The tracking number: KHY2280652297YQ I placed with bodylab an order via an associated seller / store (toskiel.com) that used “GOLJILI” on the credit card statement. Order number: 1... See more
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See what reviewers are saying
would have given a 5 star cause i liked the product and the delivery was on time and really convenient, but I bought the 1kg Whey Protein and the 500g Creatine Monohydrate and I find it really w... See more
In the start, I was afraid to order because I saw a lot of bad comments, but all the comments was old and from the corona. So I told myself I will try to order and maximum Fr.50 will Go to trash. I or... See more
Super good client support! My order came broken after I send an email in Saturday the support wrote me in Monday and send me asap new things. 👌 Honestly I always need a couple of emails to fix prob... See more
Company details
Written by the company
Bodylab24 ist es in den letzten Jahren gelungen den Markt für Sportnahrung zu revolutionieren. Als erstes Unternehmen haben wir erkannt, dass das der Nutzen für den Kunden das Wichtigste ist. Es gibt unzählige Supplements - wir konzentrieren uns auf Produkte die wirklich sinnvoll sind und Dich unterstützen, wenn Du Muskeln aufbauen willst, Fett abbauen willst und Deine Leistungsfähigkeit steigern möchtest. Die herausragende Qualität unserer Produkte ist der Schlüssel zu Deinem Erfolg.
Contact info
Rudolf-Diesel-Straße 5, 40668, Meerbusch, Germany
- info@bodylab24.de
- bodylab24.de
3.7
Average
5K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ok 👌 😎😑😴😯
December 6, 2021
Unprompted review
Missing item in delivery
I ordered two items from Bodylab24.de and when the order was delivered only one item was present. I asked the DHL delivery person where the second item was but they said he only had one item for delivery to me. Very disappointed!
December 4, 2021
Unprompted review
Reply from Bodylab24
Dear customer,
We are very sorry you did not receive all of your ordered products! Please contact our customer service team, we are happy to help!
Kind regards,
Your Bodylab-Team
Good Tase, bad packaging
Good Morning,
first of all i am no native english speaker. Sorry for my simple style of writing.
I like the tase of your vegan products, that is the main reason i bought them in the past. Unfortunately i have to tell you, that futher i will not buy any of your products, because i do not like your plastic packaging. For example you use only 60% of your packaging for the pudder, the other 40% is empty space. I care about enviroment and I want to avoid waste. It would be great, if you take care of that.
December 4, 2021
Unprompted review
Reply from Bodylab24
Dear customer, Thank you very much for your feedback! We will forward this to the appropriate department.
Kind regards,
Your Bodylab-Team
I am in love with the products
I am in love with the products. They are really worth. I tried many supplements but these are quite perfect. Big recommend 👌
December 3, 2021
Unprompted review
Slow but fine :-)
The ordered goods and the packaging are fine, but the delivery took some time.
December 1, 2021
Unprompted review
No free t shirt
10min after revognizing that i have missed to put in a free t Shirt into my 140€ order, i have contacted service Desk, asking to add the forgotten shirt into my package, next day recieving an email with the answer that it is too late, cause it is a day later. This behaviour makes a frequent customer really unhappy! :(
November 21, 2021
Unprompted review
Reply from Bodylab24
Dear customer,
We are sorry that we could not adjust your order. Because of our 1 - 2 days delivery, your order is being processed within 30 minutes after you ordered. From that moment on we are not able to make any changes to orders.
Regards,
Your Bodylab-Team
I ordered a whey protein Himbeer…
I ordered a whey protein Himbeer Joghurt but you sent me normal whey protein .
November 20, 2021
Unprompted review
Reply from Bodylab24
Dear customer,
We are sorry you received the wrong product. Please contact our customer service, we will find a suitable solution for you.
Regards,
Your Bodylab-Team
When opening the packaging of the…
When opening the packaging of the delivery I was shocked to witness that the „weight gainer“ package was opened and a sizable amount of powder was spilled out. That might’ve been caused through the delivery process or perhaps the unsuitable packaging for such substance. I find this totally unexpected and am looking forward to a response from your side, hence if that will be the case for future deliveries I will impede to emplace orders in the future.
November 19, 2021
Unprompted review
Reply from Bodylab24
Dear customer,
We are very sorry that you box was damaged. Please contact our customer service and we will find a suitable solution for you.
Regards,
Your Bodylab-Team
Great service
November 19, 2021
Unprompted review
Only half of my delivery arrived
While my delivery confirmation said that I'd receive all 3 products today, I only received 2 of them!
November 17, 2021
Unprompted review
Very good
It was a good experience,just the shipment was a few days later than they said.
November 12, 2021
Unprompted review
Perfect Service and fast shipment
Perfect Service and fast shipment. Great supplier.
November 10, 2021
Unprompted review
Good quality !
November 6, 2021
Unprompted review
Bodylab24 customer for years
Bodylab24 customer for years
Very cheap with 30%discount and tastes good even with water
November 5, 2021
Unprompted review
Fast delivery and the products good
November 3, 2021
Unprompted review
Very satisfied :)
Great products and fast delivery as always, thank you!
November 3, 2021
Unprompted review
Super products..
Super products... delivered like they have store behind my house ... I just spent last meal and here it is... 😀
October 30, 2021
Unprompted review
Very Good 👌🏻
October 29, 2021
Unprompted review
Protein box is opened and all is dirty
October 26, 2021
Unprompted review
Reply from Bodylab24
Dear customer,
We are very sorry that you box was damaged. Please contact our customer service and we will find a suitable solution for you.
Regards,
Your Bodylab-Team
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