Bobbi Beck Reviews 

119
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the stunning visual designs and exceptional overall quality of the wallpaper, noting that the materials are durable and wonderfully transform their living spaces. People also highlight the prompt delivery service, alongside a very supportive team that makes the entire ordering process exceptionally smooth and easy. However, some reviewers were not happy with occasional product flaws, such as unexpected pattern issues or discrepancies regarding the cut and color accuracy. A few customers also mentioned noticing minor blemishes or surface imperfections upon unboxing, which required additional assistance from support agents.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the thick and durable material that... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the wallpaper is thick,... See more

Delivery service

Consumers find delivery service to be positive, highlighting that shipment came quick and products arrived... See more

Order

People report positive experiences with order, highlighting that the entire process from enquiry to delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great website even allowed me to work out how many rolls I would need! Excellent customer service, great delivery and really good packaging. The wallpaper itself is fantastic quality with a wide ran... See more

Rated 5 out of 5 stars

The whole experience from Enquiry, Ordering to Delivery was Easy and Quick. Once the Paper was 'hung' on our lounge wall the look was Fantastic...just WOW !!.

Rated 5 out of 5 stars

Beautiful wallpaper! Was looking for something gothic but classy, found it in one. Unusual colour so was a little difficult to paint match, but found a colour suitable. Nice quality paper and great pr... See more

Rated 5 out of 5 stars

Their wallpaper is fantastic and was promptly delivered. Unusual prints and so much choice, great quality and I love their ethics, everything came in paper, not plastic. I went for Diablo in Purple fo... See more


Company details

  1. Wallpaper Store

Written by the company

We’re a design & print studio with a focus on producing premium wallpapers without damaging the planet. This ethos isn't just important to us, it's at the centre of what we do. We work from a dedicated design and print studio in Cornwall, where our team crafts each collection and packs every roll, by hand. While our products are made in Britain, we enhance the walls of homes and businesses across the world and offset our carbon footprint as a DHL GoGreen partner.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

119 reviews

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4.5

All reviews

(119)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Really happy customer

I appreciated the fact that i was able to select samples with no additional cost as i had a good few murals i couldn't decide from. After viewing the samples i was able to make a decision and the mural was exactly as the image and of high quality. Thankyou

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with Bobbi Beck

Great experience with Bobbi Beck.
We'd spent some time searching for a mural for our bedroom and we're delighted with our choice .
The paper quality and image are superb . Our paper arrived speedily and meticulously wrapped and packaged.

April 28, 2025
Unprompted review
Rated 2 out of 5 stars

Online estimator and colour mis-match issues

I used the online estimator, and I was advised that I would need 2 rolls to complete the area needed; however, when the paper was being hung, we were short due to the pattern. Something that is not clear on the website. Or perhaps they should remove the estimator from wallpapers with patterns on them, as they are redundant. I can see others have also had this exact issue.
This meant we had to order another roll, wait 2 weeks for it to arrive and pay for a tradesman to come back to fit in. It was then noticed that the colour of the additional roll does not match the rest, which I find unacceptable, considering the amount of money this costs.

Overall, the costs spent on this wall were over £700, only for the colour to be mismatched and was only offered £16.50 as a "goodwill gesture". Not acceptable in my opinion. I won't be using this company again.

February 21, 2025
Unprompted review
Bobbi Beck logo

Reply from Bobbi Beck

Hi Roy, I'm sorry you feel that you had a bad experience with us. Our roll estimator helps provide an estimate for how much wallpaper a customer may need. However calculating wallpaper amounts is not a perfect science because it's very difficult to account for obstacles, unusual wall shapes or other variables that can occur at installation stage. By definition, the estimator provides an estimate, not an exact guide.

It's not uncommon for colour discrepancies to occur when ordering in different batches. I've also checked our internal system and see no record of the colour discrepancy being reported to us. If it were then we would have been happy to reproduce all three rolls free of charge as a goodwill gesture. This option is still available. Please contact our team should you wish to proceed with it.

