BOLIA Reviews 287

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Very friendly service and professional advice. I had a 'bad' experience last year with your external delivery company. This has been solved by You in a very nice manner. So I am stiil a satisfied cust... See more

Company replied

Rated 5 out of 5 stars

The consultant was very active, polite and helpful. We were motivated by the discounts, the order was made accurately and smoothly. Very much looking forward to receive our goods exactly the day we’ve... See more

Company replied

Rated 5 out of 5 stars

We are delighted with the products offered by Bolia. We love the design, the quality and the overall customer experience. However, Bolia uses GLS which is a total DESASTER. GLS has been reall... See more

Company replied

Rated 5 out of 5 stars

I was very impressed by the service and the wonderful team helping me at BOLIA. Irene and her manager went beyond the call of duty to ensure that my order was delivered on time. I would recommend... See more

Company replied

Company details

  1. Furniture Store
  2. Decoration and Interior Design Store
  3. Furniture Accessories
  4. Living Room Furniture Store
  5. Outdoor Furniture Store
  6. Sofa Store

Written by the company

Bienvenido/a a Bolia. Un universo de diseño escandinavo inspirado en la naturaleza cambiante que nos rodea. Nuestros diseños son obra de diseñadores reconocidos de todo el mundo y son creados por las manos de los ebanistas más competentes en los mejores y más duraderos materiales exclusivamente. Diseños atemporales personalizados a tu medida y fabricados para durar generaciones. // Et donem la benvinguda a Bolia. Un univers de disseny escandinau inspirat en la natura canviant que ens envolta. Els nostres dissenys han estat creats per dissenyadors reconeguts de tot el món i elaborats a mà pels millors ebenistes, emprant només els materials més duradors i de la millor qualitat. Disseny atemporal, fet a mida per a tu i creat per durar generacions.

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

287 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Good customer service

Good service and nice experience

April 30, 2026
BOLIA logo

Reply from BOLIA

Dear Jose Luís,

Thanks so much for the review.

We hope you enjoy your products and have a great day.

Bests,

Joaquín, BOLIA.

Rated 1 out of 5 stars

Premium Branding Meets Shoddy Construction: The Bolia Noora Story

The Bolia Noora sofa is a textbook example of form completely sacrificing function. For a “premium” product costing over €7,000 after tremendous discounts, the workmanship is shockingly poor: one leg snapped during basic installation, the provided screws barely engage the frame, and the wooden structure underneath is visibly cracked from missing pilot holes. Instead of receiving a flagship piece of Scandinavian design, we got something that feels like a rushed, poorly inspected assembly‑line job, where the first few hours of ownership required DIY structural repairs just to sit on it safely. At the store it looks marvelous though.

On top of the physical defects, Bolia’s post‑sale support is both dismissive and impractical. The company refuses to address the broader risk of hidden damage, will not offer local inspection in Spain, and expects customers to accept replacing only a single module while potentially living with an entire sofa that may be compromised. The lack of on‑site service, combined with an insistence on a 10‑year warranty that excludes “wear and tear” while ignoring the fact that the sofa arrived broken in the first place, makes the purchase feel less like a luxury investment and more like a high‑risk gamble.

February 27, 2026
Unprompted review
BOLIA logo

Reply from BOLIA

We’re very sorry to read about your experience with your Noora sofa, and we sincerely apologise for the frustration and disappointment this has caused. This is certainly not the level of quality or ownership experience we aim to deliver.

We would very much like the opportunity to review your case in full and ensure it is handled appropriately. Please contact our Customer Care team at atencionalcliente@bolia.com, and include your order number and any additional details or documentation you may have. This will allow us to investigate thoroughly and follow up with you directly.
Thank you for taking the time to share your feedback. While we regret the circumstances, we do appreciate you bringing this to our attention so we can address it properly.

Kind regards,
Pamela, BOLIA

Rated 5 out of 5 stars

I love everything about this store…the…

I love everything about this store…the unique touch,the harmony of the colours…everything in done with such a classy taste

March 22, 2026
BOLIA logo

Reply from BOLIA

Good morning,

Thanks for the review!

We 're glad that you really like our store and the design.

Hope you have a great day.

Bests,

Joaquín, BOLIA.

Rated 5 out of 5 stars

Amazing experience !

Professionalism
Kindness
Flexibility
Efficiency

Amazing experience !

February 22, 2026
BOLIA logo

Reply from BOLIA

Dear Antoine,

Thanks for the review and great to hear that there's so many positive points in your experience with us.

Hope you have a great day.

Bests,

Joaquín, BOLIA.

Rated 5 out of 5 stars

Buen expriencia

Very good follow up and help to choose furniture and currier service.

February 20, 2026
BOLIA logo

Reply from BOLIA

Dear Ive,

Thanks so much for the review and great to hear about your experience purchasing with us.

