Bobbleheadz Reviews 271

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently pleased with the product, often highlighting its incredible likeness, detail, and quality. Many found the bobbleheads to be realistic and a perfect, unique gift that brought immediate joy and surprise to recipients. The staff is frequently praised for being helpful, patient, and professional throughout the ordering process, from initial proofs to final delivery. The service is described as excellent, with many appreciating the thorough communication, quick response times, and the ability to customize orders to their specific needs. Reviewers often mention the smooth process and timely delivery, even during busy seasons. However, some people were dissatisfied with the final product's resemblance to the actual person, or the skin tone not matching expectations after baking. A few also mentioned issues with proofs not accurately reflecting the final product's appearance.

What people talk about most

Product

Customers consistently note positive experiences with product quality and likeness. Many reviewers praise the... See more

Quality

Customers had positive experiences with quality, often praising the exceptional craftsmanship, attention to... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team's efficiency,... See more

Order

Users describe positive interactions with order. Many customers express satisfaction with the ordering... See more

Service

Clients share positive opinions on service, consistently praising the excellent customer service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We purchased this bobblehead as a retirement gift for a dear friend from work. With a few messages back and forth and tweaks here and there, the final product came out just as we had hoped for! Com... See more

Rated 5 out of 5 stars

Highly recommend Bobbleheadz.ca! The experience of ordering was quick, delivery fast (received by our deadline of a week from final production go ahead) and everyone thrilled with the end product.... See more

Rated 5 out of 5 stars

Great experience from time of order until I received the finished product. I ordered during the busy season of Christmas and received my order in the estimated window. Mia was very helpful with confi... See more

Rated 5 out of 5 stars

Customized bobble head exactly to the specified details. The similarities between pictures sent and the bobble head itself are hilarious and realistic. It is a great keep sake gift. The support team... See more


Company details

  1. Art Handcraft
  2. Handicraft

Written by the company

Bobbleheadz is the most influential in the custom bobblehead industry in the world. People make unique personalized bobble head which be applied to gift, souvenir, collection, artwork, wedding decoration, etc. Here you just need to supply us with your photos, a number of excellent and talented artistes and sculptors will turn your photos into a funny, endearing statue, with the head bobbling by outside forces. We aim to make the custom bobblehead with high likeness to our mission is "To Create A Mini You With 100% Likeness". We are so confident because we have versatile, skilled artists and sculptors in CustomBobbles, who can surprisingly sculpt the statues according the photos, definitely turn the photos into a 3-D products in hours.


Contact info

4.8

Excellent

TrustScore 5 out of 5

271 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Very little contact

There is very poor contact with the company. On their website, they say they will get back to emails within eight hours. That is absolutely not true.

I wanted an adjustment to the first proof and I still have not heard. I'm getting Paypal to intervene and cancel my order.

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

I ordered a bobble head from this…

I ordered a bobble head from this company and it was absolutely amazing!
It came in the time they said it would and even kept in contact while it was being made so I could make small little changes as we went.
It looks so much like my husband, the attention to details is really what makes them unique.
I definitely recommend getting more then one of these 😂

February 5, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect service and final product!

Perfect service and final product! An initial design of the photos I sent in was emailed to me so I can verify it before shipping. I requested a small change and they were very receptive and made it right away! The final product arrived on time, wrapped and sealed with a lot of care, and the quality was really great. Even better than the photos online. My partner couldn’t stop laughing!

January 24, 2024
Unprompted review
Rated 5 out of 5 stars

Wow!

Wow! The realistic rendition of my friend on his Bobbleheadz had him and everyone amazed. it came out EXACTLY as I had hoped including details on his hockey jersey.
With quick delivery as promised. An incredible experience working with Amy.
I will be back for more Bobbleheadz in the future.

December 20, 2023
Unprompted review
Rated 4 out of 5 stars

Good likeness, easy process

The Bobblehead likeness was really good, and the proof correction process was quick and accurate. Amy is a fast and strong communicator, and the product has a definite hand-made charm while being made of quality clay. I recommend!

