Bluwayautotransport Reviews 21

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Misleading brokerage company, take your money somewhere else, ive received at least 10 calls asking for more money to transport my vehicle than initially agreed on. Do not use the brokers. My mistake... See more

Rated 5 out of 5 stars

Dealt with Myra Jones on a corvette from Reno to Texas. excellent communication. Great pricing. Smooth delivery!!!!

Rated 5 out of 5 stars

Working with Blue way auto transport was straightforward. The team was responsive and booking quick. The vehicle was delivered safely and the overall experience was positive.

Company replied

Rated 1 out of 5 stars

Horrible service! Day that the car was supposed to be picked up there was an issue with the driver and she then told me it could be picked up the next day at a $600 increase. I told them that I woul... See more


Contact info

3.4

Average

TrustScore 3.5 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 12% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Misleading brokerage company

Misleading brokerage company, take your money somewhere else, ive received at least 10 calls asking for more money to transport my vehicle than initially agreed on. Do not use the brokers. My mistake was to pay a deposit, as of today this deposit has not been returned.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Responsive

Responsive, punctual, car transported safely, arrived in good condition.

April 9, 2026
Unprompted review
Bluwayautotransport logo

Reply from Bluwayautotransport

Thank you for your feedback! We're glad to hear everything went smoothly and that your vehicle arrived safely and in great condition. We appreciate you choosing Bluway Auto Transport and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Very good service

Very good service . I experienced on time pickup and delivery.

April 4, 2026
Unprompted review
Bluwayautotransport logo

Reply from Bluwayautotransport

Thank you for your feedback! We're glad to hear everything went smoothly and that your vehicle arrived safely and in great condition. We appreciate you choosing Bluway Auto Transport and look forward to assisting you again in the future!

Rated 1 out of 5 stars

Horrible service

Horrible service! Day that the car was supposed to be picked up there was an issue with the driver and she then told me it could be picked up the next day at a $600 increase. I told them that I wouldn’t do that and they “couldn’t” finds any option at my quoted price.
I asked for my money back and was told to give them more time after giving them already the whole afternoon. I gave them more time and when I called the supervisor “was on break”. I said I’d be giving a bad review and she suddenly was back.
Don’t trust them !

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Good company to work with

Good company to work with ! . I had a good experience working with Vanessa Brown , I do recommend this company !

April 6, 2026
Unprompted review
Bluwayautotransport logo

Reply from Bluwayautotransport

Thank you for your kind words! We're glad you had a great experience working with Bluway Auto Transport and especially with Vanessa Brown. We truly appreciate your recommendation and look forward to assisting you again in the future!

Rated 1 out of 5 stars

Do not trust this company to maintain a schedule or price as quoted.

I was on the initial pick up end of a transport. It began with a promised date and time, driver couldnt arrive until a day later than scheduled. Called and tried to have me deliver the vehicle to a different location to better suit his needs. This company had the address (on a very narrow busy canyon road) for pickup for two weeks and did not research the area to accomodate their transport vehicle. Ultimately the driver had to load the scheduled vehicle about 1/4 mile from the address and then had to proceed another 3-5 miles along the road to turn his rig around. I would not recommend this company as I know they also charged the requestor double the original quote after given a deposit. Scammers in my opinion.
Blueway thinks I have the wrong company for this review because i was not the person that hired them. I was on the pickup end for delivery to the person that hired them. Whilst i stayed in contact with that person throughout the picking up, loading and delivery it was unbelievable that there were so many red flags. And unfortunately there was damage to the vehicle that Blueway says they were not responsible because it was a "plastic" part. So all in all I maintain my negative review and highly suggest not using this company.

March 29, 2026
Unprompted review
Bluwayautotransport logo

Reply from Bluwayautotransport

We take concerns like this very seriously, but we were unable to find any record of a shipment under this name in our system, so this may be posted for the wrong company.
That said, we want to address the points mentioned. In auto transport, certain locations—especially narrow or restricted-access roads—can be unsafe or inaccessible for large carriers. In those situations, it’s standard practice for drivers to request a nearby safe meeting point to properly load or unload the vehicle.
We also want to be clear that Bluway Auto Transport does not change pricing after a deposit without prior communication and customer approval. Transparency and fairness are core to how we operate.
If this review is related to an actual booking with us, please reach out directly with your order details so we can investigate and resolve the matter properly.

Rated 1 out of 5 stars

If I could give zero

If I could give zero, I would give zero. I was contacted to remove this negative review and they would give me a refund. They stated they would process my refund today. However, that has not happened and I don’t believe it will.Only then will they consider giving me my refund if I remove this review if I take my review down. I will not remove this review I until I get my refund if I ever get it. FYI, heads up if you are speaking to a Vanessa Brown or a Myra Jones from this company, they are scammers. Again, this may not even be their name. Read my previous review. Do not use Bluway auto transport

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Trustworthy company to get your vehicle delivered

Bluway Auto Transport delivers a highly professional and reliable vehicle shipping experience that stands out in today's competitive market. From the initial booking to final delivery, the entire process is smooth, transparent, and customer-focused.
Clear communication and responsive support This level of responsiveness helps build trust, especially for first-time users of car shipping services.
Another highlight is their on-time delivery and careful handling of vehicles. Many users report that their cars arrive safely and within the promised timeframe, which is a crucial factor when choosing an auto transport company.
In terms of pricing, Bluway Auto Transport offers fair and competitive rates, giving customers good value without compromising service quality. The combination of affordability and professionalism makes it a strong option for both short and long-distance transport needs. Keep in mind these is a broker company and are working to find a driver for you. I would definitely use them again reliable and professional and trustworthy .

