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Rated 1 out of 5 stars

Boots arrived within 2 weeks, so issues there but they were NOT cowhide leather as stated in the description, just very smelly synthetic. Also no sign of any memory/nano foam as insole. very misleadin... See more

Rated 1 out of 5 stars

This company deserves 0 stars! The boots are not as advertised. The company is using false advertising. They are using Clarks name and logo, even in the same font! How can they get away with this? The... See more

Rated 1 out of 5 stars

the sizing for the boots is completely wrong. I orderd a size 6 for the wife and they came withing a few days. When they were tried on they were very tight and even my daughter who is a size smaller s... See more

Rated 4 out of 5 stars

Do not use this company because You cannot return goods and if you insist and return you have to pay tax of £20 approx, recorded delivery to return to China. When I did this they denied recei... See more

1.9

Poor

TrustScore 2 out of 5

42 reviews

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1.9

All reviews

(42)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Misleading product description

Boots arrived within 2 weeks, so issues there but they were NOT cowhide leather as stated in the description, just very smelly synthetic. Also no sign of any memory/nano foam as insole. very misleading product description ...BEWARE!

November 29, 2023
Unprompted review
Rated 1 out of 5 stars

Don't buy from this company ..I…

Don't buy from this company ..I purchased boots .they were much to big and wide ...Baloone are a nightmare to return items and get refund .they offered me 15% refund . I'm still trying to return them ...AVOID this company......5 days of texting still have,nt been able to get refund ....

November 14, 2023
Unprompted review
Rated 1 out of 5 stars

If I could give this zero stars I would. Scam siteI…

If I could give this zero stars I would.
Ankle boots ordered state:- calf leather! They are plastic!

True to size, they are not!

UK based, certainly not! Item tracked to China
Avoid this site at all cost.
They then start offering discount for this tat and to donate the item to charity!

Absolute scam site.
Avoid.

October 24, 2023
Unprompted review
Rated 2 out of 5 stars

Shoes were so tight my toes went into…

Shoes were so tight my toes went into spasm.i don't have wide feet. I couldn't return, unless I paid the postage which was £20.45. They asked didn't I have a friend to give them to! Eventually they gave me 45% of my money back. Never again

July 3, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid

Size is extremely large. Material is cheap and very stretched. Don't waste your time ordering. Don't pay express as it takes 3 weeks minimum. when you email they tell you to stay patient but never give any answers.

July 4, 2023
Unprompted review
Rated 1 out of 5 stars

This company is disgusting!!!!!!

This company is disgusting!!!!!!
I ordered a pair of shoes, they arrived packed too tightly, and the shoes were cracked, and they were too big. Boloone won't let me return them and have offered me 30% of the cost of the shoes!!
DO NOT buy from this scam of a company!!!!

June 9, 2023
Unprompted review
Rated 1 out of 5 stars

SCAMMERS - DO NOT TRUST

They are scammers who don't refund and send defective product. It says free returns yet they keep haggling with you about the refund and saying we need spend money to send it back to their warehouse. Them they block you so they don't need to issue a refund!

June 1, 2023
Unprompted review
Rated 1 out of 5 stars

Steer clear of this scam company !

Steer clear of this scam company ! Ordered a garden hoe , took 2 weeks to arrive , was charged 5.00 delivery , on arrival , the hoe had no handle ! Advertised with handle, to draw you in . I would give no star if i could . Do not buy from them !!!!! Any good reviews they must write themselves. Will take this matter further to Trading Standards , im sure the safety aspect is unacceptable . A blade with no handle !

May 30, 2023
Unprompted review
Rated 1 out of 5 stars

I ordered a size 6 in a shoe thinking…

I ordered a size 6 in a shoe thinking this would be a euro size 40. I received a euro size 38. When I complained I was told I should have checked size chart correctly. I thought I had but after two emails I have received no advice on how to return, exchange or refund. Looking at the size chart which is very small it would appear I had ordered a us 6 which is equivelent to a euro 36. So not sure how they managed to send me a euro 38. Looks like we both made mistakes. Really poor customer service.

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

Great customer support

Great customer support! My questions were answered quickly.
I ordered a shapewear bra and I couldn't be happier. Great fit, very comfortable and a great price.
Everything around is great!

February 11, 2023
Unprompted review
Rated 1 out of 5 stars

Wrong product sent and extremely poor…

Wrong product sent and extremely poor qualityasked for a refund and was told we cannot return as there warehouse is shut and it would cost them to much offered 25% refund for goods not worth 10% of what i paid. No customer service and a complete waste of space. do not trust

April 23, 2023
Unprompted review

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