Bobblemaker Bobblehead Reviews 71

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

We thought we were ahead of the game when we ordered a Bobblehead for our Mum for Chirstmas in Oct of last year, 2013; after many back and forths with the company, during which they failed to respond... See more

Company replied

Rated 4 out of 5 stars

I had two bobble heads created. One was a retiring friend and the artist nailed it! There was a slight communication problem wherein the second subject - a dog - was actually placed alongside the huma... See more

Rated 1 out of 5 stars

We had to approved the head without be painted,so how can we approve something that we can't see that look like us,the artist that made our heads made somebody else,i spent around $400 to make 2 bobbl... See more

Company replied

Rated 5 out of 5 stars

For the occasion of my Daughter's 15th Wedding Anniversary, I had a custom BobbleHead created of her Husband (my Som-in-Law), based on 4 somewhat low-resolution photos (front,back,sides). I also a... See more

Company details

  1. Gift Shop
  2. Business to Business Service
  3. Promotional Item Store
  4. Trophy Shop

Written by the company

Bobblemaker.com is all about bringing your imagination to life—one bobbling head at a time! With 15 years of expertise, we’re based in Florida but work with a global team of skilled artists to craft high-quality, custom bobbleheads for every occasion. Weddings, birthdays, Boss’s Day, holidays, or just because… if it calls for a celebration, we’ve got a bobblehead for it! From wedding cake toppers to fully personalized figurines, and custom pet bobbleheads, our selection is extensive—over 1,000 premade bodies and countless customization options mean you’re bound to find something to match your unique vision. Upload a photo, jot down your requests, and we’ll handle the rest, ensuring each order goes through a detailed proofing process for quality and likeness. To keep these keepsakes affordable without skimping on quality, we partner with skilled artisans overseas, an industry-standard that allows us to maintain a high level of craftsmanship. Clear communication and client satisfaction are our top priorities—we’re here for you at every step to make sure your bobblehead is everything you imagined and more. Bobblemaker.com: unique, memorable, and sure to put a smile on everyone’s face, one bobble at a time!


Contact info

2.5

Poor

TrustScore 2.5 out of 5

71 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Recreating Our Company Mascot

We asked Bobblemaker if they could recreate our company mascot as a bobblehead and they did an A+ job. Our company mascot is a green humanoid blade of grass...so not an easy task but we love how the bobblehead turned out. Great communication, fast shipment, and excellent quality. We are ordering more! Highly recommend this company to anyone interested in a customized bobblehead.

December 19, 2024
Unprompted review
Rated 4 out of 5 stars

Product was great with just slight…

Product was great with just slight scratch/ loss of paint on head. Process was smooth with good updates from company and artist. Overall I recommend, was satisfied with purchase

August 26, 2024
Unprompted review
Bobblemaker Bobblehead logo

Reply from Bobblemaker Bobblehead

Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you enjoyed the product and were satisfied with the overall process.

We apologize for the slight scratch or paint loss on the head. We take quality seriously and strive to deliver every piece in perfect condition.

Your recommendation means a lot, and we're grateful to have had the opportunity to create something special for you. Thank you again, and we look forward to working with you in the future!

Rated 1 out of 5 stars

The worst service

The worst! Untimely service- extremely poor! Do NOT use this company- you will be disappointed!

March 6, 2021
Unprompted review
Bobblemaker Bobblehead logo

Reply from Bobblemaker Bobblehead

We’re sorry to hear about your experience and understand your frustration. However, after reviewing your comments, we believe your order may have been placed with a different company, as we did not handle the order you’re referencing.

We pride ourselves on providing quality service and clear communication throughout each project. If you ever consider working with us, we’d love the opportunity to demonstrate our commitment to a positive customer experience.

Thank you for your understanding.

Rated 1 out of 5 stars

Fu*cking alful

Fu*cking alful! Paid over £100 for a bobble head that looks nothing like me! they done the hair dark brown and my hair is white blonde!? The eyes was green and my eyes are blue! looks like they just sent me a bobble head of some random!!! AVIOD

Because you have responded to my negative review I’m added to this review my order was placed with your company! I still have the email going back all them years ago I don’t like company’s that lie! even when I sent them a email saying it looked nothing like the photo I sent to them, they offered me a £15 refund of a product that cost me over £100 takes the mick really! don’t lie saying it was not your company it was if I could upload the print screens of the emails to the old review I would. Or shall I do a completely new review and uploads all the print screens to prove and show it’s your company? don’t like this horrible lying company!

