Bon Accord Pest Control Reviews 56

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I would like to highly recommend this company. They are very decent, straightforward and efficient. They had to visit the property twice and so far so good. No more mice. They are very dependable and... See more

Rated 5 out of 5 stars

Considering pest control is a topic that I would never really want to speak about, Kam & Gabriel have made this whole experience as positive as it could be. I really appreciate what seemed to be genui... See more

Rated 5 out of 5 stars

We couldn't recommend Gabriel more! Upon spotting a mouse, I messaged Bon Accord and within 24 hours Gabriel had already visited our place & put a plan in action to get rid of the issue. He has since... See more

Rated 5 out of 5 stars

I called BonAccord and spoke to Gabriel he was very helpful and supportive.Bed bug was the problem he explained kindly and came next day treated the place Throughout the procedure he was giving me... See more

Company details

  1. Pest Control Service

Written by the company

Bon Accord provides specialist pest control services to individuals and businesses throughout London. Our pest control technicians have the extensive knowledge and experience required to diagnose and resolve even the most stubborn pest infestations rapidly and comprehensively. When we’re through, we guarantee your home or business will be completely free from pests.


Contact info

4.8

Excellent

TrustScore 5 out of 5

56 reviews

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Rated 5 out of 5 stars

I would like to highly recommend this…

I would like to highly recommend this company. They are very decent, straightforward and efficient. They had to visit the property twice and so far so good. No more mice. They are very dependable and intelligent. They know the business and do it well. I was very happy with their service.

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Pest Control

Considering pest control is a topic that I would never really want to speak about, Kam & Gabriel have made this whole experience as positive as it could be. I really appreciate what seemed to be genuine care to sort the problem (in my case mouse) and came back several times as needed. I would not hesitate to recommend them.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Bon Accord saved my sanctuary.

Bon Accord saved my sanctuary.

After a long and distressing battle with bed bugs, I felt completely overwhelmed. The first company I called refused to reapply chemical treatment—even though live bugs were still crawling in my bedroom. I was desperate.

Then I found Bon Accord, and everything changed.

They came in for a second chemical treatment and handled everything with care, professionalism, and genuine compassion. Their technician not only treated the room thoroughly, but also gave me clear, practical advice on how to fully eliminate the infestation. Following their guidance, I removed the carpet, bought a new bed frame and bedding, and sealed my clothes in plastic bags.

They also took the time to explain how to prevent future infestations, offering simple but effective steps to protect my home long-term. That kind of thoughtful support made all the difference.

Today, I woke up to a fresh, peaceful room—no blood stains, no bites, no bugs. I can finally sleep without fear.

Bon Accord didn’t just treat my room—they restored my sense of safety and dignity. I truly don’t know what I would have done without them. Highly recommended for anyone facing this nightmare. They deliver results and care.

Thank you, Bon Accord.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Advice

I had an issue with a mouse & I contacted this company. As money was tight Gabriel(very helpful & professional helped me). He told me what to do & I followed what he said - it seemed to work as not had no issues for months.
We kept in touch for updates etc
Thanks for all your help

September 1, 2024
Unprompted review
Rated 5 out of 5 stars

Rapid response

I had an urgent pest issue in a tenant's flat recently, when a large rat jumped through an open window, terrifying the tenant. The speed and efficiency of the pest control team I called were outstanding. They arrived within an hour and quickly resolved the situation by catching the rat .

Their rapid response and effective resolution of the problem were truly commendable. I am very grateful for their prompt action and for the reassurance and advice they gave the tenant. It is good to know that there are such reliable pest control experts just a phone call away. A big thank you for the excellent work.

December 15, 2023
Unprompted review
Rated 5 out of 5 stars

Responsive and professional company

Very responsive, informative and visit scheduled promptly. Visit was made on a Sunday (very practical) and the issue , though not the one initially thought, was still resolved on the spot. Highly recommended!

