BoilerCraft Ltd Reviews 16

TrustScore 4.5 out of 5

4.5

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Company details

  1. Heating Contractor
  2. Gas Engineer
  3. Plumber

Written by the company

At BoilerCraft, we specialise in keeping homes warm, safe, and energy-efficient with expert boiler servicing, repairs, and installations. With years of hands-on experience in the heating industry, we’ve built our business around reliability, quality workmanship, and exceptional customer care. Whether it’s a routine boiler service, an urgent breakdown callout, or a brand-new heating installation, we take pride in delivering a personal, professional service you can trust. We also offer a range of flexible Boiler Care Plans to give you complete peace of mind all year round. At BoilerCraft, we believe in honest advice, transparent pricing, and doing the job properly – first time, every time. Your comfort and satisfaction are at the heart of everything we do.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
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1-star

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Rated 5 out of 5 stars

BoilerCraft

W had a new boiler fitted just over 2 years ago. Tom of B C was the installer and gave very good advice on the type of boiler to replace our old one i.e. with preference for a standard type with hot water storage tank: which best suits our needs. Very accommodating with our additional modifications and the system has been operating perfectly. Very clean installation and the servicing since installation has been excellent.
Would be pleased to recommend BoilerCraft to anyone.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Tom was punctual

Tom was punctual, friendly, efficient and professional. He also honest and the company's customer service is Superb (quick response as I loathe time waster and clear communications)! Definitely recommend Boiler Craft and definitely make use of his expertise for regular service in the future.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

The experience was excellent from the engineer . The work was carried out efficiently and professionally, also it was done as an emergency out of hours which was very much appreciated.

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

Very Impressive service

I made the booking and was provided with a time and date for the service to my boiler and the replacement of a radiator valve.
I was kept informed of my appointment and received a message 30 minutes before the appointment time to say that Tom was on his way.
The work was carried out efficiently and in very quick time. I was very impressed with the level of service and will certainly use BoilerCraft again inthe future

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

The engineer arrived on time

The engineer arrived on time. He politely introduced himself and and proceeded to enter the house.
The engineer then began checking the boiler, prior to undertaking the usual necessary checks.
No problems were detected.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I fully recommend Tom and BoilerCraft. We have had a new boiler, hot water tank and Hive system fitted as well as a full clean of the central heating system.

Tom has been professional, knowledgeable and friendly from start to finish. His attention to detail and communication is excellent and he left everything clean and tidy each day. I have no hesitation in recommending BoilerCraft and will 100% use them again, including having the boiler serviced annually.

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Boiler Craft for all future work

Boiler Craft were friendly, efficient, tidy and timely when carrying out some boiler work for us. Safe to say Tom was very knowledgable and knew exactly what he was doing- I’ll be keeping Tom’s contact details for all future engineering/plumbing work.

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Happy with our new boiler

Happy with our new boiler! The installation was done quickly and without any mess. Tom was courteous, on time, and clearly knew what he was doing. Wouldn’t hesitate to call again or recommend to friends.

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Provided good advice beforehand

Provided good advice beforehand, kept me informed about the appointment to replace an existing gas boiler, job completed very efficiently with virtually no disruption. Some additional related tasks also undertaken to complete. Very happy with the service provided.

July 12, 2025
Unprompted review
Rated 5 out of 5 stars

Easy booking and excellent service!

It was so easy to book a slot that suited me. Tom turned up exactly on time and was courteous and knowledgable. My boiler needed a service and he even identified and fixed a small leak on one of my radiators free of charge! Excellent service from start to finish, will definitely be using Boiler Craft for the foreseeable future!

March 18, 2025
Unprompted review

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