Since being on MJ for just over a year I moved over from Curate - I can’t express how impressed I am with Bolt, Jesse has been amazing with the check-ins making sure I’m staying accountable and just... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bolt pharmacy have been excellent with their care and support with my continued weight loss. I feel secure in the knowledge that I’m using a genuine product as you see some shady products online. If y... See more
Starting from the beginning, back in March. The initial assessment was thorough, as it should be for any prescribed medications. Since then, I had to get in touch with the team at Bolt quite a few tim... See more
They are very good at reminding you when to purchase your next doses but not so good when you need a replacement sharps bin. They just point you to your local authority or require you to pay extra.... See more
Company replied
Company details
Written by the company
Prescription treatments available by simply filling in our online consultation form and having medication delivered discreetly to your doorstep. We provide treatments for weight loss, erectile dysfunction, men's health, women's health, travel health, and a variety of other conditions. Our company mission is to make prescription treatments accessible in a way that is quick and easy whilst prioritising safety above all else. Bolt Pharmacy is a GPHC registered pharmacy in the UK and all medication is checked and dispensed by our team of experts including qualified clinicians and pharmacists.
Contact info
Unit 3C Frontier Park, Frontier Avenue, BB1 3AL, Blackburn, United Kingdom
- hello@boltpharmacy.co.uk
- boltpharmacy.co.uk
4.5
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy using Bolt pharmacy
Very happy using Bolt pharmacy. My products arrive on time always well wrapped as need to be kept in the fridge.Can easily contact them if I need to. would highly recommend using them. Their app is very self-explanatory.
July 11, 2026
Good communication and support
Good communication and support. Regular updates and accessible pricing.
July 11, 2026
I am losing the weight I want to lose…
I am losing the weight I want to lose without the faff.
July 11, 2026
Very friendly helpful staff
Very friendly helpful staff, answering any queries with knowledge and adice
July 14, 2026
Excellent customer service
Excellent customer service, I had a couple of queries and they were very quickly resolved.
July 14, 2026
It works!!!
July 14, 2026
Packet coming at least a day late ice…
Packet coming at least a day late ice packing melted properly due weather and lateness other wise everything as expected
July 11, 2026
Absolutely amazing service
Absolutely amazing service at great prices. They responded to all of my WhatsApp questions quickly and were always friendly, helpful, and efficient. Any requests I had were dealt with promptly and professionally.
I was especially impressed with how carefully they delivered my medication. During the hot weather, it arrived packed with cooling packs to ensure it stayed within the recommended temperature range. That attention to detail gave me real confidence that my medication was being handled properly.
I wouldn’t hesitate to recommend them for their excellent customer service, competitive prices, and efficient, reliable delivery.
July 14, 2026
Unprompted review
Easy and precise web page with clear…
Easy and precise web page with clear instructions orders delivers on time and app availability a good tool
July 11, 2026
Amazing company fast delivery great…
Amazing company fast delivery great customer service
July 11, 2026
Everything is easy to do
July 10, 2026
Just great all over
July 8, 2026
Unfortunately I was delivered the wrong…
Unfortunately I was delivered the wrong dose of medication back to the lowest dose when I moved to Bolt. Very unclear process on needing to upload previous prescription and before I had checked my emailed the incorrect dose had been sent and now am out of pocket as can’t return and on a lower dose than I need. I can’t afford to buy another dose so my weight loss journey has taken a dip and am not at all happy. The ‘help’ from Bolt has been going round in circles for a week and thought they were going to review to help me but now saying they can’t do anything even though it’s their process that has failed.
July 3, 2026
Unprompted review
Reply from Bolt Pharmacy
Moonhay, we're sorry to read this. After moving to us, this isn't the experience you should be writing about.
We hear your frustration around the dose you received and the follow-up since. Someone from our escalations team will be reaching out to you personally to look into your account.
The Bolt Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.