December 28, 2023
Unprompted review
Rated 4 out of 5 stars

Thought it was Canadian-based

First impressions were that this company seemed the best of the bunch; branded itself as Canadian-based, had prices comparable with market competition, and had a promising stock to choose from. After shopping around, I decided to go with them to customize a Christmas gift for my gf. Three days after submitting my payment information by Paypal (don't do CC, you'll see why), I started getting concerned since I had not heard a word from them, i.e., no confirmation email or receipt for payment, and after going back to their website and analyzing the grammar and business English with a fine-tooth comb, realized this company was definitely based in China. I filed a complaint with Paypal requesting my money back, and only after that received a response from the company.

The response was adequate at best, but definitely reassuring after hearing nothing from them prior. Two proof pictures were sent, albeit only one of the custom head itself, the other being of the stock body. I requested a minor change to the hair color, to which I was assured the change would be made prior to sending out the final product.

I just received the product, and it's pretty good; however, the revision to hair color was not made. Shipping time was pretty quick, considering it came from China.

Overall, a fairly good experience, although I feel like the company was a bit misleading in their branding because they certainly made themselves out to be Canadian-based. If you're purchasing a bobblehead from this company, either have a lot of patience to go back-and-forth with the proofs until you're absolutely satisfied with the end result, or be content with what you get regardless of the result.

December 26, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing work

Had 2 bobbleheads made up and they are amazing! Very friendly service and outstanding likeness to the picture. Would highly recommend.

December 12, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent gift!

I received the bobblehead today and am so thrilled! It looks so much like my dad. I showed it to a few people and they guessed right away who it was. Can’t wait to give this to him! The bobbleheadz team showed me a proof and made an adjustment before finalizing and it turned out great. Fast turnaround too!

December 8, 2023
Unprompted review
Rated 5 out of 5 stars

Just awesome

Just awesome. second one I've ordered. Sucha great Christmas gift idea. The team is great to work with, especially if corrections are needed

December 8, 2023
Unprompted review
Rated 5 out of 5 stars

Amy was fantastic

Amy was fantastic! I had a lot of questions and she answered them all quickly and processed my order via email rather than through the website. The bobblehead was done exceptionally well and was received within 10 days of ordering. All of the office staff were very impressed and we can't wait to present it to our boss for Christmas!
Thank you for making this such an enjoyable experience. I highly recommend!

November 24, 2023
Unprompted review
Rated 5 out of 5 stars

SHOCKED by the resemblance! Priceless gift!

A couple years ago my dad mentioned he would love a bobble head of himself in a house coat and laughed it off because, how would we ever find something like that? Well Bobbleheadz made it happen. And I was so pleased to find a Canadian company to support! My siblings and I laughed our heads off in SHOCK at how accurate the head was and we cannot wait to give it to him for Christmas!! Thank you so much!

November 20, 2023
Unprompted review
Rated 5 out of 5 stars

Super stocked, Easy process and happy w/ end results.

Wanted to add a quick review of my experience ordering 10x Bobbleheadz for my Freind group. I was impressed w/ results from response and delivery time but most with end product. I even Asked for a detail added and was accommodated. Super stoked. Highly recommended.

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Retirement Gift

Yesterday, I received the personalized bobblehead that I purchased for my husband's retirement.
I was so pleased in how it turned out and in how similar the bobblehead looked like my husband. My husband was absolutely thrilled and loved his surprise!
Steve in customer service was awesome to deal with and sending me proofs to approve before sending me the bobblehead that I purchased. I even received the bobblehead on the day my husband retired which was even more impressive for I was not expecting it until a week later.
I would highly recommend purchasing from this company and will refer family and friends to purchase from here.
Thanks again for the awesome customer service!!

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

I'd give more than 5 stars if it was possible

I'd give more than 5 stars if it was possible ! . I've received the bobblehead today and it came out exactly as I was expecting and more...the client service was impeccable they listened and answered every single question I asked.. I am so happy with the service and I'll definitively request more bobbleheadz in the futur, they're fantastic as a gift

October 30, 2023
Unprompted review

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