CDRoberts Boiler Expert Reviews 100

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Boiler broke down and my elderly mother needed a quick replacement to make sure she had hot water and heating. CD Roberts were quick efficient and reasonably priced supplying a Worcester Bosch boile... See more

Rated 5 out of 5 stars

Really happy to recommend CD Robert's Boiler Expert. Our engineer (David) has been looking after our heating system for a couple of years now. Unlike most tradesmen, David arrives on time and works c... See more

Rated 5 out of 5 stars

I received a very prompt response from David when needed. He was very clear in providing the options available to me and acted quickly once a decision was made. The boiler fitted looks great and was i... See more

Rated 5 out of 5 stars

Brilliant outstanding service. From initial coming out to putting in a new boiler, and making sure radiators worked. Work was done cleanly, everything set up and explained. Having a new boiler has... See more

Company details

  1. Gas Engineer
  2. Heating Contractor

Written by the company

Local plumbing and heating company, experienced in servicing, repair and installation of all gas boilers, both domestic and commercial.


Contact info

4.9

Excellent

TrustScore 5 out of 5

100 reviews

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Rated 5 out of 5 stars

David did a great job when fitting our…

David did a great job when fitting our new boiler. We was pleased with how easy it was to get everything sorted for us. Highly proffesional. Thank you .

May 15, 2021
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Reply from CDRoberts Boiler Expert

Hi Sarah,

Really glad to hear that you're new boiler is working well for you and you found everything to be professional,

Thank you for taking the time to leave a review
David

Rated 5 out of 5 stars

Excellent, reliable service

David first responded to a boiler emergency at my property when I couldn’t find anyone else to help quickly. His service was prompt, punctual and very professional and I was only charged the call out fee.
On another occasion I had to cancel some work he had already ordered equipment for and he was extremely gracious and understanding about it.
Very professional and skilled.

May 15, 2021
Unprompted review
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Reply from CDRoberts Boiler Expert

Thank you for your'e kind words and taking the time to leave a review, happy to hear that you have been happy with all the service that you have received.

Many thanks
David

Rated 5 out of 5 stars

Excellent guy

Excellent guy. Gave our fire a good service and its glowing well. Cheers once again

Mike

May 10, 2021
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Reply from CDRoberts Boiler Expert

Hi Mike,

Thank you for leaving a 5 star review, I am happy to hear that everything is going well with your gas fire and you were pleased with the serviced you received.

Thanks again

David

Rated 4 out of 5 stars

S&I of a 3 port valve

A good job well done in a timely manner, however we were charged 20% VAT although CDRoberts is not VAT registered according to HMRC, we were disappointed by this.

May 7, 2021
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Reply from CDRoberts Boiler Expert

Hi Stephen, thank you for taking the time to leave a review and I'm glad that everything was done in a timely manner and you're please with the job. As for the VAT registration I can assure you that we are VAT registered the number is 376 6776 36, I'm not sure why HMRC wasn't showing this? But obviously would like to clear this up as this would be illegal. I will also email you a copy of the Certificate of registration.

Many thanks
David

Rated 5 out of 5 stars

CD Roberts have serviced the boiler at…

CD Roberts have serviced the boiler at our Community centre. They always come out quickly if we have a problem. They give us fair advice and they look after us very well. Highly recommended

March 26, 2021
Unprompted review
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Reply from CDRoberts Boiler Expert

Hi Chris

Thank you for your 5 star review of your recent boiler service, as local boiler specialist I'm glad to hear that the community centre has benefitted from the work I have done there.

I look forward to working together in the future.

Kind Regards
David

Rated 5 out of 5 stars

Brilliant service

Had my boiler serviced and communication was brilliant from start to finish. Arrived on time and was friendly, knowledgeable and helpful. All round brilliant service and will definitely use again and recommended to family and friends.

March 26, 2021
Unprompted review
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Reply from CDRoberts Boiler Expert

Hi Sarah,

Thank you for your 5 star review of your recent boiler service, as local boiler specialist I'm glad to hear that your customer journey from start to finish was brilliant.

I look forward to working together in the future.

Kind Regards
David

Rated 5 out of 5 stars

Radiator Repair

David did a great job repairing my radiator! Friendly and professional. Would recommend to all!

March 22, 2021
Unprompted review
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Reply from CDRoberts Boiler Expert

Thank you, for your review and recommendation.

Rated 5 out of 5 stars

Fantastic service

Fantastic service! Found the problem quickly and sorted it! Can’t thank you enough

March 21, 2021
Unprompted review
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Reply from CDRoberts Boiler Expert

Glad to hear it, and happy that your boiler is still working and keeping you warm.
Thank you.

Rated 5 out of 5 stars

Annual Boiler and Gas Fire Service

Annual Boiler and Gas Fire Service
Polite and friendly and followed Covid restrictions and wore PPE
Did a really good job and left work area clean and tidy
Very knowledgeable and gave good advice
Will definitely book in for the annual service next year and would recommend.

March 17, 2021
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Reply from CDRoberts Boiler Expert

Thank you, reviews like this mean alot.

Rated 5 out of 5 stars

I would highly recommend David to anyone in the future.

David recently repaired my boiler that had stopped working. He came on the Friday afternoon and diagnosed the problem and by the Saturday morning he had picked up the part required and had installed it. I was highly Impressed with David's work. I would definitely use David again and would highly recommend him to anyone else.

March 2, 2021
Unprompted review

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