Support Board Reviews 69

Chat plugin has potential to the great one, but attitude that it's author has towards clients is horrible. Horibble customer service which is aimed to charge you for troubleshooting... even though author can't find the issue it's still my fault ))

Before buying the support board plugin, I asked technical support if I could use this plugin on one site or several of my sites. The support team replied that if all my sites are under the same brand, then I can use this plugin on all my sites. I installed the plugin myself and configured it myself and it took some time and I wanted to connect this plugin to the second site, but I was told that I could not use the same plugin on different sites with the same brand! This is simply absurd! I say, what about the agreements that were made earlier? To which I was told that I just need to buy a second license. So don't believe what the support board is writing to you, all conditions can change in 1 hour. Constantly, instead of normal help, they are forced to buy a developer for $ 100 for 1 hour

Their support team is rude and their "help" is nonexistent. My company bought this tool and we haven't been able to set it up. They are unresponsive via email, they are rude on their chat, and they told me in order to get support, I needed to pay $70 for a half an hour meeting. This is ridiculous.

The Best Standalone & WooCommerce support Payment Gateway for Fiat & Multiple Crypto Currencies. Such convenience and flexibility of usage with highly secure and professional touch; hats off. One needs to use it, to believe it.

This is a great product. Well designed and useful.

This product is very good, recommend

Great Plugin for Wordpress, especially impressed with the AI function

Im changing the review because the seller refuse to make a refund...

I am unhappy with this tool; I just want a refund. We won't be using this tool.

It would have been so easy to resolve with the seller by just canceling and refunding the amount. Yet, he keeps insisting that the tool is perfect... and it's NOT! Issues arise all the time, and they're not problems we can just overlook, because sometimes they occur and sometimes they don't.

We had a few challenges with integrating our Gsuite account. We had several calls with Google and our hosting company, and they checked it very deeply. They all said the issue is related to the plugin. However, the developer claimed the opposite and refused to help without payment. This is very disappointing. We spent more than 30 hours, and we decided to stop the integration.

We have made this decision not only because of the support but also because we had some issues with RTL in the plugin.

I recently had the opportunity to explore and evaluate the Support Board PHP script, and I must say that I am thoroughly impressed with its features, functionality, and overall performance. This review aims to highlight the key aspects that make Support Board stand out from the competition.

User-Friendly Interface:
One of the standout features of Support Board is its intuitive and user-friendly interface. The script provides a seamless and hassle-free experience for both administrators and end-users. With its sleek design and well-organized layout, navigating through the support system is a breeze.

Real-Time Messaging:
Support Board excels in providing real-time messaging capabilities, allowing for instant and efficient communication between users and support agents. The script's live chat functionality ensures that users can receive prompt assistance and support, enhancing the overall user experience.

Ticketing System:
The inclusion of a robust ticketing system within Support Board is a notable advantage. Users can easily submit tickets, track their progress, and receive updates on their inquiries. The ticketing system streamlines the support process, ensuring that all queries are addressed in a timely manner.

Customization Options:
Support Board offers a wide range of customization options, allowing administrators to tailor the script to fit their specific needs. From branding elements to color schemes and language settings, the flexibility provided ensures that the support system aligns perfectly with the organization's branding and requirements.

Multi-Channel Support:
Another noteworthy aspect of Support Board is its ability to handle multiple support channels. Whether it's through the website, mobile app, or social media platforms, the script seamlessly integrates with various communication channels, ensuring that users can reach out for assistance through their preferred medium.

Security and Reliability:
Support Board prioritizes the security and reliability of the support system. The script incorporates robust security measures to protect user data and ensures that the platform operates smoothly, without any downtime or technical glitches.

Overall, Support Board PHP script is an exceptional solution for organizations seeking a reliable and feature-rich support system. Its user-friendly interface, real-time messaging capabilities, ticketing system, customization options, multi-channel support, and focus on security make it a top choice for businesses of all sizes.

I highly recommend Support Board to anyone looking to enhance their customer support services and streamline their communication processes.

Thanks for making this amazing product , brilliant. Support is good

Excellent in code quality, Great Customer Support!

I am SOOO Happy I came across Support Board (board.support) as I was spending over $100 USD per month for a other solution, that will pay for itself in 1 months time. Plus I get to control all aspects that I wish.

Amazing and quick support thank you so much

This is one of the best WordPress Plugin we have ever used! Thanks for this great live chat Plugin.

I bought an app from Support Board, but it turned out I need to buy another product to make it work, then I decided not to use that app. I realized I could not use it within an hour after I bought it. I asked for a refund, but they said that I can't get a refund. I mean I never use this app, So how is that possible? I never get anything from Gumroad and Support Board again!

I followed this amazing Supportboard since 2 Years
And After using it in our Pipeline really it changes the way our support team works
Thanks for the Support board team

I would dare to say that it is one of the best codes that I have ever bought for my website. that's all you need for a chat. You can customize it by web section, see the user's position, automate, etc. You have practically for life what you pay per month on other platforms.

I'd like to recommend everybody to use this Plugin. Customer Support is very good and I'm totally satisfied with the way of their dealing.

We only have positive experiences with Support Board. Its absolutely professional and solid. Further it's full of features and you get everything for a great price! The service is awesome and the best and quickest support so far. We exchanged a lot of emails and got most answers in under 10 minutes, some after 1,2 minutes. It's crazy. We really love our new chat system.