Bodycon Collection Reviews 185

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality of the products, describing them as well-made with good fabric and construction. They often find the dresses fit beautifully and are true to size, with some noting the helpfulness of the size guide. The ordering process is frequently described as easy and smooth, and many are pleased with the range of products available. However, some people were dissatisfied with the return policy, finding it difficult and costly, especially for international returns. They mention issues with only receiving store credit or gift cards instead of refunds, and being charged for return shipping. There are also occasional concerns about delivery times, with some experiencing delays beyond the estimated timeframe. A few customers also reported receiving items that did not match the online pictures or were of poor quality, including some with defects.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Many customers praise the quality, fit, and style of the... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers praise the excellent quality, thick fabric, and... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the easy ordering... See more

Return policy

Reviewers highlight negative aspects of the return policy, expressing widespread dissatisfaction. Many... See more

Delivery service

Customers had ambiguous experiences with delivery service. While some reviewers praised fast shipping, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have ordered twice from Bodycon Collection and found the buying process really easy. The size guide is very helpful as there are different fabrics etc it’s good to see what would be the right size.... See more

Rated 3 out of 5 stars

I ordered a medium paid in full then received an email stating the medium was out of stock. It was offered the small decided to try the small and asked if it could be rushed they did not grant my wish... See more

Company replied

Rated 5 out of 5 stars

The dresses are absolute perfection! I ordered two dresses expecting to maybe keep one, if not return both. Fooled me! The quality is wonderful and the fit is amazing! Instead of returning one dress,... See more

Rated 5 out of 5 stars

Purchase was easy and I was confident in my size ordered as their measurements chart was accurate and easy to follow. The dress far surpassed my expectations, its thick fabric and quality design meant... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

Welcome to BODYCON COLLECTION, your home for bandage and bodycon dresses, tops, skirts and outfit sets. From petite to plus size, find the perfect fit, for every figure. With worldwide shipping and 60-day returns, don't hesitate—step into the wardrobe you've always dreamed of today.


Contact info

3.5

Average

TrustScore 3.5 out of 5

185 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The dress is absolutely perfect!!

The dress is absolutely perfect!!! Perfect size and fit... Can't wait to buy more colours

July 25, 2025
Bodycon Collection logo

Reply from Bodycon Collection

Thanks, Bianca. So happy the fit is perfect for you. We're here to help you find the perfect fit. Thanks again for choosing Bodycon Collection and for being a valued BCVIP!

Head of Customer Service
Bodycon Collection

Rated 5 out of 5 stars

How easy and accessible the website it.

How easy and accessible the website it.

August 14, 2025
Unprompted review
Bodycon Collection logo

Reply from Bodycon Collection

Hi Priyal, thank you for your feedback! We’re so glad you found our website easy to use. If you ever need help with sizing or styling, our team is here to help. We appreciate you choosing Bodycon Collection.

Head of Customer Service
Bodycon Collection

Rated 5 out of 5 stars

Lovely quality of the dress I ordered

Lovely quality of the dress I ordered. It arrived on time and the price was fair.

July 24, 2025
Bodycon Collection logo

Reply from Bodycon Collection

Thanks so much, Becki! We’re thrilled you loved the quality and had no issues with the delivery of your order. We can’t wait to help with your next Bodycon Collection look.

Head of Customer Service
Bodycon Collection

Rated 5 out of 5 stars

Great service

Great service and. Love the dress

July 25, 2025
Bodycon Collection logo

Reply from Bodycon Collection

Thank you, Jaky! So happy you love your dress, and our customer service team were able to support you every step of the way. If you need any help with your next special occasion look, we’re here to help.

Head of Customer Service
Bodycon Collection

Rated 5 out of 5 stars

Great dress. Great on curves

It arrived on time. But not in time for mt bday dinner. I ordered Another dress for a wedding. I can’t wait to try it.

