BEWARE - if you are not careful Bluu will try to charge you extra. Best to avoid - go to a more trustworthy provider (Avis at Johannesburg airport were great for us on this trip) In our case, o... See more
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See what reviewers are saying
I bought a cantilever umbrella (great product), but need a replacement handle, which somehow went missing during the winter when packed away. After-Sales Support with this company is non-existent. I'm... See more
I ordered 4 sun brellas beige in color. 3 arrived with 1 shattered finial. 4 days later the 4th sun brella arrived. It was a damaged package split opened at one end with damaged umbrella shaft... See more
The "Pro Market Umbrella 3 Tiers" is beautifully designed, and made for windy areas like our patio. I got the navy which is a rich dark colour - and love it. We've entertained and enjoyed countless ho... See more
Company details
About Bluu
Written by the company
Bluu designs patio umbrellas and furniture with durable materials. We provide one-stop shopping, an
industry-leading warranty program and world class customer service that will guarantee you are more than satisfied
with your purchase.
View Us Now:
Contact info
1255 Corona St, Denver, CO 80218, 80218, Denver, United States
- support@bluu.com
- bluu.com
2.3
Poor
152 reviews
Hasn’t replied to negative reviews
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east to use & looks great
Great product, looking forward to loading it up with plants. Looks great in my backyard
June 23, 2022
Great Customer Service order 2185
I ordered a Sequoia Pro Cantilever Umbrella Square 1 Tier along with the suggested base weights.
This umbrella was easy to set up and took about 30 minutes using supplied directions. However, after opening it the first time a small tear was discovered. I then contacted Bluu customer service and began a text dialogue with rep Norman.
Norman quickly understood the problem and after seeing the pictures of the rip I sent him. He was extremely sympathetic and apologetic for this trouble and we came to a solution. I must say that the customer service team at Bluu went out of their way to resolve my issue. As good businesses want to do they obviously want me to purchase additional Bluu products and with customer service like this they have accomplished their goal. Next time I am looking to buy I will go to Bluu.
June 22, 2022
Unprompted review
Order #2111
I received my chair as described , Noman from customer service was helpful with some questions . The chaise lounge will last for a long time due to the material it is constructed if . Thanks again Bluu
June 19, 2022
Unprompted review
Good customer service
I forgot to type in the discount code yesterday when ordering online, so I emailed Bluu and they immediately refunded me the difference. Very quick and honest. I haven't received my order yet and hope to add to this review when it arrives.
June 15, 2022
Unprompted review
Order # 2258
Order # 2258
I ordered two of the 9 ft faux wood beige umbrellas. The color wasn’t as light as I was hoping for but reason for 5 stars is because Norman from customer service was extremely helpful and professional, and helped me out right away. The fabric is beautiful and the faux wood grain pole looks very high quality. I wish they had more fabric color choices!
June 14, 2022
Unprompted review
Wonderful experience with customer service
Overall we had a very positive experience with Bluu. Although the original umbrella we received had some issues, the customer service team was on top of it immediately. We were shipped a new umbrella within a few days and now are enjoying our new pool with some great shade!!
June 10, 2022
Unprompted review
Great Umbrella
The "Pro Market Umbrella 3 Tiers" is beautifully designed, and made for windy areas like our patio. I got the navy which is a rich dark colour - and love it. We've entertained and enjoyed countless hours on the scorching southern side of the house. That would otherwise be impossible in the summer. It even comes with a nice cover for storing during our too long MI winters. There was an issue with the shipment/tracking number but Noman apologized, and made it right. Great purchase.
May 30, 2022
This is a Good shopping experience
This is a Good shopping experience! Bluu's umbrella is very nice.
March 16, 2022
Unprompted review
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