BlueWhaleSpa Reviews 1,327

Went into the showroom and was greated by Andrew Brunton, who was helpful and was happy to answer all of our questions about the chemicals for our hot tub! His customer service makes Blue Way Spa a place I would highly recommend. I’ll definitely be returning!

From order to installation of our hot tub has been so smooth and special thanks has to go to Fiona that looked after us and informed us of progress to the day of delivery.
On the day of install nothing was an issue to the team, even in torrential rain that we had on the day the guys never stopped until it was complete.
First class would buy from you again!

Thank you so much to Andrew Brunton for all his help in finding the best hot tub for me and ordering my Hunter V1, he was in contact with me from ordering, delivery, warranty and after sales, could not recommend Andrew or Blue Whale spa more highly for the excellent service.
Delivery was fast and very professional, well done to the whole team.

From ordering over the telephone with Fiona Josephs, to arranging a delivery date with Andrew Brunton, to actual delivery of our hot tub (by Zen and Matt), we could not be more impressed!
The whole process has been faultless and we are so appreciative to everyone involved at Blue Whale Spa. Fiona was really helpful to start with, Andrew not only called to arrange a delivery date, but also sent us a variety of videos (which have been absolutely invaluable! And we would recommend anyone setting up their hot tub to watch them) and Zen and Matt were fantastic too.
Thank you so much to all involved!
We and the whole family are very happy (and our 5 year old granddaughter doesn't want to go home :) !
Would recommend this company 100%.

Absolute amazing service , from beginning to end. Always available to answer any questions and super helpful and friendly . So glad we choose to purchase our first hot tub with BlueWhaleSpa , Definatley recommended 100%

I’ve just got a new hot tub from your company I had Andrew brunton as your sales man he was absolutely amazing deal with delivery to the isles of scill and very easy to talk to highly recommended
Kind regards Tracey Guy

Wow. I have just had a long conversation with Andrew and his knowledge and helpfulness is second to none . Certainly not a hard sell just very honest about various options . A credit to Blue Whale Spas . Thanks for your help.

Absolutely fantastic experience with Blue Whale Spa. The hot tub is brilliant — really well made, easy to maintain, and we’re using it all the time already.

A big thank you to Andrew Brunton who was great from the start — friendly, helpful, and made the whole process really straightforward.

Couldn’t be happier and would 100% recommend to anyone thinking about getting a hot tub.

Very happy with the service from start to finish. Fiona on the end of the phone in the office guiding me as to what I would need regarding the installation of the hot tub, had proved invaluable. The guys Trymore & Edmore friendly and no fuss installed the hot tub, then provided me with all the information I needed to get the best from my hot tub in the future. Totally recommend this company.

Fiona was our salesperson and she was very helpful answering our questions and helping us decide between 2 of the tubs.
Trymore and Edmore delivered and installed our tub, they checked on where I wanted it before they unloaded and talked me through all the important stuff very thoroughly before they left.
Overall a great company

experenice was great start to finish.
Sorin / Martin wher great when installed and really helpful with instrustions, fiona was great keeping me up to date with everything from ordering to delivery.
love my hot tub.

Ordered Duke Stream II from BlueWhale Spa and everything from advice on the right hot tub through to ordering and delivery was 5 star. The delivery guys (Sorin and Martin) were friendly and positioned the tub exactly where i wanted it. They removed the packaging and made sure the area was tidy. Fiona continued to support and ensured that everything was OK, and the documentation and "how to guides" meant that I was fully informed on what to do. If you need installation, make sure you request it as the standard is delivery and positioning not installation. Well done guys

All good. Delivery smooth. Hot tub up and running. Thank you

We ordered a hot tub from Blue Whale Spa and from the pre sales team (Fiona) to delivery team (Gary and Craig) were all amazing. They kept us informed and did exactly what they said when they said.

Easy process from start to finish. Answered any questions throughout the process, quick and easy delivery. Recommended crane hire. All made very easy and simple thank you Fiona

Very pleased with our purchase the company delivered it quick and it works perfect highly recommend this company

Outstanding Installation!!! Excellent customer care and professional service. Very happy customers.
Thank you :)

The whole experience was great from start to finish, from ordering the hot tub to them delivering the whole process was made easy with the professionalism the team showed. Would definitely recommend them for buying a hot tub.

Fiona Josephs was a pleasure to deal with, from first contact throughout the process she could not have been more helpful.

We purchased a Newport Max II Hot Tub

The Spa is excellent, we have purchased from Blue Whale previously at our old house, a Crescent Bay Spa, and returned because of the Excellent product and service.

The delivery by Sorin & H was good as well.

the whole service from start to finish has been brilliant. we dealt with Andrew Brunton who was excellent, super helpful and informative on multiple occasions, he kept us up to date with everything and was happy to answer any questions we had throughout the whole process. The delivery / installation team were also outstanding and very helpful, answering all questions regarding filling and adding chemicals for the first time etc. really recommend Blue Whale Spa.