July 20, 2025
Unprompted review
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Reply from Bodycon Collection

Thanks, Heather! We’re so glad your dress fit your curves beautifully. We're sorry to hear you had slight delays with your delivery. We’re excited to help you with your next special occasion and are here to ensure your next Bodycon Collection order arrives to you in plenty of time!

Head of Customer Service
Bodycon Collection

Rated 5 out of 5 stars

Really fast and effective resolution

Really fast and effective resolution. Much appreciated

August 3, 2025
Unprompted review
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Reply from Bodycon Collection

Hi Abby, thank you for sharing your review! We’re so glad our customer service team could resolve things quickly for you. If there’s anything else we can help with, we’re here to help you find the perfect fit.

Head of Customer Service
Bodycon Collection

Rated 5 out of 5 stars

The Bodycon products are fabulous and…

The Bodycon products are fabulous and such good quality . But on top of this the service and delivery time from order to receiving is so very prompt . Thank you Bodycon

June 20, 2025
Unprompted review
Bodycon Collection logo

Reply from Bodycon Collection

Thank you so much, Mel! We’re thrilled you love the quality of your look and had a smooth delivery. We appreciate you choosing Bodycon Collection and look forward to helping you find your next look.

Head of Customer Service
Bodycon Collection

Rated 5 out of 5 stars

I had a special event to attend and my dress was shipped and delivered in time

I had a special event to attend and they shipped and delivered my dress in time. Kept me update on the delivery first class customer service. Will definitely be ordering again in the near future. It only took 6 days for my dress to be shipped and delivered to the UK. Which to me is excellent service and it was not express delivery absolutely fantastic service 💯

July 3, 2025
Unprompted review
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Reply from Bodycon Collection

Hi Caz! We’re so happy your dress arrived in time for your special event, and you felt that our customer service team kept you updated throughout your delivery. Thank you for the wonderful feedback. We can’t wait to welcome you back again.

Head of Customer Service
Bodycon Collection

Rated 1 out of 5 stars

Shocking company

Shocking company. Misleading photos and videos. Website email address itself is misleading. On contact with an issue, email responses rude and continues to mention the non issue dress.

July 5, 2025
Unprompted review
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Reply from Bodycon Collection

Hi Kathy,
Thank you for taking the time to share your feedback, and I’m sorry for any inconvenience caused. I can see that our team has already reached out to help with the return of one of your items and to support you through each step of the process.

If you need any more assistance, please let us know—we’re always here to help and want to make this as smooth for you as possible.

Best regards,
Head of Customer Service
Bodycon Collection

Rated 1 out of 5 stars

Do not order from this company!

Do not order from this company!! It is clear they take photos from other websites (House of CB). You think you're getting a great deal and the dress arrives in a laughable state. Poorly manufactured. The website stated the dress waa 10% spandex but upon checking the care label it was 100% polyester. I sent photos to customer service, including a photo of the care label expecting an immediate refund or prepaid return label. What did they do? They expected me to cover the costs of returning it to Australia, even though it didn't come from there. Also had the nerve to suggest other dresses that had spandex if that was the look I was going for. A bad item can be made up for if customer service is good, this company has neither good quality items, or good customer service. My advice to anyone, order the high end brand, you deserve it! Or Shein (that would also be better quality).

June 12, 2025
Unprompted review
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Reply from Bodycon Collection

Hi Katie,
Thank you so much for sharing your feedback. Our aim is to help our customers find the perfect fit, every time. We're sorry to hear about your experience and that we couldn't provide a solution you were satisfied with.

Our designs are trend-inspired but developed in-house, and we apologise for any confusion regarding the fabric stretch of the dress you ordered. We're working hard to ensure all product information and images are as clear and accurate as possible.

We know our customer service team has already been in touch with you about your refund, but if there’s anything more we can do or you’d like to discuss this further, please don’t hesitate to reach out.

Best regards,
Head of Customer Service
Bodycon Collection

Rated 5 out of 5 stars

Very good elegant dress i recommended 👌…

Very good elegant dress i recommended 👌 ♥️

June 18, 2025
Bodycon Collection logo

Reply from Bodycon Collection

Thank you very much for sharing your feedback. Our aim is to find the perfect fit for every figure, and we're so pleased to know you love your Bodycon Collection dress! We look forward to welcoming you back on another special occasion.

