Boatman Carpet One Floor & Home Reviews 

8
TrustScore 4 out of 5

4.2

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Company details

  1. Home & Garden

Information provided by various external sources

Boatman Carpet One Floor & Home is the source for all of your flooring needs. We’ve proudly served the larger Houston area with high quality floor coverings and professional installation for more than 80 years— all the while our commitment to our customers and our community has remained the same..


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4.2

Great

TrustScore 4 out of 5

8 reviews

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4.2

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Rated 5 out of 5 stars

Extremely Satisfied with Boatman

Purchased the flooring, but had to reschedule several times because of a door issue. Ken Boatman was always so easy to contact and was so accommodating. Floors were finally able to be installed and they look beautiful; men that laid the flooring were great. Would definitely recommend this company to others.

February 10, 2017
Unprompted review
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Reply from Boatman Carpet One Floor & Home

Hi Myrna, thank you for taking the time to leave a review for us. We are happy to hear that Ken and the rest of the team were able to make this a great experience for you. Thanks for the great review and recommendation!

Rated 5 out of 5 stars

Great job!

I highly recommend Ken and his company.

October 26, 2016
Unprompted review
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Reply from Boatman Carpet One Floor & Home

Thanks so much for your recommendation, Jerry! We appreciate it and hope to work with you again in the future!

Rated 5 out of 5 stars

Highly Recommend

Excellent service, knowledgeable staff, wide variety of carpet to choose from, and fairly priced. I highly recommend using Boatman Carpet One Floor and Home for all of your flooring needs.

October 18, 2016
Unprompted review
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Reply from Boatman Carpet One Floor & Home

Thanks for taking the time to leave us a great review, Jennifer! We really appreciate it! Please let us know if there's ever anything else we can help you out with.

Rated 5 out of 5 stars

Great work & customer service!

Never had any issues with them. They refloored my entire house- upstairs and downstairs. I would recommend to everyone.

September 24, 2016
Unprompted review
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Reply from Boatman Carpet One Floor & Home

We love to hear when customers have a positive experience with us! We look forward to working with you in the future!

Rated 5 out of 5 stars

Great Product, Great Price, Great Service

I recently used Boatman Carpet One to replace the carpet that came in my home when it was new. The salesman (Ken) was able to give me an estimate on short notice and the price was very competitive. The installers were on time and very professional. They helped move the furniture and kept the house clean. The whole process was hassle free and my wife loves the new carpet. Happy Wife...Happy Life!

September 22, 2016
Unprompted review
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Reply from Boatman Carpet One Floor & Home

Hi Jay! Thank you for sharing how pleasant everything was! We pride ourselves on providing excellent customer service and we are glad to hear that we met your expectations.

Rated 5 out of 5 stars

Great Products and Great Customer Service

My family has used Boatman Carpet One for years. They just installed hardwood floors in my living room and they are awesome.

September 22, 2016
Unprompted review
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Reply from Boatman Carpet One Floor & Home

Hi Chad! Thank you for the kind words on your experiences with us! We look forward to working with you in the future!

Rated 2 out of 5 stars

My experience

I asked the company for an estimate to lay the vinyl sheet flooring in my house (Armstrong Cushion Step). The representative from the company came to get the measurement and even though his behavior was professional I just did not feel from the beginning any interest in this particulate job. The estimate we received was very high and I voiced some of my concerns over the phone with the representative. Since it is possible to do a rough estimate of your project using the Armstrong site and the rooms' measurement you sort of know where your price should be and his estimate was 30% higher than the highest estimate from the Armstrong itself. He charged $60 for the bag for the leveling etc. - that's really high. The representative told me that Armstrong is not making his prices which I understand, BUT my experience was that the company is not interested in saving you money eat all. I found another companies with much more reasonable and fair pricing and choose one of them. It really pays to research the project thoroughly so you know what to expect as far as the price.

August 25, 2016
Unprompted review
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Reply from Boatman Carpet One Floor & Home

Hi Draha, Thank you for sharing your experience with us. We always do our best to maintain competitive prices while providing excellent customer service and staff expertise. We do offer a 'low price guarantee to all of our customers. The guarantee states 'Within 30 days of purchase if a customer is able to find a lower price, on the exact same item, we will refund the difference - plus an additional 15%.'

We hope you consider reaching out to us for future projects. Our professional and dedicated staff would love to help you find the perfect product for your lifestyle.

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