The Body Clinic - Amsterdam Reviews 23

I received my first and only masseter Botox treatment at the end of November with Dr. Nicoline Nijman. Lower picture is how my face looks now.

In the months following the treatment, I developed noticeable sagging/jowling on one side of my face. Multiple people have commented that it looks as though I have lost weight on only one side of my face.

Nearly seven months later, the asymmetry remains. Although the muscle itself seems to have recovered to a large extent, the skin on that side still appears looser than before. The overall shape of my face has changed significantly, and this has had a considerable impact on my self-confidence.

Because I no longer live in Amsterdam, I was unable to attend an in-person follow-up appointment. I asked whether my photos could be reviewed by email instead and sent the clinic a PDF documenting the changes I experienced over time. Unfortunately, I did not receive a response to that request. I also asked about the exact number of units I was injected as well as an explanaition why my face shape changed so much. I am waiting since three days.

I have tried to remain patient and hopeful, but after almost seven months I am disappointed both by the outcome of the treatment and by the lack of follow-up communication regarding my concerns.

I started to have panic attacks because of the lack of explanation from the clinic (being ignored) and because my face shape changed so much that I developed jowls.

Edit: After posting my review, the clinic contacted me and asked to discuss my concerns by phone. I appreciate that they reached out. However, I am still seeking written answers regarding the exact Botox units used and an explanation for the facial changes I experienced. So far, I have only been offered a phone conversation and have not yet received these answers in writing.

‼️I would appreciate it if the clinic would answer these questions via email. I do not understand why my repeated requests for written answers have not yet been addressed, despite asking multiple times and explaining how concerned I am about the outcome.‼️

My experience at the body clinic was very unpleasant. From the moment I arrived, I sensed an atmosphere that felt more transactional than compassionate. Although the doctor (Hugo) greeted me with a smile, it lacked warmth and genuine welcome. I have minimal acne scars on my cheeks specifically, just two small ones and I was hopeful for a thoughtful, personalized approach. Instead, I felt as though I was simply another appointment on a busy schedule.

When I asked about the price, I stated that I thought it was substantial considering it only concerned two small acne scars. The doctor's response to my statement came with an undertone that suggested I should feel grateful for the service (“Yeah, you’re paying for the service!). This left me feeling belittled and pressured, as if my concerns were secondary to the transaction. I remember asking about the possibility of booking an appointment for another time. The doctor mentioned that "I already booked a consultation and a treatment on the system", adding as well that he has a busy schedule. This pressured me to make a hasty decision to proceed on the spot.

Thereafter, the doctor put the numbing creme on my cheeks and informed me that the numbing cream would take 30 minutes to be absorbed. However, I was called back in under 10 minutes, which felt rushed and impersonal. The doctor injected filler into my cheeks without asking further open-ended questions about my other concerns, particularly regarding the acne scars on my temple area (which also needed treatment). This oversight made me feel invisible, my specific needs went unrecognized, and I couldn’t help but feel that the encounter was more about completing a task than providing care.

After the procedure, as the bruising subsided, I was disheartened to see no noticeable improvement. The experience left me reflecting on how I felt more like a transaction than a patient deserving of attention and care. I invested not only my money but my hope for improvement, and instead, I came away feeling rushed and unsatisfied.

Great Botox treatment and super customer service. Will definitely go back.