Warm regards,
Head of Customer Service
Bodycon Collection




Rated 5 out of 5 stars

BEAUTIFUL QUALITY DRESS HIGHLY…

BEAUTIFUL QUALITY DRESS HIGHLY RECEOMMEND! FAST SHIPPING.

June 18, 2025
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Reply from Bodycon Collection

Hi Kylie,

Thank you for your wonderful review! We're thrilled you love your Bodycon Collection dress and your order arrived without any issues. We look forward to seeing you again soon. Just let us know if you need any recommendations, we're here to help.

Warm regards,
Head of Customer Service
Bodycon Collection

Rated 5 out of 5 stars

Stunning!

Although I don’t have photos in the dress yet, I can tell I picked the perfect one to get married in!!! Shipping did take about 5 days extra than the estimated delivery, so give yourself extra time for shipping!! The fabric is soft, comfortable, and lightweight. The dress itself was packaged with care and had no rips tears or stains when it arrived. The fit is pretty true to size, the one I got is off the shoulder so the bust is a bit different but the waist/hip sizing is perfect! Cant wait for my fiance to see me in it!

June 17, 2025
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Reply from Bodycon Collection

Hi Abby,

Thank you again for choosing Bodycon Collection and for your wonderful feedback. We’re delighted to hear that you love your dress and the quality and fit are perfect for you! We apologize for the slight delay in shipping and appreciate your understanding while we work hard to get your order to you. Wishing you a beautiful wedding day, and thank you again for choosing our brand for your special day.

Warm regards,
Head of Customer Service
Bodycon Collection

Rated 1 out of 5 stars

Quality is terrible

Quality is terrible, my sister got the exact same dress from shein and the quality was exactly the same. Same label inside, thin, cheap quality. She got her shein dress for £11… I paid £57 for the same dress. Never again, don’t recommend.

June 29, 2025
Unprompted review
Bodycon Collection logo

Reply from Bodycon Collection

Hi Hannah,
Thank you for your feedback, and we're sorry to hear about your experience. Our styles are made in-house, inspired by the latest seasonal trends, and made with premium materials for a flattering fit for all body types. We use real product images on our site to accurately show the finish and materials.

We’ve already reached out to discuss your order and concerns. If you have any more questions or need further assistance, please let us know—we’re always here to help!

Best regards,
Head of Customer Service
Bodycon Collection

Rated 5 out of 5 stars

I had to return a dress customer care…

I had to return a dress customer care were very prompt dealing with my questions as i ordered from Ireland choose store credit as i wanted smaller size only issue was returning the dress was expensive because i was shipping back to Australia from Ireland but thats not the Bodycon collections fault.
Will definitely be ordering more in the future

June 27, 2025
Unprompted review
Bodycon Collection logo

Reply from Bodycon Collection

Hi Jo,

Thank you for your review! We're glad our customer service team was able to assist you. Please know we’re always here to ensure you have a smooth experience. We're currently working with our return partners and hope to add Ireland soon.

We look forward to welcoming you back for your next special occasion.

Warm regards,
Head of Customer Service
Bodycon Collection

Rated 5 out of 5 stars

Absolutely Outstanding!!

Absolutely, unbelievable… Honestly!
Extremely prompt and helpful service. Sometimes you reach out to businesses never receive a reply, so end up having to try on every different platform just to get some assistance?! I am super impressed, impeccable, customer service… Thank you so much for making it smooth and easy.

June 26, 2025
Unprompted review
Bodycon Collection logo

Reply from Bodycon Collection

Hi Julie,

Thank you for your wonderful review and for choosing Bodycon Collection. Our team is here to help, and we're pleased to know we were able to support you throughout your shopping experience. We look forward to welcoming you back and helping you choose your next Bodycon Collection outfit!

