Unlike bigger gas repair companies, David and his apprentice Matthew, came and found the problem immediately. He could have fixed the problem himself by buying an expensive part but since my boiler i... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I needed my boiler repaired and serviced quickly due to going on holiday abroad. David came to assess my boiler and within 1 day it was running perfectly again. Superb tradesman and not expensive for... See more
Booked a visit online on his website for the same day. Arrived bang on time and had the problem diagnosed with my botched DIY Tado smart thermostat installation in minutes. Then quickly installed it p... See more
We needed an experienced technician to swap over our home from LPG to natural gas. David carried out the work to first class standard. Also fitted a Hive system which is awesome. David was on time, an... See more
Company details
Written by the company
Boiler Doctor was created in January 2021 by ex Scottish Gas Engineer David Aitken. After 18 Years with the Company David wanted something different and a company that reflected his values. David is a very confident experienced engineer in all aspects of Gas , he wants to Provide excellent customer service at a Fair Affordable Price.
Contact info
13 Milne Drive, fk2 9gt, Falkirk, United Kingdom
- 07445664075
- boilerdoctorfalkirk@outlook.com
- boilerdoctorfalkirk.com
Excellent service from David
Excellent service from David, will definitely use again.
The Best there is!!
Unlike bigger gas repair companies, David and his apprentice Matthew, came and found the problem immediately. He could have fixed the problem himself by buying an expensive part but since my boiler is only 3 years old, he called the manufacturer on my behalf, saving me at least two hundred pounds, to have it fixed under warranty.
An honest, reliable and friendly worker who knows his stuff. I would definitely recommend him for any gas related work.
Great company, honestly was spot on.
Had an engineer out on Monday to repair my boiler. He was there for over an hour and couldn't fix it as he came to the conclusion it was the mother board. He directed us to call the boiler makers and speak to them and to stay away from buying parts off eBay for safety reasons. After doing what he recommended it is now having to be a new boiler put in. We emailed the company back to ask if they could give a quote for replacing our boiler and they got back to us very quickly which I really appreciate, especially with having no heating. The engineer who had been was very honest and down to earth and they seem to be a very genuine company who do as it says on the tin kinda people. I would definitely recommend these guys, top notch.
Boiler running perfectly again
I needed my boiler repaired and serviced quickly due to going on holiday abroad. David came to assess my boiler and within 1 day it was running perfectly again. Superb tradesman and not expensive for the job being carried out. He and his apprentice are very nice people. I will always go to the boiler doctor from now on.
Satisfied cutsomer
Prompt attention. Excellent workmanship. Highly recommend.
First class service
First class service, probably the most thorough inspection and service I've ever had , great professional and would highly recommend
Highly recommended
We needed an experienced technician to swap over our home from LPG to natural gas. David carried out the work to first class standard. Also fitted a Hive system which is awesome. David was on time, and kept us updated and done an awesome job for us. Highly recommended.
Boiler replacement.
Saw the advert for his summer deal new boiler installation.
There was no hidden costs.
He arrived on time.
He was informative before, and during the new installation.
He was efficient with his time.
I was very impressed with his professionalism and cheery personality. Especially with the heat he was working in.
Highly recommend.
First classservicea few…
I have used boiler doctor on a few occasions, he services my heating and gas fire 🔥 he has also attended tò a breakdown mid winter very promptly to replace a water pump which packed in I cannot fault him his prices are reasonable and he does an excellent job 👍 se
Avoid Boiler Doctor's plumbing services
Please AVOID the plumbing services used by the Boiler Doctor Falkirk. I booked the plumbing appointment with the Boiler Doctor via Whatsapp but you can also book on their website. They did not inform me that they "sub-contract" a plumber. Please avoid this plumber Ross McLean. He failed to install a dishwasher correctly, which has caused significant water damage to my house.
Smart thermostat installation
Booked a visit online on his website for the same day. Arrived bang on time and had the problem diagnosed with my botched DIY Tado smart thermostat installation in minutes. Then quickly installed it properly and made sure everything was working as intended. Would highly recommend.
First Class Service.
First Class Service.. So glad I found Boiler Doctor. Contacted David because I needed a new water cylinder. He was excellent with his knowledge and advice. David is very passionate about his work and customers
Would have no hesitation in recommending Boiler Doctor.. Thank You David..
Sunday call out
Sunday call out within 2hrs, sorted temporarily before returning with the part required and sorted permanently. All for a great price and excellent customer service.Deffo using again for servicing and any repairs if required
New boiler and heating system
We needed a new boiler and heating system urgently and we could not have made a better choice. Brilliant price, brilliant job and the complete professional. It wasn’t easy work but he did everything we needed and I would recommend him to anyone and everyone - no hesitation. Just the absolute best!
Excellent service and really pleased…
Excellent service and really pleased with David's professionalism and great attitude to attend and fix the bath leak.
There were no qualms about investigating to get to the root of the problem asap. David was very accommodating with other smaller issues with leaks and was more than happy to spend time resolving those on his visit, with a wonderful and reassuring approach to service.
David was also flexible with the appointment which helps in situations not in your control.
David is friendly yet conscious of getting the job done quickly and to high standard.
I would use Boiler Doctor again. Thanks.
Linlithgow.
brilliant service
brilliant service, great communication very professional, highly recommended. Thank you for fixing our boiler.
brilliant service
brilliant service, very professional, highly recommended. Thank you for our new boiler, and hot water!
Excellent service
Excellent service, competent and very tidy. Refreshing to deal with a good professional.
Got a new Boiler and 2 new radiators.
Got a new Boiler and 2 new radiators.
Was given advice on different options available for Boiler replacement, install was neat and tidy.
Great service and will definitely a returning customer.
Brilliant service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