February 16, 2021
Unprompted review
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Reply from Bobblemaker Bobblehead

We're sorry to hear about your experience and understand how disappointing it must be. However, we want to clarify that your order was not placed with our company, and we did not create the bobblehead you're referring to.

At our company, we provide proofs during each stage of the creation process, allowing our clients to approve the details—including hair color, eye color, and overall likeness—before the final product is made. This ensures that the bobblehead closely resembles the individual.

It seems you may have ordered from another company that did not offer this level of quality and service. If you ever decide to work with us, we'd be happy to create a custom piece that meets your expectations.



***Thank you for your follow-up. We truly understand your frustration, and we apologize if you felt unheard. We take customer satisfaction very seriously and strive to provide transparent, high-quality service in every order.

While we do not have your specific details in our recent records, we would like to investigate further to see how we can help. Please reach out to us directly with any documentation or information you have, so we can better understand your order history and work towards a resolution.

We’re here to ensure a positive experience for each of our clients, and if there’s any way we can assist, we’d be happy to.

Rated 1 out of 5 stars

Terrible

Terrible. Looks nothing like the picture. I paid for fastest possible sculpting and timeframes were not even close to being met. When I queried the timeframe and what I paid extra for, they asked me to be sympathetic because they were busy. They offered to refund half of what I paid for expedited sculpting even though it wasn’t done faster at all. Then they didn’t refund me. Disappointed in what arrived. The only thing that bears a resemblance to the person is the clothing on the doll. I feel like they took a standard head from something else with hair and eye colours that were close enough and stuck it on the body

December 22, 2020
Unprompted review
Bobblemaker Bobblehead logo

Reply from Bobblemaker Bobblehead

We’re sorry to hear about the disappointment you experienced with your order. However, after checking our records, we have no record of your order in our system, and we did not create this doll for you.

Our process includes detailed customization and proofs for client approval to ensure each piece closely resembles the intended person. It sounds like your order may have been placed with a different company. If you ever decide to work with us, we’d be delighted to provide a tailored and high-quality experience.

Rated 1 out of 5 stars

Catastrophe

Catastrophe. The heads are not even close to reality. No chance of return or refund

November 22, 2020
Unprompted review
Bobblemaker Bobblehead logo

Reply from Bobblemaker Bobblehead

this doll, as we have no record of your order in our system. It appears that you may have ordered from a different company.

At our company, we work closely with clients to ensure likeness through proofs at each stage and offer quality assurance. If you ever choose to work with us, we’d be happy to create something that meets your expectations.

Thank you for your understanding.

Rated 1 out of 5 stars

Looks nothing like picture and the…

Looks nothing like picture and the display is falling apart. They will only return ten - twenty percent of what I paid after emailing back and forth for weeks, very disappointed with the entire experience.

October 22, 2020
Unprompted review
Bobblemaker Bobblehead logo

Reply from Bobblemaker Bobblehead

We’re sorry to hear about the disappointing experience you described. After checking, the order number provided is not valid in our system, and we did not create this item. Our dolls are made of durable resin, ensuring they’re strong and long-lasting.

It seems your order may have been placed with a different company. If you’re ever interested in working with us, we’d be happy to provide a product that meets your expectations, with a smooth process from start to finish.

Rated 1 out of 5 stars

their communication sucks

I ordered two bobble heads a week before Memorial Day weekend thinking I could get them by the party I was hosting for our company. I ordered two for our senior guys as a surprise.

I let them know the occasion and they told me they could get it done fast if requested which I did. I confirmed the shipping address.

Their website states normally it takes 10-15 days for them to be made and shipped out. It’s been over 17 days since I ordered 14 days since I’ve approved the order. They emailed me telling me a week ago they shipped it out. I got an email a a few days ago stating it was just shipped with a tracking # that’s not valid after checking the status. It also shows half the address given not sure if I’ll ever get them.

