BOLDE  Reviews 123

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including wetsuits, masks, snorkels, and fins, often highlighting their comfort, perfect fit, and vibrant colors. Many appreciate the excellent customer service, noting quick responses and helpful support, and frequently mention the fast and efficient delivery of their orders. However, some customers experienced minor issues. A few reviewers reported skin irritation from wetsuit stitching, while others found certain fins to be more rigid than expected. There were also isolated instances of wetsuits leaking or being a bit loose around the neck, and one customer expressed dissatisfaction with receiving a credit note instead of a direct size exchange.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of wetsuits, masks,... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the quick and easy... See more

Based on these reviews

Rated 5 out of 5 stars

Outstanding service!!! Received my mask and snorkel, accidentally received the wrong mask, I contacted Bolde and they not only sent out my correct mask within the hour, they gifted me the incorrect o... See more

Company replied

Rated 5 out of 5 stars

Purchased a mask and snorkel a few months ago but only got a chance to use it on our recent trip to Central Sulawesi (Indonesia) hence the late review. I was worried about purchasing online because it... See more

Company replied

Rated 5 out of 5 stars

I was looking at these wetsuits and was delighted when they went on sale!!! What a gorgeous wetsuit. The order was easy. Communication was great (upon order, when it was being sent and expected arri... See more

Company replied

Rated 5 out of 5 stars

Service was the next level, not only did she reply to all my questions quickly, once I paid, I received my beautiful bolde wetsuit that day!!! Personally delivered, it helped being just down the road... See more

Company replied


Company details

  1. Sportswear Store

Written by the company

BOLDE is an innovative wetsuit brand that designs high quality, Eco-friendly jackets, spring suits and steamers for women. All BOLDE wetsuits are made from premium, Japanese Limestone-based neoprene, resulting in high flexibility, durability, and longevity, and the flattering cut lines have been specifically tailored to flatter and enhance a woman’s unique body shape. In an effort to help protect the ocean, BOLDE is committed to using HERO compostable mailers instead of plastic.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

123 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Beautiful wetsuit

Beautiful wetsuit, fits well, comfortable, looks good. Highly recommend.

June 25, 2024
BOLDE  logo

Reply from BOLDE

Hi Alice,

Thank you for your lovely review. I'm so glad to hear that you love your new wetsuit, I'm sure you will have many amazing ocean adventures in it.

Thanks,
Amanda

Rated 4 out of 5 stars

Gorgeous design and colours

Gorgeous design and colours. Respectful company with great customer service.

May 16, 2024
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Reply from BOLDE

Hi Priscilla,

Thank you for your kind review. I'm so glad to hear that you love your new wetsuit and that your were pleased with our service.

Thanks,
Amanda

Rated 5 out of 5 stars

Best swim jacket EVER for cold water swimming

I have a very low tolerance for the cold and swimming in Canberra indoor pools in winter was becoming unbearable. I bought the BOLDE swim jacket--what a game changer! It keeps me warm, easy to put on and very comfortable to swim in. Now I look forward to swim training and only regret I didn't purchase one earlier :-)

July 3, 2024
Unprompted review
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Reply from BOLDE

Hi Carol,

Thank you for your kind review. I am so glad to hear that we could make your winter swims more enjoyable.

Happy swimming in your new BOLDE jacket!

Thanks,
Amanda

Rated 5 out of 5 stars

Courteous and prompt customer service

Courteous and prompt customer service, Lovely product, quality construction, company focus on producing products with reduced environmental impact so we can enjoy the underwater world with a little 'style' and comfort...

May 18, 2024
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Reply from BOLDE

Hi Chris,

Thank you for your lovely review. I'm glad to hear you were happy with our service and your new BOLDE wetsuit.

Thanks,
Amanda

Rated 5 out of 5 stars

Great communication

Great communication. Very happy with delivery and follow up. Good quality wet suit and very warm in 12 degree water. I’m going to order a swim suit for summer.

May 20, 2024
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Reply from BOLDE

Hi Helen,

Thank you for your very kind review. I'm glad to hear you were happy with the process of ordering from us. You look great in your BOLDE wetsuit in the photo you sent us :)

Feel free to reach out at any time.

Thanks,
Amanda

Rated 5 out of 5 stars

The whole experience was great.

The whole experience was great.

May 9, 2024
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Reply from BOLDE

Hi Michelle,

Thank you for your review :) I'm glad you had a great experience with your BOLDE purchase.

Thank you,
Amanda

Rated 4 out of 5 stars

The material takes longer to dry…

The material takes longer to dry compared to my other wetsuits and a little stiffer. But beautiful colour and fit is fine.

April 22, 2024
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Reply from BOLDE

Hi Leith, thank you for your review :)
I'm glad to hear you love the colour and that the wetsuit is a great fit for you. The wetsuit most likely takes longer to dry as limestone wetsuits have a greater cell density making them more impermeable to water (keeping your warmer for longer) than oil-based ones. Happy ocean adventures in your new suit!
Thanks,
Amanda

Rated 4 out of 5 stars

Communication with BOLDE was easy and…

Communication with BOLDE was easy and quick
No trouble to return for an exchange.Great design
But the exchange was still not a good fit,but the return is at my cost.

April 2, 2024
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Reply from BOLDE

Hi Noelene,
Thank you for your review.
We try and be as accommodating as possible to get the right size for our customers - offering free shipping and exchanges. Unfortunately, as a small business, it is not feasible to offer free shipping and exchanges and then also provide a full refund. We did our best to make your experience with us as seamless as possible (exchanging in excess of 30 emails to find you the best fit/ track your items etc), unfortunately with wetsuits, it is difficult to find the perfect fit for every body. Thanks, Amanda

Rated 5 out of 5 stars

Beautiful product, reliable store.

