structured and I feel really taken care... See more
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Company details
Written by the company
Bluestar AMG is a British-owned financial planning and wealth management company committed to offering financial planning for expats in Asia and other international regions. We focus on assisting expats in managing and growing their wealth and protecting their assets through appropriate financial planning solutions. With our company, we have been in business for more than 15 years and have become a go-to partner for international clients, providing independent and unrestricted access to leading investment houses, insurance companies, and financial planning product providers.
Contact info
Unit 30-17, Menara Q Sentral, Jalan Stesen Sentral 2, KL Sentral, 50470, KUALA LUMPUR, Malaysia
- info@bluestar-amg.com
- bluestar-amg.com
4.8
Excellent
276 reviews
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Great research and genuine support!
I am very happy with my experience with Bluestar.
Wassi was very throughout with his research and his support was genuine in my opinion. As German as I am I like to play it safe, so I can recommend him and Bluestar to anyone who is on the same page as me!
August 12, 2022
Unprompted review
Reply from Bluestar AMG
Dear Antonia, Thank you for your kind review and recommendation. We look forward to working with you for many years to come.
Knowledgeable and reasonable.
Wassi has been very professional and accommodative. Knowledgeable, understanding and very reasonable follow through. Can’t ask for more.
August 12, 2022
Unprompted review
Reply from Bluestar AMG
Dear Play Game, Thank you for your kind review. We want all our clients to experience the same level of professional service and are very happy to hear this is being achieved.
Wassi is a committed financial consultant
Wassi has been an untiring financial advisor, and always provides sound and fundamentally strong options, he has read my requirements well, after patiently listening to my requirements, and I have full faith in his abilities to excel in his Field and go on to better things, he's committed, and persistent, and always available when I need any form of feedback or information
August 12, 2022
Unprompted review
Reply from Bluestar AMG
Dear Rehan, Thank you for your kind review. We want all our clients to experience the same level of professional service and are very happy to hear this is being achieved.
Excellent service !
Excellent service !
would definitely recommend,
Good job !
August 12, 2022
Unprompted review
Reply from Bluestar AMG
Dear Gian, Thank you for your kind review and recommendation.
Very pleased with the service
I just signed up and everything was on point. Fast communication and response times, easy to read literature and hassle free application process. Very pleased and keep up the good work!
August 8, 2022
Reply from Bluestar AMG
Dear Paul, Thank you for your kind review. We want all our clients to experience the same level of professional service and are very happy to hear this is being achieved.
Working with Ray Kelly and Bluestar
Ray Kelly is explaining everything to me and encourages me to see the goal during covid times in China, where things are more challenging to do. This gives me the confidence and the reinsurance that working with Bluestar is the right plan for me.
July 29, 2022
Reply from Bluestar AMG
Dear Sunette, Thank you for your kind review. Our aim is to give the very best financial advice so it’s great to see you found our service helpful.
Excellent and trustworthy firm
I have been with Bluestar for about 10 years and they have set up 3 accounts for me during that time. One investment account, a life insurance policy and an education plan for my 3 children. On every occasion, the process was smooth and easy. The performance has been very good and even though there have been some years of low or even negative growth, the overall result is very satisfying. I get regular market reports, valuations and speak to my adviser often.
One thing I would like to see, and I know it's a big ask as not all assets trade throughout the day, is that the investor portal can have live prices. At the moment they are updated once a day which is fine.
I have trusted my adviser and Bluestar with all our financial planning and highly recommend them to anybody who needs financial planning advice.
July 24, 2022
Reply from Bluestar AMG
Dear Connor, Thank you for your kind review and recommendation. We look forward to working with you for many years to come.
We do work closely with our portal provider, who have recently been taken over by Morningstar, and always give them feedback on improvements. Live prices have been brought up a few times and hopefully, this will be introduced (at least for listed shares) in the not too distant future. We will certainly keep you posted.
Very satisfied with pension transfer
I started working with the team at Bluestar about 3 months ago and they helped me to locate all my UK pensions (I had 4 in total from various employers) and consolidate them into one easy to manage SIPP. The process just recently completed and I am very satisfied. Great job guys, thanks for all your hard work and patience!
