Since being on MJ for just over a year I moved over from Curate - I can’t express how impressed I am with Bolt, Jesse has been amazing with the check-ins making sure I’m staying accountable and just... See more
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Review summary
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Reviews shaping this summary
Bolt pharmacy have been excellent with their care and support with my continued weight loss. I feel secure in the knowledge that I’m using a genuine product as you see some shady products online. If y... See more
Starting from the beginning, back in March. The initial assessment was thorough, as it should be for any prescribed medications. Since then, I had to get in touch with the team at Bolt quite a few tim... See more
They are very good at reminding you when to purchase your next doses but not so good when you need a replacement sharps bin. They just point you to your local authority or require you to pay extra.... See more
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Company details
Written by the company
Prescription treatments available by simply filling in our online consultation form and having medication delivered discreetly to your doorstep. We provide treatments for weight loss, erectile dysfunction, men's health, women's health, travel health, and a variety of other conditions. Our company mission is to make prescription treatments accessible in a way that is quick and easy whilst prioritising safety above all else. Bolt Pharmacy is a GPHC registered pharmacy in the UK and all medication is checked and dispensed by our team of experts including qualified clinicians and pharmacists.
Contact info
Unit 3C Frontier Park, Frontier Avenue, BB1 3AL, Blackburn, United Kingdom
- hello@boltpharmacy.co.uk
- boltpharmacy.co.uk
4.5
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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I can not say enough good things about…
I can not say enough good things about Bolt. I was looking to go on weught loss medication, but was not sure which one would suit me best. They have a range of different ones and I was then able to make an informed decision. The entire process was vwry straight forward and I got a decision in just over a day. I was please to recieve information from them regarding another medication I take from them advising me of what I need to do to take the weight loss medicatiin safely. Their team were very helpful throughout and the app they provide is very handy. The medication was delievered promptly and packaged very well.
July 14, 2026
Unprompted review
Really easy and great response
July 13, 2026
Easy to reorder
Easy to reorder. Easy to self administer. Weight loss actually happening.
July 13, 2026
Feel well supported in my weight loss…
Feel well supported in my weight loss journey .Everything well packaged and quick deliverly
July 13, 2026
Absolutely brilliant have never had any…
Absolutely brilliant have never had any problems with ordering from them would definitely recommend.
July 15, 2026
Under hand operators
So ordered one thing, and then found out over three months, they have taken funds every month for the same item.
Trying to get hold of them is useless! as you never get an answer! trying to recover funds through the bank now!
July 16, 2026
Unprompted review
SHOCKING
Shocking! Delivered my medication to the wrong address (god knows where) states my neighbour but isn't my neighbour. Now out of pocket by over £200 and no medication. AVOID THIS PHARMACY
UPDATE
They are now saying because it was delivered somewhere it's up to me to contact the police and find the parcel!
Constant AI generated responses is insulting!
I paid for a product £239 from this company and they have a duty to deliver said product to me (the person that placed the order) if they can't fulfill the order the should refund so I can order from a decent honest pharmacy.
Absoute joke this company
UPDATE
Because I had deliver to neighbour at number 14 if not in turned on, apparently it doesn't matter which number they delivered to (not me or 14) Bolt say its my problem. As I consumer I have the right to either have what I paid for or have a refund.... a fact that Bolt are refusing. No medication and £239 they have from me for the pleasure of causing me stress and upset
July 11, 2026
Unprompted review
I started on Mounjaro five weeks ago…
I started on Mounjaro five weeks ago and in this time I’ve lost almost 1 stone in weight, 12lbs to be precise. I like the fact that Mounjaro has massively reduced my cravings for food especially when I wasn’t even hungry. The ‘food noise’ has almost completely gone. Hunger isn’t really a thing anymore and I’m happier with much smaller portions. My aim is to lose another 20lbs and then maintain that weight, I’ll use Mounjaro to help establish what I need to maintain my goal weight and then come off it with the knowledge of what I need to do. Being on the ‘fat jab’ is nothing to be ashamed of, it’s simply a tool to help you lose weight and achieve your goals.
July 15, 2026
I have nothing but great things to say…
I have nothing but great things to say about the staff and this company. smooth and easy to work with..very professional and has helped me through my journey..any issues ive had has been sorted with a response very promptly and any worries i have was handled great with no hesitation.
July 15, 2026
Very supportive
Very supportive, finding it easy to order and take, losing weight slowly not to quick which is good
July 15, 2026
If you decide to use Bolt Pharmacy be…
If you decide to use Bolt Pharmacy be careful that you do not inadvertently subscribe as I did.
My first prescription went well. I went through a process to ensure the drug was safe for me to use and it was delivered quickly. The second time was not so good. My prescription was not delivered. Royal Mail said it was not correctly addressed and returned it to sender. I had to wait for Bolt to receive it back from Royal Mail and they then resent it. Rather than a few days it took almost two weeks and in the meantime I had to use another provider.
I decided not to use Bolt again but money was taken from my account for a third prescription that I had not asked for and was not expecting.
To be fair Bolt sorted it out very quickly but I was not happy that the third prescription was provided without a check in with me to make sure that my health status had not changed and it was still safe for me to take the drug. I thought it was unethical and potentially dangerous.
July 15, 2026
Unprompted review
Reply from Bolt Pharmacy
Hi Shelley,
We're sorry the experience took the turn it did after a smooth first order.
A bit of context worth sharing: we don't dispatch medication unless a check-in has been completed. That's a clinical safeguard we don't step around. If something on your account looked different to that, it's worth us understanding what happened.
Our escalations team will be in direct contact with you to take this further on your account.
The Bolt Team
Really good support
Really good prices, delivered well in time for use and the online app is easy to use, the weight tracker is easy to track your progress
When it’s time to increase dosage you have a full review to make sure you’re ready.
July 15, 2026
Does what it says it will .
Does what it says it will .. good company who care for their customers.. happy with service, product & service.
June 25, 2026
Customer service excellent
Customer service excellent, all questions I've asked have been answered promptly and thoroughly, delivered on time when stated,glad it used them.
July 15, 2026
Very helpful and clinicians supportive
Very helpful and clinicians supportive
Efficient delivery service and open to any queries or concerns
July 15, 2026
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