Just received my new wetsuit jacket and I’m absolutely in love! Had been looking all over for a wetsuit that I can trust and fall in love at the same time. At last!! I feel I've met the One: safe, reliable, warm, comfortable, eco-friendly, and beautiful. Colors and design are stunning and way more than words can describe.
It’s full of ocean vibes and makes my heart dance every time I see it. My Bolde jacket will definitely enhance my future ocean encounters and experiences.

As the waters are still too cold, I've only tried it on on land but it is exceptionally comfortable. Super stretchy, zipper is wonderfully smooth, easy to put on and take off. The feminine design fits well, and brings out the beauty of the body. Customer service, payment procedures, shipping etc.: everything was super smooth and reliable. International shipping to Japan only took 11days.

Thank you Amanda for creating such an extraordinary product. Wearing a Bolde will be like wearing my favorite dress to the beloved ocean. Truly recommended to ocean loving women all over the world. Go Bolde!

April 30, 2024
Unprompted review
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Reply from BOLDE

Hi Makiko, Wow!!! Thank you so much for your incredible review. I am so glad to hear that you are happy with your new wetsuit. I can't wait for you to wear it in the water and make many amazing ocean memories in it. Thanks, Amanda

Rated 5 out of 5 stars

Great quality

Great quality gear! I got a wetsuit jacket, mask and snorkel, and super happy with the look and feel.

January 1, 2024
Unprompted review
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Reply from BOLDE

Hi Emma, thank you so much for your lovely review. I'm sure you will have many amazing ocean adventures in your new jacket and snorkel set. Thanks, Amanda

Rated 5 out of 5 stars

Five Star Experience!

Highest level of service, quality and deep understanding of what is required in a women’s wetsuit. The quality is second to none, the fit is perfect and it’s snug and warm but you can still move. I love it!!!

February 10, 2024
Unprompted review
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Reply from BOLDE

Hi Kali, thank you so much for your lovely review. I'm so glad we were able to provide you with the perfect fit. I'm sure you will make many amazing ocean memories in it. Thanks, Amanda

Rated 5 out of 5 stars

Comfy wetsuit top

The customer service was exceptional to help me buy the correct size.
When it arrived, I couldn’t believe the comfort and quality.

March 8, 2024
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Reply from BOLDE

Hi Carolyn,
Thank you for your very kind review. I was so glad I could help you find the perfect fit. I'm sure you will have many amazing ocean adventures in your new wetsuit :). Thanks, Amanda

Rated 5 out of 5 stars

High quality delivered promptly

High quality delivered promptly

February 26, 2024
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Reply from BOLDE

HI Maureen,

Thank you for your review. I am so glad you are happy with your wetsuit and our service. I hope you have many amazing water adventures in your new steamer :)

Thanks,
Amanda

Rated 5 out of 5 stars

Exceptional!

Everything went very smoothly from the beginning, it was super easy to place the order online and pay, and delivery was fast too, the wetsuit was packed with care. Speaking of the goods itself, the wetsuit is of premium quality and simply gorgeous, fits snug and super comfortable, very stretchy, and I believe it’s the best wetsuit I’ve ever tried on!

January 2, 2024
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Reply from BOLDE

Hi Anna,
Thank you for your very kind review. I am so glad you love your new steamer! I am sure you will make many beautiful ocean memories in it :)
Thanks,
Amanda
x

Rated 4 out of 5 stars

Easy ordering

Easy ordering. Quick delivery. Beautifully packaged and stunning colour. Love it.

February 6, 2024
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Reply from BOLDE

Hi Lisa,

Thank you for your lovely review, we're so glad you're happy with your new wetsuit. With the 4 stars, was there something we could improve on? It is always great to get feedback on how we can offer a better service and product.

Thanks,
Amanda

Rated 5 out of 5 stars

Stunning products, kind people, superb company!

The products are absolutely beautiful and top quality! I followed this company on instagram and the founder, Amanda, reached out to connect and I had a wonderful conversation with her before making my purchase of the sprinsuit and mask/snorkel set. They arrived quickly, the packaging was beautiful and all recyclable or biodegradable, and the mask & snorkel and the springsuit were absolutely beautiful!! I cannot wait to get out snorkelling in my new gear. Would absolutely recommend Bolde to anyone looking for unique, sustainable, and stunning water wear. I will be saving up for a full wetsuit very soon!!

January 30, 2024
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Reply from BOLDE

Hi Annie,

Thank you for your very kind review. I am so glad that you are happy with your springsuit and mask & snorkel set :). I'm sure you will have many amazing ocean adventures in them. We would love for you to tag us on IG so we can see them when you do :)

Thanks,
Amanda
x

Rated 5 out of 5 stars

Bolde and beautiful wetsuits!

Fantastic customer service! Wetsuit arrived in beautiful packaging with gorgeous personal note. The quality, colour and fit of the wetsuit is perfect. So comfortable to swim in across the ocean. I bought a full length steamer and the bikini style with long sleeves. Love them both!

January 30, 2024
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Reply from BOLDE

Hi Merryl,

Thank you for your lovely review. I am so glad to hear that you are happy with both your steamer and springsuit :). I'm sure you will have plenty of ocean adventures all year round now!

Thanks,
Amanda
x

Rated 5 out of 5 stars

Great customer service

Beautiful, high-quality wetsuit and fantastic customer service. Thank you!

February 13, 2024
Unprompted review
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Reply from BOLDE

Hi Liz, thank you for your kind review, it was a pleasure assisting you with your purchase. Thanks, Amanda

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