BMWPartsDeal.com Reviews 

152
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers had a great experience with this company. Many customers consistently found the pricing to be competitive and fair, often noting significant savings compared to other sources. People frequently praised the fast and efficient delivery service, with many orders arriving quickly and on time. Reviewers also appreciated the ease of finding the correct parts, with many mentioning that the items fit perfectly as expected. However, some customers also noted issues with product accuracy, receiving items that were incorrect, incomplete, or did not match descriptions regarding color or specifications. Some people were dissatisfied with aspects of the ordering process, including delays in shipping, unfulfilled orders, or difficulties with returns and communication regarding order status. A few other people also felt that the website sometimes provided misleading information about shipping times or product details.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many expressing satisfaction with... See more

Delivery service

People report positive experiences with delivery service, often highlighting fast shipping and quick delivery... See more

Order

Consumers find order to be ambiguous, with some reporting an easy and fast ordering process, clear websites,... See more

Price

Customers had positive experiences with price, with many reviewers finding competitive and fair prices for... See more

Website

Users describe ambiguous interactions with the website, with some reviewers finding it clear and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased this oil pressure sensor switch for my 2014 X5 after purchasing what I was led to believe was the compatible part at a 'Geek' parts site prior. That part wasn't compatible and their return... See more

Company replied

Rated 5 out of 5 stars

Goods as advertized .Waiting for the delivery not too long.The prices are competitive.One negative thing is that they forgot to mention the customs duties to be paid, which are very high for people li... See more

Company replied


Company details

  1. Auto Parts Store

Written by the company

Are you tired of searching for reliable and affordable BMW parts for your vehicle? Look no further! BMWPartsDeal.com is the ultimate online destination for genuine OEM BMW parts and accessories at unbeatable prices. With over a decade of experience in the industry, we pride ourselves on delivering world-class products and services to our valued customers.

Written by the company


Contact info

3.8

Great

TrustScore 4 out of 5

152 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(152)

65 reviews in the last 12 months

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Rated 2 out of 5 stars

The BMW OEM windshield wipers I ordered…

The BMW OEM windshield wipers I ordered were shipped in a box too small for their length and arrived sticking out through a hole on the end. The risk of damage to this or any part is unacceptable. I don't think I need to say more.

December 31, 2025
BMWPartsDeal.com logo

Reply from BMWPartsDeal.com

Thank you for your feedback. We understand that receiving an item in anything less than expected condition can be frustrating.
We have documented your feedback and will be forwarding this packaging concern to prevent similar issues in the future. If the condition of the packaging affected the part, please let us know and we will be happy to assist you further. Your feedback is essential for improving our services.

Rated 3 out of 5 stars

Very good app this

Very good app this

December 17, 2025
Unprompted review
BMWPartsDeal.com logo

Reply from BMWPartsDeal.com

Thank you for taking the time to share your feedback. We’re very pleased to know that your experience with us was a positive one. We did notice that the star rating may not fully reflect the kind comments in your review.
If this was unintentional, you are welcome to adjust it at your convenience. Regardless, we truly appreciate your thoughtful words and your support.

Rated 1 out of 5 stars

HORRIBLE

HORRIBLE, FOR ONE THEY ORDERED THE WRONG PART, ITS BEEN SEVERAL WEEKS ALREADY, THEY SEND ME IN CIRCLES TO GET NO WHERE, COMPLETE NO WERE, I WILL ORDER FROM THEM AGAIN

September 29, 2025
BMWPartsDeal.com logo

Reply from BMWPartsDeal.com

We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.

Rated 1 out of 5 stars

My order CB60262693

My order CB60262693
And you canceled my order!

p.s i made a new order by myself.

and don't make a replacement for my item for new one. Don't contact with my before canceling. WHY?!
Just last 1 business day. A lazy and non-professional team.

November 18, 2025
Unprompted review
BMWPartsDeal.com logo

Reply from BMWPartsDeal.com

We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.

Rated 1 out of 5 stars

Poor Integrity/RMA process

My Order was placed early Oct using their site for PN ID. Provided documentation Packing list is the correct PN, packaging is the correct PN but actual part inside is the wrong PN and was the wrong part. Their RMA system is online and does not allow 2 way discussion. Every call to them - when I reach a live person ends with me being placed on hold and then the call hangs up followed by emails to use their RMA system which have led to the part identified as non refundable though the error is 100% on their part. Meanwhile I am out >$400 and my car sits disassembled. Next step is BBB filing

October 2, 2025
Unprompted review
Rated 2 out of 5 stars

When I committed to this purchase

When I committed to this purchase, I assured that the color of this item would match my car and it does not exactly match its was upsetting but good quality.

September 1, 2025
BMWPartsDeal.com logo

Reply from BMWPartsDeal.com

Thank you for sharing your experience, and we are truly sorry to hear about the challenges you faced.
We understand how important it is and your feedback is invaluable and will help us improve and better serve our customers in the future.

Rated 1 out of 5 stars

Extremely Disappointed with This Company

I did not have a positive experience ordering from this merchant. The customer service was disappointing and did not meet my expectations. I will not be making any future purchases from this company. If it were possible, I would give a zero-star rating.

June 11, 2025
Unprompted review
BMWPartsDeal.com logo

Reply from BMWPartsDeal.com

We sincerely apologize for the inconvenience you have experienced. Please email us at support@bmwpartsdeal.com with [TRUSTPILOT Complaint] in the subject line and include your order number if applicable to ensure your issue is directed to management for review.

Your feedback is essential for improving our services. Thank you for bringing this to our attention.

Rated 1 out of 5 stars

Wrong Emblem Delivered

I ordered the emblem "S Drive" for my 2013 BMW Z4 but received the wrong emblem which I didn't need...

September 29, 2025
BMWPartsDeal.com logo

Reply from BMWPartsDeal.com

Thank you for sharing your experience, and we are truly sorry to hear about the challenges you faced.
We understand how important it is and your feedback is invaluable and will help us improve and better serve our customers in the future.

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