Great online service and quick delivery. I first came across Blue Vanilla when looking for a sequinned top for Abba Voyage. Not only did I find the perfect sequinned top but Blue Vanilla quickly beca... See more
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Discover the cutting-edge women’s fashion at Blue Vanilla. Shop the latest clothing trends in dresses, tops, knitwear, trousers, skirts and more.
Contact info
United Kingdom
- bluevanilla.com
Replied to 14% of negative reviews
Typically replies within 48 hours
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Opening a store near me in white rose…
Opening a store near me in white rose leeds as before I travelled to Sheffield meadowhall !!!! GREAT!!!!!
Love dress designs at Blue Vanilla
Love dress designs at Blue Vanilla. Plenty of flutter sleeve dresses, wrap dresses and mini dresses. One website improvement would be to include all colour choices on same link.
Quick Delivery
Quick service with delivery. Good quality clothing .Bought a lovely dress for holidays
Blue Blue Vanilla store Belfast Castle Court
Visited Blue Vanilla in Castle Court Belfast and just loved it. They have such an array of styles and colours of dresses and they really suited my figure I have quite a large chest but the dresses I bought were very slimming. The staff were very helpful and honest. Loved that I could physically try on clothes and feel the material instead of ordering clothes on line and then the hasslle of sending them back
BV caters to all!…
BV have a very impressive of trendy and timeless, classic pieces at excellent prices. Sales are particularly good. Customer service is always excellent and you can’t fault the quality. I love BV and am a regular customer, despite fitting an older demographic group - goes to show their versatility!
Never think you're too old for this shop
I went into the shop in Merry Hill looking for a dress for my nieces 40th Birthday celebrations. I'm 70 years of age and at first felt, maybe the attire would be a bit wrong for me. How wrong was I !!.
The staff were walking around and just let me look at first but then seen me pick up a few dresses to try and suggested I try them on. I did try a few dresses and finally decided on a beautiful lemon floral dress.
The staff were very accommodating and said how lovely it looked on me, even suggested what accessories would go with it
Beautiful outfits and great prices
Beautiful outfits and great prices. Bought a dress in Ireland and it fits perfectly! Everyone asks me where I bought it! I tell them blue vanilla have such fab clothes etc and at great prices!
I was upset that the store closed down…
I was upset that the store closed down locally. I like blue Vanilla as it caters for all ages and sizes. Easy to wear and yet can be dressed up or down by accessories and decent prices too. Have bought most I store but have purchased online as well
Merry Hill vanilla store
We have a local vanilla store at merry hill and when ever I go in there the staff are great and helpful and I love the choices you get in regards to clothes with vanilla and the prices are reasonable as well.
Customer Service non existent
Returned items on 11th June (13 items).
On 13th June I was refunded for 2 items.
I have still not received a refund on the other 11 items.
I emailed and was asked to send the parcel tracking. That was 20 days ago and I have still not had a response despite me sending numerous emails!
Customer service is very much lacking.
I have used this website for many…
I have used this website for many purchases. I usually shop on line as it’s easier and more convenient for me. Great postal service and great returns. Can’t fault it by anything. Great quality clothes it’s my favourite now. Thanks
Recently shopped at vanilla merry hill very helpful staff…
Recently shopped at vanilla merry hill and found staff very helpful in particular Mehnaz, who put herself out to accommodate us. My wife purchased a beautiful dress from this store.
Absolutely love the clothes
Absolutely love the clothes! Blue Vanilla is my go-to for summer style! The dress I ordered is amazing quality, and the customer service team were so friendly and helpful. Can’t recommend them enough!"
I HAVE SENT ORDER BACK ORDER NUMBER IS…
I HAVE SENT ORDER BACK ORDER NUMBER IS 473301 BUT NOT RECIVED ANY REFUND CANT TRACK IT SENT SEVERAL EMAILS NOTHING BACK
Love the clothes!
Love the clothes!! Quick delivery too. The most stylish pieces for all my holidays
I have returned an item
I have returned an item. It arrived unwearable. From the delivery receipt you have received it. But you have not refunded. You have also charged for delivery which is unfair as the item should never of been sent. There should have been some quality control check as the item was creased but not normal creasing it looks like it was crushed and the creases were very old. I have never experienced this level of poor service it is by far the worst item I have received from a company.
Great
Had a few pieces from Blue Vanilla now and I’ve loved every one 🙌 great quality
Ordered a few items 19th May and still…
Ordered a few items 19th May and still haven’t received them. Evri tracking is saying they’re still waiting for the parcel. Brought it to the attention of customer services 23rd, got a short reply later that day, sorry about that, let us know if you haven’t got the parcel by Weds. emailed again yesterday and no reply.
You’ve had my money, where are my goods?
Love this company
Great company, good quality pieces, a range of styles and fast delivery - very happy

Reply from Blue Vanilla
beautiful blue midi dress
Today I bought a beautiful pleated blue vanilla dress. Midi blue I'm taking it with me on my trip.

Reply from Blue Vanilla
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