June 28, 2022
Reply from Bluestar AMG
Dear Matthew, Thank you for your kind review. Our aim is to give the very best financial advice so it’s great to see you found our service helpful.
Excellent service so far
Just recently signed up for an investment and the service so far has been excellent. My adviser made it very clear and easy for me to understand and the process was very efficient.
June 27, 2022
Reply from Bluestar AMG
Dear Alison, Thank you for your kind review. We want all our clients to experience the same level of professional service and are very happy to hear this is being achieved.
I lost £72,000 thanks to James…
I lost £72,000 thanks to James Sutherland (Director) of this company who also omitted to mention 30% tax on encashment - AVOID - NO OMBUDSMAN FOR INTERNATIONAL INVESTMENTS.
June 17, 2022
Unprompted review
Reply from Bluestar AMG
Dear David, Thank you for your feedback. We are looking into this for you and will be in touch directly.
Made the payment 2 weeks ago and still…
Made the payment 2 weeks ago and still can't access my account online. Excellent broker though.
June 3, 2022
Reply from Bluestar AMG
Dear Antoine, Thank you for posting a review. We have been working with the provider to help set up the online access for you and they have confirmed it has been set up and accessed already. Please contact your adviser if you have any further difficulties and we are always here to help.
Clear and Fast!
Hi,
Very happy with the service provided by Jon (Law).
All questions were answered quickly and clearly.
Brilliant!
May 13, 2022
Reply from Bluestar AMG
Dear Bert, Thank you for your kind review and we look forward to working with you for many years to come.
Mark was very helpful throughout
Mark was very helpful throughout! He talked us through the whole process and was very patient with two very cautious first time Investors.
April 1, 2022
Reply from Bluestar AMG
Dear Dan, Thank you for your kind review and we look forward to working with you for many years to come.
Extremely satisfied with service
My experience with Ian Bell was extremely positive! He has been patient with me and thorough with aspects of my journey! He has always been contactable and went out of his was on many occasions to give me piece of mind when it came to savings and investment. I’d highly recommend Ian and Blue Star AMG. A professional, trust worthy organization then caters to all aspects of your financial needs. Looking forward to working with him at Blue Star.
Jason
March 17, 2022
Reply from Bluestar AMG
Dear Jason, Thank you for your kind review and recommendation. We are extremely happy to hear this has been a positive experience for you and we also look forward to working with you for many years to come.
Excellent customer service
Excellent customer service! Outstanding attention tot detail. All questions and concerns handled in a timely manner. Smooth process. Highly recommend LilIt and Blue Star!!
March 11, 2022
Reply from Bluestar AMG
Dear Mary, Thank you for your kind review and recommendation. We want all our clients to experience the same level of professional service and are very happy to hear this is being achieved.
Reply from Bluestar AMG
Dear Bjorn, Thank you for your kind review.
Very happy and satisfied with Bluestar…
Very happy and satisfied with Bluestar AMG. I have been a customer for a while now, and Lilit Zakharyan has always provided me with excellent and professional service, and is always available to answer questions when needed.
March 4, 2022
Reply from Bluestar AMG
Dear Arthur, Thank you for your kind review and recommendation. We want all our clients to experience the same level of professional service and are very happy to hear this is being achieved.
Great Service
I have been using Bluestar AMG for few years for my Health insurance and I'm always very satisfied with service provided and fast handling of any of my inquiries. Thank you to my account manager Lilit.
March 4, 2022
Reply from Bluestar AMG
Dear Olivier, Thank you for your kind review. We want all our clients to experience the same level of professional service and are very happy to hear this is being achieved.
Top Post Service
I have had a fantastic experience with AMG, for almost 5 years in a row.
Lilit is an unbelievably professional, that is always present in the most stressful moments and helps me and my family in the best way. For me what is more important is that through Lilit, we have a very personal experience with a huge range of big companies like AMG.
February 28, 2022
Reply from Bluestar AMG
Dear Eduardo, Thank you for your kind review. We want all our clients to experience the same level of personal service and are very happy to hear this is being achieved.
Bluestar has been handling my insurance…
Bluestar has been handling my insurance for a few years and I have never had any problems. They are a reliable service provider. My main contact Lilit has been always very friendly and helpful.
February 27, 2022
Reply from Bluestar AMG
Dear Jenia, Thank you for your kind review.
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