Warm regards,
Head of Customer Service
Bodycon Collection

Rated 1 out of 5 stars

Do NOT buy from this brand

Do NOT buy from this brand. The quality of the clothes are horrible, and they steal their model pictures from other brands, for example babyboo, another australian company, but send cheaply manufactured flimsy clothes in return. When you try to return the item, they tell you that they can only provide a gift card or store voucher as the item was on sale, however EVERY ITEM on their website is on sale. It’s just a scam website and needs to be taken down.

June 13, 2025
Unprompted review
Bodycon Collection logo

Reply from Bodycon Collection

Hi Elizabeth,

We’re sorry to hear about your experience and appreciate your feedback. Our designs are trend-inspired, sewn in-house, and we invest in a variety of figure-flattering materials to ensure a flattering fit for everyone. We recommend reviewing the product descriptions and material finishes to understand the material of each item. We have real material images on each page to give clear expectations, but we’re sorry if you felt there was a mismatch.
Our team has reached out to assist you with your return options, and we’ll do our best to resolve this for you! Thank you for sharing your thoughts, we truly value all customer feedback as we continue to improve our range.

Best regards,
Head of Customer Service
Bodycon Collection

Rated 1 out of 5 stars

Absolutely poor quality for the money i…

Absolutely poor quality for the money i paid for this dress. Returning asap.

June 23, 2025
Unprompted review
Bodycon Collection logo

Reply from Bodycon Collection

Hi Joanna,

We're sorry to hear that your dress wasn’t what you expected. Our team works hard to provide clear descriptions and material images to help you make the best choice, and we’re sorry this didn’t meet your needs on this occasion.

We've already reached out to better understand your concerns and to help with your return. Thank you for your feedback while we work to improve our range.

Best regards,
Head of Customer Service
Bodycon Collection

Rated 1 out of 5 stars

VERY BAD RETURN POLICY

I bought a dress from this store for my graduation party. It arrived 2 days late so I couldn't wear it. I ordered a size M, it was also way too long and too big on top. I wanted to return it because my graduation party was already over and the only options are that stupid store credit or gift card. This is so unfair and such a scam! Stupid of me to fall for it! NEVER BUY ANYTHING FROM THIS WEBSITE!!!! IF YOU WANT TO RETURN IT YOU WON'T GET YOUR MONEY BACK!!!!

June 22, 2025
Unprompted review
Bodycon Collection logo

Reply from Bodycon Collection

Hi Lotte,

Thank you for your feedback, and we're sorry for any inconvenience you've experienced. We checked your order and see it arrived within our 7-10 day standard shipping timeframe. Sorry to hear the fit wasn't quite right! We want you to love your purchase, and as a friendly reminder, we offer a 60-day return window. As your item is eligible for store credit or a gift card, our team has reached out to guide you through alternative return options.

We appreciate your feedback and are here to help you through your return to ensure it's as smooth as possible.

Best regards,
Head of Customer Service
Bodycon Collection

Rated 1 out of 5 stars

Terrible, cheap, stinky

The dress itself is terrific. The material is very synthetic, not breathable, tent type material to be honest. The colour is also very different from the pictures. The string that is on the back, which is made to snatch the waist, is sewn really poorly, its already tearing apart. The whole dress is so badly sewn its torn in some parts, there are places where strings are pulled and etc. The corset/waist that is supposed to be long is short, half of the length than what is displayed in the photos. I have C-D cups, they dont fin in the M sized dress, the part where the boobs are supposed to go is so small my areolas are out. The dress stinks really bad. 120€ (60€ on sale) for temu quality, not a single "brand" tag, just a basic "M made in China".

June 18, 2025
Unprompted review
Bodycon Collection logo

Reply from Bodycon Collection

Hi Silvija,

Thanks for your feedback. Unfortunately, we’re unable to locate an order under your details. Our customer service team has reached out to verify your order and confirm the authenticity of your review so we can investigate this further.

Kind regards,
Head of Customer Service
Bodycon Collection

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