BMS Direct Reviews 

25
•
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

LIES, Never get back to you, couldnt even do the job i ask them to do, poor poor poor service, women on reception was so rude, no people skills at all and didnt have a clue what was going on, my car... See more

Rated 5 out of 5 stars

I've used BMS quite a few times now for various servicing and parts supply/fit jobs and they always do a fantastic job with excellent customer service. They've never yet not had the part in stock and... See more

Rated 5 out of 5 stars

Very plzed with they sorted my 2013 countryman.. new fuse box was corroded n replace .. few wks later car was back in for seats out n carpet to sort out leak .. fingers crossed it all sorted n now m... See more

Rated 5 out of 5 stars

we had so much help and support for our dead R57 footwell module, not only in fast fix to the module itself, but the follow on support when we had issues with refitting and testing, so thank you gu... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

BMS Direct Ltd. is a family run firm specialising in new and used BMW MINI parts and spares. We also offer a superb fitting and repair service.


Contact info

3.8

Great

TrustScore 4 out of 5

25 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.8

All reviews

(25)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service! Highly recommended!

Brilliant service! I took a Mini Countryman in to get some repairs do after another vehicle scraped down the side of it and the guys at BMS turned it round in about a week. What was really quite substantial panel damage was gone without any sign of the repair. All at a very fair price! Highly recommended!

June 21, 2017
Unprompted review
BMS Direct logo

Reply from BMS Direct

Thank you James for the great feedback. We appreciate your time. We always do our best and ensure a fair service for our customers. We're happy you're happy. Any problems with your Mini Countryman, give us a shout! Have a safe ride and keep on doing what you do best.

Rated 5 out of 5 stars

Exceptional service from the people …

Exceptional service from the people here. I took my mini in with bad damage to the passenger door and rear quarter panel from a crash and in a week these guys made her look brand new! Im very attached to my car and was desperate to have her fixed and not written off and these guys worked their magic and i couldnt be happier! Highly recommend, thank you so much! Im over joyed with the work, service and skills you all have!

June 15, 2017
Unprompted review
BMS Direct logo

Reply from BMS Direct

Our pleasure Taylor, anytime to lend a hand. We appreciate your feedback. Now you can carry on enjoying your pride and joy! All the best.

Rated 5 out of 5 stars

Airbag delete on Cooper S

The guys at BMS were great - really helpful and very knowledgable. They sorted me out with a couple of seat plugs and we fashioned a Maplins resistor into the plugs to do a side airbag delete for my Sparco Works seats. I used them 3 years ago too to do my dual mass flywheel & clutch and again they were great. Thanks Dan, Ray & mum for the tea.

Mike

May 17, 2017
Unprompted review
BMS Direct logo

Reply from BMS Direct

Always a pleasure to help Mike. All the best

Rated 5 out of 5 stars

Ray Davis @bms direct

Ray Davis @bms direct, outstanding customer service, extremely helpful, knowledgeable, and understanding of woman jargon, speedy delivery on parts, best service I've received from anywhere!!!! I will be a customer for life!

May 10, 2017
Unprompted review
BMS Direct logo

Reply from BMS Direct

The world of cars can be complicated, we simplify the terms so you can have a pleasant stress free experience. Thank you, Sarah for the great feedback. We will ensure we do our best so you can stay a customer for life!

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