Hassle free purchase of board game that was out of stock everywhere else. Well packaged and sent really quickly. Website was easy to navigate and communication sent at each step. Lovely handwritten no... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I loved the handwritten card that came with my order — I miss the days when we had more human interaction and businesses like this one make me feel like we’re bringing it back! Love the game — Rebirth... See more
Very pleased with my purchase. I made an error placing my order which was rectified quickly. Hand written note was a nice touch too, will definitely be using Boardgamist again.
Couldn't reccomend Boardgamist enough, amazing advice on what games to pick for me and my wife based on the brief I provided and super easy website to navigate to make the purchase. Games arrived quic... See more
Company details
Written by the company
Boardgamist is an independent UK board game shop with one purpose: helping you find the right game for the right moment with the right people. Boardgamist offers a carefully curated collection of games worth bringing to the table. Whether you’re planning a relaxed evening for two, a chaotic party, a family game night or a serious strategy session, you’ll find honest guidance based on who you’re playing with, how much time you have and how you want the experience to feel. Boardgamist is founded and run by Dan, who personally chooses the games, creates the recommendations, answers customer questions and packs every order. It’s a genuinely founder-led business, so you’ll always receive support from someone who knows the products and cares whether you end up with a game you’ll actually enjoy. Through straightforward product descriptions, practical guides, game recommendations and entertaining content, Boardgamist makes modern board gaming easier to explore. The aim isn’t just to sell more games. It’s to help people waste less money on the wrong ones, spend less time staring at screens and enjoy more memorable moments around the table. Every order supports a growing independent business built around honest recommendations, careful curation, personal service and a belief that everyone should play more.
Contact info
United Kingdom
- customerhappiness@boardgamist.com
- boardgamist.com
4.9
Excellent
478 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent delivery service bought as…
Excellent delivery service bought as present so can't comment on game but service and packaging was good
August 13, 2026
Brilliant service
Brilliant service, quick delivery & lovely handwritten card with the order. Would highly recommend
August 17, 2026
Took my money for a pre order for one…
Took my money for a pre order for one piece op-17 in June waited all the way to release date for the to be sent a refund absolute p take if I knew this was going to happen i would have shopped else were. Be careful pre ordering
Re edit . : I had no email regarding a cancellation. Not happy
August 21, 2026
Unprompted review
Reply from Boardgamist
I’m really sorry this happened and completely understand the disappointment, particularly with such a highly anticipated release.
When I opened preorders for OP-17, I had been given a small allocation of stock by my supplier.
Unfortunately, I was later told this was no longer available and my allocation was ultimately cancelled. As soon as I knew I wouldn’t receive the stock, I immediately fully refunded all affected customers and emailed to explain and apologise.
I run Boardgamist myself and would never knowingly take preorders for stock I didn’t expect to receive.
I also reached out to you personally to explain all of the above.
I’m genuinely sorry this left you with a poor impression of my business.
Dan
Boardgamist
Would definitely order again
Fast and personalized shipping, with cardgame delievered in pristine condition. No complaints at all.
August 5, 2026
Overall amazing
Great UI, I love the personal touch with deliveries, packaged well and reasonably priced board games. Great company
August 5, 2026
Great games, great prices, great delivery
Great selection of games and good prices. Fast delivery, and the hand written note was the cherry on top. Highly recommend!
July 27, 2026
Fantastic interaction over message…
Fantastic interaction over message about games prior to purchasing
Games were packaged really well, no damage and would order again.
The personal note was a nice touch
July 26, 2026
Repeat customer happy again
Great service, always is, Fast delivery! As always lovely personalisation - one of the many reasons I keep returning!
July 14, 2026
10/10 No Notes
Service is always amazing and so personal. Cannot recommend highly enough
July 15, 2026
This has quickly become my goto board…
This has quickly become my goto board game retailer, a great selection of games, speedy, professional service and Dan never forgets to add a personal touch!
June 12, 2026
Excellent service
Excellent service, fast delivery with a little personal note alongside the games. Really happy with them.
June 11, 2026
Well packaged and hassle free experience
Hassle free purchase of board game that was out of stock everywhere else. Well packaged and sent really quickly. Website was easy to navigate and communication sent at each step. Lovely handwritten note inside box as well giving a slight insight into the game which was a nice personal touch. Would 100% look at this store going forward for future purchases.
June 9, 2026
Unprompted review
Incredible business
Incredible business, run by lovely, passionate, and knowlegeable people.
Quick delivery, carefully packaged, with lots of personal touch and character.
Great price, and great customer service!
May 18, 2026
Will be back for more!
Quick delivery! My package had been packed with care, each item wrapped in tissue paper and a personalised note from the owner 😊 I’ll definitely be buying more games in the future!
May 9, 2026
Delivered earlier than I had originally…
Delivered earlier than I had originally hoped. Well packaged.
May 2, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.