November 5, 2023
Unprompted review
Rated 5 out of 5 stars

Bon Accord highly recommended

Bon Accord dealt with the rats in my house very efficiently and within a couple of days they had all been dispatched. It was a great service I would highly recommend. They also installed a device on the drain to prevent any future visitors!

October 23, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, very professional. Respond very quickly and try to accommodate us on short notice. Experienced and thorough.

September 6, 2023
Unprompted review
Rated 1 out of 5 stars

USLESS & TIME-WASTER’S OF A PEST COMPANY!!!!!!!!

I am extremely disappointed with this company. I had bed bugs in one of the bedrooms, they first sprayed on 2nd July, then 23rd July and 2nd August. We are new to this so we had no idea that it should be gone in the first treatment. After each spray they told us to wait for 2 weeks but it just worsened and bites got worser. After we got professional Heat treatment done they told us that this company used cheap flea spray which actually disturbed the bed bugs not kill them which is why it spread to the other rooms!!! Also, they had complaints from other customers of theirs who used Bon Accord and were having the same issue.
Such a waste of money and was really mentally draining and traumatising for my children who had to go through this nightmare and they knew this!
They wouldn’t refund us after all this trauma and they wanted to spray 4th time which is a joke and by now I have lost faith in them.

July 2, 2023
Unprompted review
Bon Accord Pest Control logo

Reply from Bon Accord Pest Control

Dear "Well-Wisher"

We deeply regret to hear of your dissatisfaction, as our primary goal at Bon Accord Pest Control is to deliver effective, industry-standard solutions for pest control issues. However, there are several points in your review that are not only misleading but incorrect, and they need to be addressed urgently.

Firstly, it's essential to understand that bed bug eradication is a multi-step process that often requires several treatments. This is not a company policy but a well-established industry standard, backed by scientific research. We openly communicate this to our clients from the onset to set realistic expectations.

Secondly, the claim that we used "cheap flea spray" is patently false. Our treatment protocols involve the use of specialized pesticides that are explicitly designed to deal with bed bugs. These are industry-approved, regulated substances administered by trained and certified professionals.

It's deeply troubling to see false information being spread through this review, not only because it misrepresents our business practices but also because it may deter others in need from seeking the help they require. Spreading misleading or factually incorrect information about our services constitutes defamation and has severe legal implications.

Rated 5 out of 5 stars

Wonderful service!

Bon Accord offered a wonderful service, quite accurate and professional. Gabriel came twice and the situation now is very much improved. He told us he will be back once more to double check that everything is ok: his assistance is really great!

January 24, 2023
Unprompted review
Rated 5 out of 5 stars

I used the Property Maintenance…

I used the Property Maintenance Service. Gabriel was extremely helpful and sent me someone the same day. He arrived on time and did an excellent job. I will definately be using this company again and recommending them to my friends and neighbours.

January 18, 2023
Unprompted review
Rated 5 out of 5 stars

Great services

Hi . Really happy with the services you guys provided . The guy came to my flat because we had some mouses issues . He founded pretty quickly where they were coming from , blocked everything that need too and also put the mousetrap everywhere to be able to catch just incase if we had more . Two weeks later he came back again .and provide us with a great services . Thank you so much .Thank you Gabriel and pest control “ Bon accord

January 19, 2023
Unprompted review
Rated 5 out of 5 stars

Looking for pest control? Look no further, Bon Accord are the best!

We couldn't recommend Gabriel more! Upon spotting a mouse, I messaged Bon Accord and within 24 hours Gabriel had already visited our place & put a plan in action to get rid of the issue. He has since had to visit a couple of times as the issue was quite bad, but each time the communication has been 100%. Gabriel is a lovely professional guy and won't stop until the job is done. Huge thank you! If you're looking for pest control, look no further. Bon Accord are the very best.

January 16, 2023
Unprompted review
Rated 5 out of 5 stars

Professionalism and attentiveness

Gabriel was professional, attentive, knowledgeable and on time. He carefully inspected the property and did his job at very high standards, detailing every aspect and procedure.
I highly recommend this company.

January 6, 2023
Unprompted review

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