I emailed them a couple of days ago in which I didn’t get any response. I’ve spent $170 For two bobble heads promised many things still have yet to see these arrive.

June 6, 2019
Unprompted review
Bobblemaker Bobblehead logo

Reply from Bobblemaker Bobblehead

We’re sorry to hear about the issues with your order. However, after reviewing the information you provided, it appears that you may have ordered from a different company. The details you mentioned, including the timelines and policies, do not match those on our website, and we have no record of your order in our system.

Our process ensures clear communication, reliable tracking, and timely responses, and we pride ourselves on delivering high-quality products on schedule. If you ever choose to work with us in the future, we’d be delighted to provide you with a smooth and positive experience.

Thank you for your understanding.

Rated 2 out of 5 stars

My bobble head doll’s head doesn’t…

My bobble head doll’s head doesn’t bobble. Poor quality control. The hair on the doll pins the head forward in a downward position. Now I have a bobble head doll whose head doesn’t bobble. That’s pretty lame.

December 14, 2018
Unprompted review
Bobblemaker Bobblehead logo

Reply from Bobblemaker Bobblehead

We’re sorry to hear about the issue with your doll. For our products, all heads are designed to bobble unless a fixed head is specifically requested. After checking our records, we were unable to locate any order under your name, which suggests that your doll may have been made by another company.

If you ever choose to order from us, we ensure quality control and proper functionality for each piece. We’d be happy to create something that meets your expectations!

Rated 2 out of 5 stars

Can't reach customer service.

If you send them photos that look exactly as you want the doll to look they often but not always do a good job of sculpting. Their customer service is dreadful. I don't recommend them at all.

I've ordered many times. I've received bad and well-crafted dolls. This year's doll had the 2nd worst communication I've experienced. In the end, after emailing four times and leaving a review, they did get me my completed proof. I approved the proof and got my doll quickly. It looks great.

I recommend finding another gift rather than trying to buy a bobble from them.

November 30, 2018
Unprompted review
Bobblemaker Bobblehead logo

Reply from Bobblemaker Bobblehead

Thank you for sharing your experience. We understand how important clear communication and quality are for a positive experience. However, after trying to locate your order in our system and requesting additional details, we were unable to verify your purchase with us, which suggests your order may have been with a different company.

At our company, we prioritize timely responses and consistent quality in every custom order, ensuring our clients are fully satisfied with their final product. If you ever choose to work with us, we’d be happy to provide a seamless and enjoyable experience.

Thank you for your understanding.

Rated 1 out of 5 stars

Nightmare Customer Service

Ordered two Bobbleheads - both female, one a drummer and one a bass player. Only had only male bodies for these, so I put in the notes that these were female and to call me before the order - no email or call so I thought it'd be fine. After two weeks of back and forth on changes to the heads, they let me know the heads were going on male bodies - and that I needed to pay more for a full custom body. Because I was out of time, I paid up and approved whatever they sent me - now, I need these in three days and still have only received one. (Even though they are telling me they sent both in the same, small, thin package that could just barely fit one) - Luckily, there's a phone number that just rings long enough for you to leave as many unanswered messages as you'd like

Go with someone else

November 5, 2018
Unprompted review
Bobblemaker Bobblehead logo

Reply from Bobblemaker Bobblehead

We’re sorry to hear about the challenges you experienced with your order. However, after checking our records, we don’t have any information or order under your name, which indicates that your purchase may have been placed with a different company.

At our company, we ensure clear communication, custom options for both male and female figures, and reliable customer service. If you ever decide to work with us, we’d be happy to provide a smooth and satisfying experience tailored to your needs.

Rated 5 out of 5 stars

Wonderful representation of my parents **Highly recommended

Wonderful representation of my parents. The workmanship and quality was better than expected. I highly recommend this company as they are very responsive to my questions and the process provided proofs along the way.

I did have to ask for a change on my dads doll head but they made it with no issues. Exactly as advertised!!

Super excited to give the dolls to my parents!! Thank you.

