I had a few problems in the beginning of using b9 but the were resolved quick an now I use it all the time I like b9 app.
Company replied
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Take your paycheck under control. Open B9 Account and move your salary to get approved for a B9 Advance℠ in minutes. No credit check. No late fees.
777 Brickell Avenue, Suite 500, 33131, Miami, United States
Replied to 34% of negative reviews
Typically replies within 2 weeks
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B9’s business model feels extremely deceptive and predatory toward people who are already struggling financially.
The app markets itself as a way to get a small financial advance, but what they don’t make clear is that they push users to switch their direct deposit and banking activity to their platform just to receive a tiny advance — sometimes as little as $20. That alone should raise serious questions about their intentions.
What’s worse is what happens when you want to leave and move your money somewhere else. Instead of making it easy to access your own funds, B9 effectively punishes users. Your only options are to wait for an ACH transfer that can take several days, or pay roughly a 3% fee just to instantly transfer your own money back to your debit card.
So let’s be clear: they lure people in with a tiny advance, then make it difficult or expensive to get your own money back out. That kind of structure looks a lot less like financial help and a lot more like trapping users inside their system.
For a company dealing with people’s paychecks and bank deposits, this kind of behavior is unacceptable. Financial platforms should operate with transparency and fairness, not tactics that appear designed to take advantage of people during difficult financial moments.
Consumers should be extremely cautious before moving their direct deposit or trusting B9 with their money. ****FYI**** Look at all their 5☆ reviewers they are all 1st time reviewers!

Reply from B9
I love using the app really convenient and easy to use and navigate
This game is scam I deposited 5k but it didn't come to my account and they are bullying me they didn't give me the amount back this is totally scam

Reply from B9
Amazing service love everything about their many features

Reply from B9
Between the high membership fees and the God awful 17.50 per transfer with a max of 500 per transfer they are the worst. They block purchases randomly. 0/10 recommend
Love getting my pay check faster and the cash advances comes in handy! 5stars

Reply from B9
The customer service is great ! Always prompt and ready to help .
It's an all around awesome company
Good bank great easy advance 👌🏾 very helpful and early payment
I do like the fact that you guys help with credit That's probably the best thing about this app and the loaning especially with a guy like me lol
Worst customer service, can’t even talk to anyone . They supposedly sent out my card 3 times but never got it and then asked me to activate the card before I order a new one? What? I didn’t want to activate a card I never got do someone can use. Horrible customer service DO NOT DO IT
I love the app it’s gives me good money and helps me a lot
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