Hope you have a great day.

Bests,

Joaquín, BOLIA.

Rated 5 out of 5 stars

Always a pleasure to work with Bolia in…

Always a pleasure to work with Bolia in Barcelona! Professional advice and very helpful.

February 17, 2026
BOLIA logo

Reply from BOLIA

Dear Nina,

Thank you so much for the positive review.

Great to hear that the experiences with our colleagues from the store in Barcelona has been always positive.

Hope you have a great day.

Bests,

Joaquín, BOLIA.

Rated 5 out of 5 stars

I was very impressed by the service…

I was very impressed by the service and the wonderful team helping me at BOLIA. Irene and her manager went beyond the call of duty to ensure that my order was delivered on time.
I would recommend BOLIA to all my friends and acquaintances

February 8, 2026
BOLIA logo

Reply from BOLIA

Dear Ety,

Thanks so much for the review.

Great to read that our colleagues did everything possible to help and get the order delivered when it was supposed to.

Hope you have a great day.

Bests,

Joaquín, BOLIA.

Rated 5 out of 5 stars

Great experuence

Lovely store, well laid out. Great service.
Looking forward to the delivery of our sofa :)

January 13, 2026
BOLIA logo

Reply from BOLIA

Dear La Wi,

Thanks for the review.

Hope you have a great day and looking forward to deliver your sofa.

Bests,

Joaquín, BOLIA.

Rated 5 out of 5 stars

The person that helped us was super…

The person that helped us was super helpful and friendly. She even spoke Polish with us, really great service!

January 11, 2026
BOLIA logo

Reply from BOLIA

Thanks so much for the review Martin,

Great to read that the attention was great and in Polish.

Hope you have a great day and enjoy the purchase.

Bests,

Joaquín, BOLIA.

Rated 5 out of 5 stars

Staff were very helpful and welcoming

Staff were very helpful and welcoming. Product quality on point.

December 24, 2025
BOLIA logo

Reply from BOLIA

Dear Eddy,

Thank you very much for the review. We're glad to hear that you had a positive experience at our store.

Hope you have a great day.

Bests,

Pamela, BOLIA.

Rated 5 out of 5 stars

Very friendly helpful and competent…

Very friendly helpful and competent service.

December 21, 2025
BOLIA logo

Reply from BOLIA

Dear Ety,

Thanks so much for the review and good to read that the experience has been always positive.

Hope you have a great day.

Bests,

Joaquín, BOLIA.

Rated 5 out of 5 stars

Very friendly service and professional…

Very friendly service and professional advice. I had a 'bad' experience last year with your external delivery company. This has been solved by You in a very nice manner. So I am stiil a satisfied customer who loves your product range.

December 5, 2025
BOLIA logo

Reply from BOLIA

Dear Jan,

Thanks so much for the review!

Good to read that besides the inconveniences you're happy with our service and products overall.

Hope you have a great day.

Bests,

Joaquín, BOLIA.

Rated 5 out of 5 stars

Experience and Quality

The persons in the store are professional and offer the options available. I had two separate occasions of purchases, and the experience was consistent. The items are of very good quality.

November 5, 2025
Unprompted review
BOLIA logo

Reply from BOLIA

Thanks so much for the review Carmen!

Glad to read that both experiences were positive.

Hope you have a great day,

Bests,

Joaquín, BOLIA.

Rated 5 out of 5 stars

The consultant was very active

The consultant was very active, polite and helpful. We were motivated by the discounts, the order was made accurately and smoothly. Very much looking forward to receive our goods exactly the day we’ve agreed. Good luck and thank you!

November 5, 2025
BOLIA logo

Reply from BOLIA

Dear Anna,

Thanks to much for the review.

Hope you have a great day and that you can enjoy the products as much as the process once we deliver it.

Bests,

Joaquín, BOLIA.

Rated 5 out of 5 stars

Working with Iryna in Málaga was such a…

Working with Iryna in Málaga was such a pleasure! She took great care to make sure we found the exact sofa for our needs. I’m excited for our sofa to arrive and working with her again in the future.

October 17, 2025
BOLIA logo

Reply from BOLIA

Thanks so much for the review Amy.

Glad to read that working with Iryna was so good and we hope you can enjoy your sofa from the day of arrival.

Hope you have a great day.

Bests,

Joaquín, BOLIA.

Rated 5 out of 5 stars

Beautiful furniture, helpful customer service

Furniture is beautiful and well-made. When I had a personal concern with the furniture (not related to its quality and construction), Bolia team was empathetic and helpful.

September 21, 2025
BOLIA logo

Reply from BOLIA

Dear Tricia,

Thanks so much for the review.

Glad to read that the service was helpful and empathetic.

Hope you have a great day.

Bests,

Joaquín, BOLIA.

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