Rated 5 out of 5 stars

What an amazing 1:1 service

What an amazing 1:1 service. We ordered some samples then got a check in email to ask if they had arrived safely and if we had any questions. We placed an order and again got an email to check we had received the order and if we needed any advice on hanging. The paper was amazing quality and cannot fault the personal touch that you don’t get from a larger retailer or supplier. Very personable.

February 22, 2025
Unprompted review
Rated 5 out of 5 stars

Navy Ace Wallpaper

Wallpaper amazing quality, individually wrapped in tissue paper. Made it feel really special.
Delivered on time.
No problems experienced.

December 14, 2024
Unprompted review
Rated 5 out of 5 stars

Great communication and customer service

I am finishing a major renovation that included a powder room. I wanted something interesting in a wallpaper and was pleased to find Bobbi Beck’s “Maxi” pattern. After several back and forth communications, the paper arrived. It really is gorgeous. A show stopper.

There was a problem at the end - the wallpaper hanger did not do a great job of matching the last bits. I sent a photo to Bobbi Beck and was able to order a patch to fix this last bit. It arrived within a few days.

Communication was easy, with quick responses whenever possible, considering the time zone differences. Sadly, I don’t have any more walls that need papering, because there are so many beautiful patterns.

November 25, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic find

I ordered a mural, the customer service was great, fast communication and very helpful.
The quality of the paper is amazing, great to hang, easy to understand the order or pieces.
Looks absolutely amazing, my son loves it and I am now browsing the website for my next purchase. Fantastic find

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

Ordered a Mural

Ordered a Mural. Easy to do and Good quality product, also received really quickly. So far so good! Will edit to do full review once we've put it up over half term.

January 20, 2024
Unprompted review
Rated 5 out of 5 stars

Lovely quality & designs

A really great company to deal with very helpful and delivery quick. We ordered samples first to make sure we got exactly what we were looking for. So pleased to find this company as they were the only manufacturer to have what we wanted. Very good quality paper & lovely to work with.

July 14, 2023
Unprompted review
Rated 5 out of 5 stars

Sustainable and high quality!

I scoured the internet for hours looking for the perfect wallpaper mural for our desert-themed nursery. I needed something specific; not too cartoony, and not too real. I found the perfect paper from Bobbi Beck and was pleasantly surprised that their papers were sustainable and non-toxic. The paper was wonderful quality and install was easy. I had to reach out to customer service to have the image reversed for my room, and they were happy to accommodate, and sent a proof to check that everything looked good. I can’t wait for my next wallpaper project so I can use them again! Highly recommend!

October 2, 2023
Unprompted review
Rated 5 out of 5 stars

Five stars for Bobbi Beck

Five stars for Bobbi Beck. From outstanding customer service (my octopus is named Jason in their honour) to easy to hang and clean to cut paper, I'm absolutely delighted with my octopus mural purchase. Refund of sample cost is a lovely touch.

November 6, 2023
Unprompted review
Rated 5 out of 5 stars

Great overall

We had a great process from start to finish. The team were happy to send mock ups of how our designs would look and communication was great throughout. Really pleased with the finished result and would definitely use again. Thank you

November 28, 2023
Unprompted review
Rated 5 out of 5 stars

Quality and style

The competence and friendliness of staff, as well as the speed! The quality is superb, packaging very good. There simply isn't a down side!

November 4, 2023
Unprompted review
Rated 3 out of 5 stars

Helpful company but the RAL 1 colour in…

Helpful company but the RAL 1 colour in the mural paper did not match the walls. I was not expecting to see the joints in the paper. At first, I thought it was the decorator - apparently not - so it would be helpful if the edges of the paper were undercut, this would give a better butt joint. The walls were plastered in 2015 so not old plastering.

October 6, 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous looking wallpaper

Very prompt service. The quality of the wallpaper was very high, and it looks fabulous on my walls. Eco packaging too. I would definitely use again and recommend

October 26, 2023
Unprompted review

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