bmwnavigation.co.uk Reviews 136

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

I have paid online, got email for the order and got charged as well but there is "NO" FSC code. I have tried all the ways to reach out to them (chat, ticket, email) but no response at all which proves... See more

Rated 1 out of 5 stars

Ordered an FSC code from them for updating my maps and never received it. Waiting over a week now and no code. Their telephone number doesn't work and I've attempted to contact them via Skype, Email a... See more

Rated 1 out of 5 stars

I have bought an update and am waiting for the 2017-2 update but it has not been sent after more than 2 months despite repeated emails and attempts to use their online support. It now seems impossibl... See more

Rated 1 out of 5 stars

Ordered my Navigation disk online been 5 weeks, Still no disks tried to reach them through help desk - go a email tell me to be patient waited another week still no disks -asked them to call me... See more


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1.2

Bad

TrustScore 1 out of 5

136 reviews

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Rated 5 out of 5 stars

M3 CIC & M135i SatNav Update

Tony is a superb guy with excellent customer service. Whether it's weekday, weekends or evenings, he replies ASAP. He also helps you with everything until you have the update installed.

I couldn't download the files due to compatibility problems with my MacBook and the files I needed to download but we arranged for USB sticks and they worked perfect.

I will continue being a customer for all my future updates!

September 29, 2015
Unprompted review
Rated 5 out of 5 stars

Good job.

Excellent service. He is very helpful and quick response all time.

Thank you Tony.

September 11, 2015
Unprompted review
Rated 5 out of 5 stars

Trustworthy

Ordered USB was here next day, it didn't work, which was down to my car not the USB, DVD sent out and worked perfectly.

Answered every single one of my emails, would have no problem recommending.

September 6, 2015
Unprompted review
Rated 5 out of 5 stars

No problems

Tony was a great help before, during and after sale to identify correct update for my car and troubleshoot installation. Have already recommended to a friend and will do again.

Excellent communications and availability to assist first-time customer.

September 2, 2015
Unprompted review
Rated 5 out of 5 stars

Very Good Service

The item was sent out immediately and works perfectly. An easy DIY update for a fraction of the cost a dealer would have charged to upgrade my sat nav.
Thanks.

August 30, 2015
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Thank you for your outstanding service. I have no hesitations in ordering from you again and recommending you to anyone who'll listen.

August 30, 2015
Unprompted review
Rated 5 out of 5 stars

Very good service

Navigation all up to date with minimal effort and at a reasonable cost. USB delivered on time and the code worked! I didn't need to apprehensive after all.

August 28, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent

Tony is running a great shop. Very fast service and email answer .
The bmw navi works perfect.
Only one word THANKS.

August 28, 2015
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

Thanks to Tony I now have 2015 Premium up and running. Being a bit simple(!) I did not quite follow all the instructions and had problems with the downloads but Tony showed immense patience in getting me sorted (including calling to chat things through) and now all is good.

Thanks again Tony.

Roger

August 26, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

Just bought the latest map update for my navigation system and worked just smooth and perfect! Thanks so much to Tony!

August 25, 2015
Unprompted review

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