Bonanza Reviews 1,819

I had an issue, but it was all resolved!!

The customer service Bonanza provides to sellers is outstanding. We encountered a problem, on a Saturday, with a customer's order and messaged Bonanza staff.
The problem was remedied in less than 2 hours. Thank you for making sure we could meet our customer's shipping expectations.

☆☆☆☆☆5 Stars for Bonanza Judy for helping me out! Thanks! Am seller at Bonz for 10+ years!

The platform is very easy and convenient to use. Support times are normally within 2 days and very helpful. I gave 4 stars is only because the platform is more build for American sellers, some settings can be rather confused for sellers outside USA as well as buyers inside USA. We received our first order one week after landing on the platform which is rather good for a seller outside USA with some disadvantages compared to the local sellers. We wish the platform getting better and better internationally.

The Bonanza staff members focus on the customers needs and deliver a top notch service! I highly recommend Bonanza to all those aspiring to be a good salesperson. They have the selling tools and knowledgeable people to help you to get on the right path.

I asked a question and it was replied to very fast and it solved my problem

Took care of the issue myself, but Bonanza was right on the ball!! Thanks

Excellent service. Timely delivery.

Bonanza consistently demonstrates its commitment to maintain seller satisfaction, and on the necessary occasions when sellers are subjected to buyer abuse you can count on Bonanza to be fair and act accordingly. Bonanza may not be the biggest actor on the stage, but it's well on its way given the company's adherence to its stated goals, as well as its stellar workforce.

Got a response to my question very fast, easy to follow, and resolved my issue very fast. Enjoy listing on Bonanza for a few years.

Joined Bonanza early May 2022 and have been very pleased with the experience. My history of online selling is over 17 years and counting. The atmosphere that I feel from Bonanza is one of good feelings, how can we help you and make things better, we are here for you, and most importantly Positive.

I had questions regarding the collection of sales tax and the state of my residence which is New York. Within less than 24 hours I received a concise answer and further information. I am very impressed.
Thank you.

I continue to get great new customers from Bonanza! I continue to sell my handcrafted products from my Bonanza booth. I have enjoyed bonanza for several years now.

I'm a seller and registered on Bonanza to sell my product. I spent a day to upload the listings. The next day I found that I can not log into my account, it throws me to the main page. I wrote to the support and they answered, that I can no longer use their site. So they kicked me out without any email or explaining the reason! My further questions were not answered by support.

I was a little apprehensive when I read the myriad of bad reviews. I have not had a sale yet as I have only been on site a few days but the contact with the administration has been excellent. I have had questions to which they responded to promptly. I look forward to a positive experience going forward.

Bonanza is just that for scammers! I have ordered maybe 80-100 orders via another marketplace site with only 1 other issue ever. With Bonanza however, I was scammed with my first order. The seller submitted a tracking # that was delivered months before I placed an order. The seller responded once that he would look into it. Bonanza took no responsibility and shunted me off to PayPal to make a claim through their process. Bonanza never responded to the unshipped order. Then they closed the claim without taking any action and said the claim could not be reopened or escalated. They are not interested in you getting the product that you paid for or customer service at all apparently.

I ordered Air Jordan sneaker lace lock but never received it. I tried to contact Bonanza and the Seller ti no avail . They were like GHOST !

I have contacted Customer Service several times and they have responded within 24 hours. In my opinion that is within a reasonable time. They were able to answer my questions with easy to understand instructions. I recommend Bonanza's team because they were very professional and knowledgeable. Great experience!

Product was as advertised. Arrived quickly. Great support team response to a minor issue. Very satisfied. Would recommend.