October 8, 2018
Unprompted review
Bobblemaker Bobblehead logo

Reply from Bobblemaker Bobblehead

Thank you so much for sharing your experience! We’re delighted to hear that the bobbleheads captured your parents so well and that you were pleased with the quality and attention to detail. We always strive to ensure our clients are fully satisfied, and it’s wonderful to know that the adjustments to your dad’s doll head turned out just right.

Your excitement about giving these to your parents makes us smile—thank you for choosing us to be part of such a special gift. We look forward to helping you create more memorable pieces in the future!

Rated 1 out of 5 stars

Untimely order and terrible customer service!

I ordered 3 bobbleheads for Mother's Day. I paid for expedited processing and asked, before ordering, if they could be done in time for Mother's Day. I was told they could. 2 of the 3 arrived before Mother's Day. I asked about the status of the third and got no response. I submitted 4-5 emails asking for the status, left 4 voicemails, and even selected the "chat" option from the website. I got no response. The week after Mother's Day, I received an email indicating the last one shipped. No apology, no explanation, nothing. i told them that it was unacceptable. The response I got, was "I do not know if an email was crossed causing a delay from the order. It appears 2 tracking are in the system." I'm not sure what that means, but it certainly does not answer why 4-5 voicemails and 4-5 emails were NEVER answered or why nobody got back to me. They would not even offer to refund the expedited processing. DO NOT ORDER FROM THIS COMPANY!

May 23, 2018
Unprompted review
Bobblemaker Bobblehead logo

Reply from Bobblemaker Bobblehead

We’re sorry to hear about the difficulties you encountered with your order. After checking our records, we were unable to find any information matching your purchase, which indicates that your order may have been placed with another company.

Customer satisfaction and timely communication are very important to us, and we strive to keep our clients updated at every step. Should you choose to work with us in the future, we’d be delighted to provide you with the reliable service and quality you expect.

Rated 1 out of 5 stars

DOES HD STAND FOR "HORRIBLE DESIGNER"? BECAUSE IT SHOULD

Wasted almost 100 bucks purchasing a bobble doll from these guys. I went on their website "WEBOBBLE.COM" to purchase a doll for a buddy of mine. I sent a couple pictures. Paid more to have it expedited and waited for the proofs to come in. A couple weeks later, they emailed me a proof of the doll. Looked no where close to the my friend's face. They give you the option to either Approve or Deny and then ask that you outline what changes need to be made.

It's almost like they have a template for a set of dolls and then whatever is closest to the subject, they take a picture of it and send it to the customer. Then they ask how to change it so that it looks more like the subject.

WE'RE NOT THE DESIGNERS HERE!!! YOU GUYS ARE!!!! HOW THE HELL ARE WE SUPPOSE TO TELL WHAT CHANGES NEED TO BE MADE??? WE'RE NOT THE EXPERTS MAKING THE DOLLS!!!

They also send you the proofs not colored. I gave them an outline of the changes I think should be made, (because you know, I'm the designer here now) and sent them additional pictures. They sent me proofs back again, I told them the nose was still off, so they pushed it down. Since the doll wasn't colored I figured the shape of the doll's face is somewhat close to my friends. So I approved. Then when I got the colored proof back (the point where no more changes can be made) it looks NO WHERE NEAR MY FRIENDS FACE!!! They added facial features my friend doesn't even have!!!

Since it's already colored and the Christmas party was a week away, I couldn't do anything else but to have them send it out. Such a waste of money.

Also, it's obvious why they need you to outline the changes. They have people over in CHINA making these dolls. (Return address comes from CHANG PING TOWN in DONGUAN)

December 28, 2017
Unprompted review
Bobblemaker Bobblehead logo

Reply from Bobblemaker Bobblehead

We’re sorry to hear about your experience and understand how disappointing it can be when expectations aren’t fully met. All of our dolls are handcrafted with care—each one is hand-sculpted and hand-painted to capture the likeness as accurately as possible. During the process, we send proofs at each stage for client approval to ensure satisfaction before moving forward. We do our best to incorporate all feedback, and our directions explain that any necessary changes should be communicated before final approval.

We genuinely want each customer to be happy with their finished product, and we’re sorry this wasn’t the case here. Thank you for sharing your thoughts, as it helps us improve our services.

