Bodyboard HQ Reviews 

26
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Second time I have used Bodyboard HQ. Faultless service and great communication from Dave, always very helpful. Many thanks will be back soon for my third board. 🤙

Rated 5 out of 5 stars

Excellent service from Bodyboarding.co.uk. They have a fantastic range of bodyboards and accessories, and I was really impressed that they contacted me before dispatch to suggest a better bicep leash... See more

Rated 5 out of 5 stars

Amazing, curated selection of boards, bags and fina and the best advice out there. These guys know what it’s about, strongly recommended!

Rated 5 out of 5 stars

Excellent bag for the kids boards - great design and size, and easy to carry. Quicker delivery than expected, which was an added bonus.

Company details

  1. Surf Shop
  2. Beach Clothing Store
  3. Beach Entertainment Shop
  4. Canoe and Kayak Store

Written by the company

About Bodyboard HQ Bodyboard HQ is a family-run specialist bodyboarding retailer based in Portreath, Cornwall. For over 30 years, we've been helping riders of all ages and abilities find the right equipment, from first-time beachgoers and holidaymakers to experienced bodyboarders and competitors. Unlike many surf shops, bodyboarding isn't just something we sell – it's what we do. We carefully select every product we stock and only offer equipment we believe in, backed by genuine product knowledge and years of experience in the water. We're passionate about providing honest advice, excellent customer service and a hassle-free shopping experience. Whether you're visiting our shop in Cornwall, calling for guidance, or ordering online from anywhere in the UK, we'll always do our best to help you find the right gear for your needs and budget. Our aim is simple: to make bodyboarding more accessible, enjoyable and rewarding for everyone. That's why so many of our customers return year after year and recommend us to friends and family. Thank you for supporting an independent UK bodyboarding business. We look forward to helping you catch your next wave. The Bodyboard HQ Team


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(26)

21 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and good advice!

Great service!
I ordered a Bodyboard that is not being sold in the Netherlands. And shipping UK-NL is a big nuisance and expensive. Because I will attend a training weekend with Bodyboard Holidays in Newquay shortly both organisations connected and my coach of that weekend picked up the board recently. So when I am in Newquay I will have my board. Besides, I also received good buying advice. Thanks Dave!!! (and Damian being the receiver). I can not wait to Ride my new board….!!

February 6, 2024
Unprompted review
Rated 5 out of 5 stars

Top knowledge and service

I’ve ordered a couple of boards now and have been really impressed. Delivery was very quick and with the second their knowledge on different boards was really helpful when choosing the right one. I would definitely recommend these guys

July 21, 2023
Unprompted review
Rated 1 out of 5 stars

Very poor customer service.

I sent an email to them, which has never been answered, so I phoned and was told they would phone me straight back in a couple of minutes that was 2 days ago now. I've never had any dealings with them before and if my experience is a anything to go by their customer service is sadly lacking. The items I wanted were far cheaper online and that's where I got them from.

July 13, 2022
Unprompted review
Rated 3 out of 5 stars

Initially great service, but.........

Spoke to David who was very helpful in assisting to choose boards, etc. When delivered 1 board had a impression in it because the boards had been packed with the leash's attached resulting in minor damage. Also one of the leash's was incorrect. Agreed a £20 refund with David for the damaged board, and for the leash's to be exchange. Exchange took place, but no £20 refund after 3 weeks (and chased twice). I would give 5 stars for initial service, but let down on the refund.

August 25, 2021
Unprompted review
Rated 5 out of 5 stars

First class advice and service.

Excellent advice from a very knowledgeable and patient assistant. The board arrived earlier than expected, was well packaged, with the wrist strap and plug. This was a birthday present for my husband and he was delighted with it.

June 23, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look