Bluetti United Kingdom Reviews 

736
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 232 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the portable power stations are extremely reliable, making them perfect for camping trips, off-grid caravanning, and dependable home backup during unexpected power outages. Buyers also appreciate the exceptionally fast delivery service and the sturdy, well-built design of the equipment. Some reviewers were not happy with customer service, pointing out unhelpful communication, long delays when waiting for replacement parts or missing items, and difficulties in getting timely updates. A few other people also felt frustrated by slow response times and uncoordinated support when trying to resolve technical faults.

What people talk about most

Product

Customers expressed great satisfaction with the power stations, noting they handle appliances like air... See more

Quality

Reviewers mention positive feedback about quality, noting that the products perform really well and feel very... See more

Customer service

Consumers find customer service to be ambiguous, as many reviewers report abysmal support, severe delays, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how easy the equipment is... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We decided to switch from leisure batteries to an Elite 100 V2. Speedy delivery and well packed product. We did not receive a solar charger so have contacted customer service to check this out. Hoping... See more

Rated 4 out of 5 stars

My product arrived quickly, well packed. I haven’t had to use customer service so far! One comment I will make is that when I scanned the QR code on the instructions to download the app I couldn’t see... See more

Rated 5 out of 5 stars

On my second Power Station from them. Upgraded the first one only because I wanted a few more features, for the price I paid for both have been excellent, well laid out outputs and compact enough fo... See more

Rated 5 out of 5 stars

Bought the elite 300 for our campervan as an additional source when we are offgrid as it does not have an inverter fitted. We run air fryers, hairdryers, induction hob and charge all our portables and... See more


Company details

  1. Power Station

Written by the company

BLUETTI is making all-in-one solutions of solar power more accessible to everyone living at home or going off grid. We're dedicated to making our world a better place by creating an exceptional green experience.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

736 reviews

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4.3

All reviews

(736)

225 reviews in the last 12 months

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Rated 5 out of 5 stars

Great package

Just purchased a Elite 100 V2 and a 200w solar panel. Only been using for a few days, but so far really impressed. The design and quality is first rate and to be honest way better than I expected. Tried lots of different things and so far its powered everything I've asked of it. The solar panel has done the job as well and folds up into a really well made carry case.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Elite 10

Bought the elite 10, its the best micro power station with a UK plug imo. Well designed, very solid and the app features are great.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

The price was very competitive compared…

The price was very competitive compared to similar power banks. Delivery was very quick, delivered in Les than 2 days. Communications were prompt when asking some details around pricing. All kin all I'm very happy with the whole experience and the product purchased

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Off grid living on a electric narrow boat

Off grid living on a electric narrow boat this device has enabled us to get the best performance from our generator and solar . Using a 4 KW unit makes a good backup power supply over the winter months we fast charge it during a generator running time and then discharge it later in the day when it's required this makes our generator more efficient and we can reduce the amount of time it's run saving diesel and reducing our CO2 emissions

April 12, 2026
Unprompted review
Rated 4 out of 5 stars

Great product, but questionable support

I design smart homes and am being asked almost daily to add off-grid ability. Bluetti have provided many of my stand-alone/critical need solutions for people wanting to protect systems from power failures, so it was a natural fit for me to apply. There is a whole load more detail needed to provide adequate whole home cover for any battery system, and your average solar panel installer has not got a clue when it comes to resilience planning either. Bluetti provide, in my opinion, the best products for mobile and static installation. There is not a product of theirs yet that I have had a problem with. The only reason that they list a star in this review is their customer support with a recent installation query. I had a very specific set of questions for a complex install and they simply were unable to follow up on their initial reply that I received stating that someone would get back to me. They never did, so I was unable to satisfy myself and my client on the right choice of devices. That cost me a £10k order.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Is a great choice for campervan and…

Is a great choice for campervan and much more easy to install everything that we need from standard batteries energy, space saving, installation and much more. I used to connected all my appliances and devices direct from the Bluetti or using a 30A socket for connecting the fuse box, it charges very easy and fast by charger1 or AC outlet, and I will be installing solar panels later on as well.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Love using our bluetti (2-3 Kw) in our…

Love using our bluetti (2-3 Kw) in our RV. Excellent for back up power and it easily copes with our small electric kettle, twin air fryer and hair dryer. Also useful for recharging our small electric gadgets, hand held vaccuum etc. Great portability. Good price and value for money.

April 4, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely DREADFUL customer service

Absolutely DREADFUL customer service. It took OVER A MONTH to organise the return and refund of a faulty power bank, that I had only used a few times. It took up so much of my time following-up on delayed email responses, failed messages being passed on, and chasing progress with customer service team. I will never buy from them again and would suggest you avoid.

March 24, 2026
Unprompted review

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