Rated 1 out of 5 stars

Definitely not worth the pay

Definitely not worth the pay! They send you almost perfect samples yet your proofs are nothing like the photos sent in. Days and days of back and forth details they still simply could not get it right. With them being the artist I should not have to go back and forth more than 10 times on how they should sculpt the doll or what they should change or add. My dolls looked nothing like the photos. I was very disappointed but as a fathers day gift with time ticking I had no choice but to approve just so it can be shipped in time. I will admit they give quick responses but just the artist work overall was a complete disaster and waste of time and money. I should have got my husband something else. I dont even want to see his face once he opens it as I am disappointed it looks nothing like him nor my son. Money down the drain. Don't let their perfect samples fool you! =(

June 9, 2017
Unprompted review
Bobblemaker Bobblehead logo

Reply from Bobblemaker Bobblehead

We’re truly sorry to hear about your disappointment. However, after checking our records, we were unable to locate any order under your name in our system, which indicates that your purchase may have been made with a different company.

At our company, we pride ourselves on maintaining high standards in both craftsmanship and communication. We work closely with our clients through each stage, ensuring that proofs align with their expectations before final approval. If you ever decide to work with us, we’d be happy to provide a seamless and satisfying experience.

Rated 5 out of 5 stars

Awesome Bobblehead!

This bobble head is of good quality and it looks very nice. It actually looks like the person I intended! I really like this bobble head and plan on keeping a long time. It is bigger than I expected but that is OK, it still looks very nice. The shipping time was also amazing, I confirmed my last proof on Saturday and I got my bobble head on Tuesday !

November 11, 2015
Unprompted review
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Reply from Bobblemaker Bobblehead

Thank you so much for your kind words! We’re thrilled to hear that the bobblehead captures the likeness just as you hoped and that you’re pleased with its quality. It’s wonderful to know the size was a pleasant surprise and that the quick shipping made the experience even better.

We’re grateful to have been part of creating something you’ll cherish for a long time. Looking forward to helping you with future keepsakes!

Rated 1 out of 5 stars

AMATEUR ARTIST...DO NOT EXPECT PROFESSIONAL SERVICE...AVOID THIS COMPANY!!!!!!!

We had to approved the head without be painted,so how can we approve something that we can't see that look like us,the artist that made our heads made somebody else,i spent around $400 to make 2 bobble heads for our wedding cake,we can't even use it,it doesn't look like us,we told them about the problem and they just didn't care,all about their money and no customer satisfaction....AVOID THIS COMPANY!!!

October 2, 2015
Unprompted review
Bobblemaker Bobblehead logo

Reply from Bobblemaker Bobblehead

We’re sorry to hear about your disappointment. After reviewing our records, we have no record of your order, and it appears that your purchase may have been with a different company.

Our process includes sending both unpainted and painted proofs to ensure likeness and client satisfaction before final approval. Customer satisfaction is a priority for us, and we work closely with each client to deliver a product they’ll love. If you ever decide to work with us, we’d be happy to provide a seamless and personalized experience.

Thank you for your understanding.

Rated 1 out of 5 stars

Almost right

I spent $170 on a custom upgraded bobble head for my most important client. This lady has everything so it was really hard finding something she would love that she didn't already have. This was a great idea. I went through the proofing process and it was great. I sent back many changes and every time they did a great job. When I received the bobble head it looked "exactly" like my client. EXCEPT there was a large blotch of dried clay on the base and it ruined the whole thing. How could the designer NOT have caught that. Such a bummer. I can't give it to my client so now it's worthless. I tried sending a few emails the other day and now have tried several different emails with no avail. Was almost blown away, but now super disappointed. If I hear from them I will update.

August 22, 2015
Unprompted review
Bobblemaker Bobblehead logo

Reply from Bobblemaker Bobblehead

We’re truly sorry to hear about your experience, as we understand how disappointing this must be. After checking our records, we found no order under your name, indicating your purchase may have been with a different provider.

At our company, we follow a thorough proofing process at every stage to ensure each piece meets our quality standards before it’s sent out. If you ever choose to order from us, we’d love the opportunity to provide a product that lives up to your expectations.

Thank you for allowing us to clarify.

