bluewavekayaks.com Reviews 69

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Terrible for existing customers, We need a new bag for the kayak. It is a very large bag which no one else makes. It is listed as out of stock on the web site and has been for at least a year. They su... See more

Rated 5 out of 5 stars

A Kayak is large and logistics are hard, my motorised fishing kayak was very large and Bluewave managed to deliver quickly and efficiently. There was some minor snagging where a couple of bits had br... See more

Company replied

Rated 5 out of 5 stars

Delivered when promised. Although we had tried our best to get as much information on the Kayak as possible, watched the You Tube reviews etc, we were more than pleased with the Kayak when it arrived,... See more

Company replied

Rated 5 out of 5 stars

Bought a blue wave dart sit on top at the end of November in the sales - it was delivered well packed with the included accessories three days later. I was constantly updated by email and message and... See more

Company replied

Company details

  1. Canoe and Kayak Store

Written by the company

Bluewave Kayaks are a fantastic way to get out on the water. We have an ever increasing range to suit all needs including single seater kayaks, double kayaks, fishing kayaks, inflatable kayaks, canoes and even a new range of SUPs (stand up paddle boards) They are stable, fast and comfortable with many features which make them a pleasure to use. Although some of our kayaks have been designed with fishing in mind, they are all fantastic all round recreational kayaks. They ideal for use on rivers, lakes, estuaries and the sea.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

69 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Terrible for existing customers

Terrible for existing customers, We need a new bag for the kayak. It is a very large bag which no one else makes. It is listed as out of stock on the web site and has been for at least a year. They supply bags to new customers only. They have no interest in keeping existing customers. They kerp telling us to hunt for a third party bag on the internet which we have spent hours doing to no avail. We can not get the kayak to the water without a bag.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

I just got my first kayak

I just got my first kayak, and I'm thrilled! It's absolutely stunning, and the delivery was impressively fast and efficient.

January 24, 2026
Unprompted review
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Reply from bluewavekayaks.com

Thank you so much for your review Lisa. We are truly so pleased to hear you are happy with your kayak and our service.

Rated 5 out of 5 stars

Great customer service

A Kayak is large and logistics are hard, my motorised fishing kayak was very large and Bluewave managed to deliver quickly and efficiently. There was some minor snagging where a couple of bits had broken and Bluewave couldnt have been more helpful and friendly, resolving everything within 48 hours without quibble. Shop with confidence here

August 11, 2025
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Reply from bluewavekayaks.com

Thank you so much for your lovely review Chris. We are so pleased to hear all issues were resolved quickly by our team. Should you require any further assistance, please do not hesitate to contact our team.

We hope you have a great day.

Rated 5 out of 5 stars

Very Happy So Far

I bought a Blue wave Cruiser Kayak 3 years ago, not used a lot due to time issues. However an easy to use craft which gives a stable and usually a fairly fast paddling experience. Mainly used on Bala Lake which often has wind issues and choppy, yesterday I took a guest and 6 year old child out, morning paddle 4/6mph wind, afternoon 14/20mph (it turns out according to Met Office) the headwind did become too much as we eventually ground to a halt. Just to say as an over 60s woman who is not all that confident on water that never for a moment did the Kayak feel unsafe considering the now confirmed wind speed, I would add that life jackets were worn by all on board and the child had the two side handles to hold onto if required between the adults . I wasn't planning on canoe/kayaking in those sort of wind speeds but more than pleased with the performance of the craft.

August 25, 2025
Unprompted review
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Reply from bluewavekayaks.com

Thank you so much for your review Rosalind. We are thrilled to hear you are happy with our kayaks. I am truly pleased that you can use them with confidence and feel as safe as possible in the conditions they were used in.

We are so happy to hear everyone was safe too. Have a lovely day.

Rated 5 out of 5 stars

Thank you

Yep. No complaints at all. Easy system to use, great price, prompt delivery, exactly what I ordered. Thank you.

August 11, 2025
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Reply from bluewavekayaks.com

Thank you so much for your review. Have a lovely day.

Rated 5 out of 5 stars

Great kayak, great service

Great kayak, great service. No complaints from me what-so-ever

July 11, 2025
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Reply from bluewavekayaks.com

Thank you so much for your review Roderick. We hope you have a lovely day.

Rated 5 out of 5 stars

Ordered Sunday afternoon was delivered…

Ordered Sunday afternoon was delivered Tuesday morning well packaged used that day and was very pleased with the Kayak would recommend

June 30, 2025
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Reply from bluewavekayaks.com

Thank you for your review Trevor. We are truly so happy to hear you are pleased with the kayak.

Rated 4 out of 5 stars

Fast delivery great product

Fast delivery great product, bought a two person kayak last year for me and the queen to judge her confidence and decided to go for the two one person kayaks this year. Did try to part exchange the two person kayak but no luck, still a great experience

June 18, 2025
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Reply from bluewavekayaks.com

Thank you so much for your review Mark.

Rated 5 out of 5 stars

Excellent service

Excellent service. Kayak arrived with some manufacturering damage, but I had no issue getting through on the phone, and they sorted it out quickly with no hassle.

April 15, 2025
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Reply from bluewavekayaks.com

Thank you so much for your review Andrew. We are so pleased we could resolve the issues for you. Thank you for your patience and kindness throughout.

Rated 5 out of 5 stars

Very good product

Very good product, arrived on time. I have bought

June 21, 2024
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Reply from bluewavekayaks.com

Thank you so much for your positive review Marianne.

Rated 5 out of 5 stars

All good

All good. No problems. Couldn't fault it (service/delivery) and the the boat itself was ideal. Just what I needed. Unfortunately now packed away for the winter but it will be out again next spring! Many thanks

August 8, 2024
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Reply from bluewavekayaks.com

Thank you so much for your kind review David. We are thrilled that you are happy with your Bluewave purchase. We hope the spring comes around quickly so you can get back out on the water! Have a great day.

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