Bluettipower Reviews 

234
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the reliable power stations and solar panels, noting that these portable units perform wonderfully during outdoor camping trips and unexpected emergency power outages. People also highlight the intuitive control apps, straightforward device setup, and the very friendly customer support team that responds quickly to questions. Some reviewers were not happy with delivery delays, missing orders, and receiving incorrect items that required frustrating shipping and product exchanges. A few people also experienced significant product defects right out of the box or encountered difficulties obtaining necessary replacement parts for older generation units.

What people talk about most

Product

Users describe satisfaction with the product, highlighting its compact size, quick charging, and reliable... See more

Quality

People report positive experiences with quality, highlighting that the power stations feature a large... See more

User experience

Clients share positive opinions on user experience, highlighting how easy the units are to set up, operate,... See more

Customer service

Customers consistently note positive experiences with customer service, praising the friendly, responsive,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising super fast shipping arriving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love my Bluetti batteries and solar panels. I use them every day for vanlife and also in my apartment, and they have made my life so much easier and more comfortable. They are reliable,... See more

Rated 5 out of 5 stars

Love my Bluetti batteries , Ac180 , Elite 200 V2 and my Charger 1 /solar panels. I use them for vanlife and in my apartment, and they’ve been super reliable and easy to use. Solar and Charger1 ch... See more

Rated 5 out of 5 stars

Heard about BluettiPower sale on Black Friday. Purchased a Bluetti Elite 200v + 200W Solar Kit + a Charger on Cyber Monday. We haven’t received ours yet. Delivery January 14-25. We previously knew... See more

Rated 5 out of 5 stars

I've had a bluetti 180 for 2 years it has worked great camping off grid for 2 seasons also functions as battery backup ups for my internet and fan on gas fireplace all winter . I just purchased an AC... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

234 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(234)

160 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Last fall I bought an Elite 100 V2…

Last fall I bought an Elite 100 V2 power pack and I mainly use it a a sump pump backup in case of a power outage. Very satisfied with the unit, fast charging and can keep the pump working (intermittently) for a few days.

April 8, 2026
Unprompted review
Rated 4 out of 5 stars

furnace backup power

Being in Canada, I need a UPS for my forced air natural gas furnace. BLUETTI Elite 200 V2 Portable Power Station | 2600W 2073.6Wh seemed the best value with good reviews about customer support compared to other top quality competitors. At below freezing and during a power outage, if ECO mode is not enabled for AC, it works perfectly. I guess my only complaint is that the mobile app should have a pop-up or even better, the display have a "UPS mode" notice that goes off, if you enable "ECO mode" for AC power. I've tested and the furnace blower can run for just under 4 hours at -10 Celcius, 3000 sqft home, during a power outage.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

First purchase from Bluetooth

First purchase from Bluetooth. Just received today. Bluetti made the purchase process pretty foolproof, followed through to ensure delivery was completed. Initial startup was easy, connecting to Bluetooth simple. Performance review to come later.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Jackery V2000 to the Bluetti Apex 300....Best Move Ever!

Switched from the Jackery V2000 to the Bluetti APEX 300 and it was the best move I ever made in life. I quickly added a B300K battery along with the SolarX 4K charge controller and within 1 mth added the new B500K to the system. I'm pushing over 10kWh capacity and preparing to add a solar array. Once you start with this system it becomes a sickness, and ya just want to keep building. Love Bluetti and their products!!!

March 10, 2026
Unprompted review
Rated 4 out of 5 stars

AC300 and B300K were purchased for…off-grid use.

AC300 and B300K were purchased for off-grid use in Canada to run miter saw, internet ...etc.
It ran electronic devices very well.
It would trip on low voltage trying to start miter saw (15amp)(fixed with a firmware upgrade).
Severe limitation when charging in winter below 10C, below 0C it does not charge at all. This is something i did not know at purchase, but tech support said this is to protect the battery.
Beware of this limitation for charging in cold weather.
You would have to find some way to keep the batteries above 10C in winter when its -30C outside, not easy to do off-grid.
Tech support said it will operate down to -20C, but then you have the problem of charging it in cold weather.

March 1, 2026
Unprompted review
Rated 4 out of 5 stars

OBSERVATORY POWER

I needed a power source that could be recharged using solar which will be used to power a remote observatory setup for astrophotograpy, that would last from dusk to a little past dawn.
Using my small 268Wh camping Bluetti EB3A Portable Power Station, I turned on all the observatory's components at thier maximum amp draw, and using the EB3A's display, determined that the maximum power draw would be 100 watts.
This allowed me to select and purchase a larger Bluetti power station that will provide power for approximately 14 to 24 hours depending on observing conditions.
Running out of power before the telescope could be parked and the roof closed could be disastrous in inclement weather.
I would like to see a remote dry contact output from the Bluetti's when the battery capacity dropped below 10 minutes of remaining output power at 100%.

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

Quick free shipment

Quick free shipment . Was delivered right to my door. Work s amazing lasts quite a while charged. Just what we needed and live that we can expand it and add accesseries like 12v adapter

January 25, 2026
Unprompted review
Rated 4 out of 5 stars

Excellent customer service

Excellent customer service.

I have an hybride car. It's not easy to connect a charger to the 12 volts battery. The 12 volts battery is integrated to the high intensity battery that powered the electric motor. So, it would be wyze for Bluetti to inform in details how to connect, let's say, a Bluetti charger to a KIA NIRO hybrid 2019 of for any other hybrid car.

February 7, 2026
Unprompted review
Rated 1 out of 5 stars

I have had the worst experience i could possibly have!

I have had the worst experience i could imagine with the Elite 200 that I purchased from Bluetti at the beginning of last summer... starting with having to return the first one because of the defective fan blades clicking sound that prompted your support team to have me box it up and return it... which resulted in me loosing my entire outdoor camping trips planned for the summer. After finally receiving the replacement battery, my now planned September 3 day drive to Mexico using the battery to Power my brand new refrigerator was also destroyed because the battery stopped being charged while driving during the second day of my trip resulting in spoiled food and warm beverages I had planned on having. Bluetti basically Blew Me Off and said they can't send me any more battery replacements because they don't and won't send anything to Mexico.

Their (your) heartless response and pathetic excuse to help out a desperate customer that they had already blown their wad on helping after their crappy product failed the first time. I guess their limit of just one battery replacement was already stretching the limits of their own making, when it comes to providing quality products and standing behind them...i assume their precious bottom line was taxed after having to take back their first battery failure and i suppose having to replace TWO of their worthless BOAT ANCHORS was just a bridge too far for the corporate magnates to accept!

The products that i received from BLUETTI CANADA were both just Turds on a Stick and they both didn't last more than 3 days of running! Now I'm in Mexico stuck with this BLUETTI BOAT ANCHOR that is as worthless as their "customer support" . I've spent a couple hundred dollars on ordering different cigarette lighter cables that should be charging the battery while I drive... and for two auto service electrical specialists to help me with getting the battery to charge, but we discovered it isn't the cables issue, its just the crappy Canadian products that were pawned off on this Californian as "Quality and New", but both ended up turning my summer and fall camping experiences into frustrating and disappointed anger for having purchased these "DOGS" AND GARBAGE PRODUCTS from a Canadian Company that has abandoned me in my most vulnerable time when I was wholly expecting that their products would perform as they said they would in the website and from the mouths of the Canadian Engineering staff.

What a POS company and FAILED support structure coming from BLUETTI CANADA. I don't think I will ever buy anything Canadian Made ever again!!!

June 1, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look