Rated 1 out of 5 stars

TERRIBLE PRODUCT!! DO NOT USE!!!

DO NOT UNDER ANY CIRCUMSTANCE use this company or any other company that this company represents itself as:
webobble bobblemaker bestbobble bigbobble

They provide a terrible service and even worse customer service. I went back and forth with them over a two month span via a 22-email exchange. I had approved the head/face during the sculpting process. However, when they sent the painted "final" proof, the head they painted was NOT the original head that I had painstakingly worked with them to approve during the molding process. At some point, I assume, they lost "approved" head in the factory in China and then just cobbled together a new, substandard head for the bobblehead doll to try to cover up their mistake. The painted head was a COMPLETELY DIFFERENT head from the one that I had approved in the pre-painting, sculpting process. After MULTIPLE emails pointing this out, they refused to make any changes.

To add insult to injury, the "stock" body of the bobblehead doll was DIFFERENT from the stock body I chose from the website choices. The body they used had a different shirt, with a different collar and different accessories. It was supposed to be a medical scrub shirt (which looked ok on the website example). The final product, though, was awful. There was a seam down the front of the scrub shirt (which no scrub shirt has) , and they put a "popped" collar on the shirt (when scrub shirts don't even have collars). Both of these details are not on the example they show on the website. Because the collar was so messed up, the accessory stethoscope they painted on looked half-done. These would have been easy fixes. However, after multiple email exchanges once again, they did ABSOLUTELY NOTHING. Their INSULTING response was :

"All work is all hand sculpted and hand painted. Some items received can vary from the premade bodies seen on the website, although we try to represent the images accurately."

I understand there might be some “artistic interpretation” with the head because those are customized. However, it is unacceptable that there are MAJOR differences on the “stock” pre-made bodies from what is advertised and what is delivered.

This company is a SCAM. It’s likely 2 people in an office in Florida that are profiting off sweatshops in China that are making these things. Given that the product is made in China by workers with little to no English skills, it is an arduous process EVEN just to have them make changes. All of which didn’t matter in the end since the multiple emails back and forth during the sculpting process were for naught since they ended up LOSING the head they spent so much time perfecting.

STAY AWAY FROM THIS COMPANY AND IT’S SISTER COMPANIES, unless you want a two month long GIANT, frustrating headache of a purchase.

July 16, 2015
Unprompted review
Bobblemaker Bobblehead logo

Reply from Bobblemaker Bobblehead

We are delighted to respond you your review, as we look over your file James, your statements are not really accurate to the facts of the order. While we agree you placed your order on June 19th under a 6-8 week time line, it is perfectly normal for you to receive proofs as you have. And yes we agree during the process, you did make some changes to the clay molds during the process (this also adds time as per our emails inform our clients) and on June 1st you stated in email

APPROVED

Great job!! Thank you.

James R.

At that time the head is baked, no further changes are made and color is applied. Again all written in our email communications on each proof to avoid misunderstandings. The clay head is the same as the completed baked head. As we serve the world in bobbleheads using many of our own bobblehead companies, it would have no value to provide a proof to a client for approval, then modify the head. Being said, we never modified your head. It is as is.

In reading your emails and review, it is not insulting to educate our clients on the process. That is the purpose of communication. It is very odd you believe belittling our workers stating we run a sweatshop when the fact remains, our business model is followed by most other bobblehead companies, doing our work for 10 years has given us a lot of experience and very happy clients. It would remain hard to be in business for 10 years if all our clients believed the same as your statements.,

What we realize is in business, you never can make everyone happy. In your case, I believe the doll actually looks very good to the person form the photo and many others have agreed. We would suggest anyone who wants real reviews of our products to simply check them out online, we have in 1 years time over 1000 5 star reviews from clients and continue to grow.

It is important for people to see true reviews as this one, but to understand that individual experience can vary depending on the persons expectations. We never promise 100% likeness - that is what custom made is. We use artistic skills from a provided photo to sculpt the head, then provide completed photos. Your order meet all the criteria and we regretfully will continue to disagree with your opinion. In either case, we thank you for taking the time to write to us.

Have a great day we are sorry this experience for you, has not been more positive.

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