March 26, 2026
Unprompted review
Bluwayautotransport logo

Reply from Bluwayautotransport

Thank you for such a detailed and thoughtful review! We truly appreciate you taking the time to share your experience.
We're glad to hear that everything from booking to delivery met your expectations and that our communication, transparency, and support made the process smooth and stress-free. Building trust, especially with first-time shippers, is something we take seriously.
You’re absolutely right that, as brokers, our role is to connect customers with reliable carriers, and we work hard to ensure every shipment is handled professionally and delivered safely and on time.
We also appreciate your comments on our pricing and value. we aim to stay competitive without compromising on service quality.
Thank you again for choosing Bluway Auto Transport. We look forward to working with you again in the future!

Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would. Told me a guaranteed price over text and then the day it’s suppose to come they doubled the price. Make sure to read the fine print and expect double the cost of what they “quoted” you

March 30, 2026
Unprompted review
Rated 1 out of 5 stars

Beware of using this company

Beware of using this company. After gaurenteing me a price of 700 and promising me it will not increase. After securing my deposit the next day the price suddenly goes up to 1400 and they blame it on the driver. Which is probably true but they should have never gave me a set price and gaurenteed it to me. All I got was a bunch of excuses. Do not use this company.

Update: now the driver who was supposedly asking for more money can’t make it on scheduled pick up time. So now had to find another driver when this one was supposed to be the only one available. Now another day of hoping my truck gets delivered soon

Well it’s April 3rd, the day I was supposed to get my truck. Got a call from the driver and said he would be there in 9 minutes. Never showed up turns out he was talking to the wrong person. This has been a horrible experience. Paying top dollar to be jerked around.

I was contacted by Chris and he was extremely rude saying I should take the reviews down. I told him the only way I would is if he paid the difference in the price I was promised and the final price. That a fair ask. Said I shouldn’t have used the services. But they took my deposit and would not refund it so I didn’t have a choice. Chris and Myra keep blaming me for all this when it was them that was dishonest.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Smooth experience with bluway auto…

Smooth experience with bluway auto transport.My vehicle arrived safely and on schedule.

March 13, 2026
Unprompted review
Bluwayautotransport logo

Reply from Bluwayautotransport

Thank you for your great feedback! We're glad to hear you had a smooth experience with Bluway Auto Transport and that your vehicle arrived safely and on time. We truly appreciate your trust and look forward to helping you again in the future.

Rated 5 out of 5 stars

Bluway auto transport made the whole…

Bluway auto transport made the whole process easy. Good communication and safe delivery. Very satisfied

March 14, 2026
Unprompted review
Bluwayautotransport logo

Reply from Bluwayautotransport

We truly appreciate you choosing Bluway Auto Transport and look forward to assisting you again! Thank you for your great feedback!

Rated 5 out of 5 stars

Working with Blue way auto transport…

Working with Blue way auto transport was straightforward. The team was responsive and booking quick. The vehicle was delivered safely and the overall experience was positive.

March 15, 2026
Unprompted review
Bluwayautotransport logo

Reply from Bluwayautotransport

Thank you for your thoughtful review! It's great to know your vehicle was delivered safely and that you had a positive experience overall. We truly appreciate you choosing Bluway Auto Transport and look forward to working with you again!

Rated 5 out of 5 stars

This was my first time shipping a car…

This was my first time shipping a car and Bluway Auto Transport made it easy.

March 13, 2026
Unprompted review
Bluwayautotransport logo

Reply from Bluwayautotransport

Thank you for trusting Bluway Auto Transport with your first car shipment! We’re glad we could make the process easy and stress-free for you. We appreciate your support and look forward to helping you again in the future!

Rated 5 out of 5 stars

Very satisfied with bluway auto…

Very satisfied with bluway auto transport . Fair price, quick pickup and safe delivery

March 12, 2026
Unprompted review
Bluwayautotransport logo

Reply from Bluwayautotransport

Thank you for your feedback! We're glad to hear you were satisfied with the fair pricing, quick pickup, and safe delivery. We truly appreciate you choosing Bluway Auto Transport and look forward to serving you again!

Rated 5 out of 5 stars

Bluway auto transport did a great job…

Bluway auto transport did a great job moving my vehicle.good communication and on time delivery •I would use them again

March 12, 2026
Unprompted review
Bluwayautotransport logo

Reply from Bluwayautotransport

Thank you for your kind words! We're glad to hear you had a great experience with clear communication and on-time delivery. We truly appreciate your trust in Bluway Auto Transport and look forward to working with you again!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look