Brian Conway - Travel Advisor Reviews 153

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Brian makes booking a breeze ! just throw the dates and locations through and he was back to me quickly with a great few options, even for a seasoned self booking P1 it was just far easier to get Bria... See more

Company replied

Rated 5 out of 5 stars

Always helpful in planning for the trip. And invaluable if things go wrong. Had one leg of my recent trip cancelled just before the scheduled boarding time - I was waiting to hear about rebooking, alo... See more

Company replied

Rated 5 out of 5 stars

Brian is an absolute fountain of knowledge and wisdom when it comes to getting the best fares at the best prices! He engineered an amazing itinerary for me at a cost far lower than I could have found... See more

Company replied

Rated 5 out of 5 stars

I Contacted Brian Conway after i had 5 flight cancellations returning to Australia. He got me a last minute flight within hours of contacting him. He was very helpful answered all of my questions and... See more

Company replied

Company details

  1. Travel Agency

Written by the company

Brian specialises in planning fantastic trips suited to each client’s needs and knows how to deliver great value and, most importantly, unique experiences. He is highly regarded by corporate clients and with good reason. When there are strict business requirements to meet, Brian handles travel planning in an efficient and professional manner. With clients across many industry sectors including sports, medicine, education, the arts, property, engineering, commerce and retail trade, Brian personalizes every trip with an eagle eye for detail ensuring his clients' travel arrangements surpass their expectations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

153 reviews

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Rated 5 out of 5 stars

Brian was a great help to book a flight…

Brian was a great help to book a flight back to Australia at a complicated time to return. He was prompt and outlined several options and make the process a lot easier!

July 25, 2021
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Reply from Brian Conway - Travel Advisor

Thanks for your review.

Rated 5 out of 5 stars

Great communication!

We were very impressed with the quick communication of Brian Conway. As soon as our decision was made everything was handled seamlessly.
Thankyou and we look forward to our future trip with Bonaventure
Rosie Christopherson

July 19, 2021
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Reply from Brian Conway - Travel Advisor

Thanks for your comments, it was a pleasure working with you.

Rated 5 out of 5 stars

Excellent travel agent assisting Australians overseas during the pandemic

Thank you Brian Conway for your prompt and exceptional assistance following the Australian government’s 50% reduction in flight caps. Brian responded quickly and calmly with my options including emailing me my ticket option late on Friday night Australian time. Very much appreciated.

July 12, 2021
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Reply from Brian Conway - Travel Advisor

Thanks for your comments. Much appreciated.

Rated 5 out of 5 stars

Brian Conway is a legend.

Brian Conway is a legend.
I sent a message to Brian as I had seen all of the fantastic message's he had recieved in returning Australians home.
I sent the message before going to bed here in the UK. I outlined my timeline and departure airport and arrival preferences.
When I woke in the morning I had a reply with a flight he had found for me. Myself and my family are so happy and grateful to Brian. I can have Christmas with my children and grandchildren ✈🍾

June 28, 2021
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Reply from Brian Conway - Travel Advisor

Thanks for your comments, happy to have been able to assist under challenging circumstances.

Rated 4 out of 5 stars

Brian was Great, would work with him again!

We worked with Brian and overall had a great booking experience through him. Some response times seemed a bit long, but managed to get the dates we needed and even booked a last minute return for my wife and son! The flight to our destination was nearly flawless as was my return journey. Brian included all the necessary information (i.e. - visa, covid test, declarations, etc) to ensure a smooth transit journey. Unfortunately, we hit a snag with my wife and son's return journey home but it wasn't due to Bonaventure. We would highly recommend and book with Brian in the future!

June 23, 2021
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Reply from Brian Conway - Travel Advisor

Thanks for your feedback. We try to keep our turnaround times to a minimum, so apologies if we haven't met your expectation. It was a pleasure working with you on your arrangements.

Rated 5 out of 5 stars

Great service!

Super impressed with the service at Brian from Bonaventure Travel. He was helpful, well informed and was able to answer my many questions. He helped me get to and from the UK with short notice and a quick turn around time. Highly recommend!

June 22, 2021
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Reply from Brian Conway - Travel Advisor

Thanks for your feedback. Much appreciated.

Rated 5 out of 5 stars

Amazing Experience

Fantastic service, extremely quick turnaround, open communication, and detailed knowledge of the situation at hand.

June 17, 2021
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Reply from Brian Conway - Travel Advisor

Thanks for your comments Daniel. Pleasure working with you.

Rated 5 out of 5 stars

Great service and advice

Not only was Brian able to get me a flight quickly, but the information, instructions and support were also really clear, which is incredibly important when travelling through changing COVID travel restrictions. Would definitely recommend using them, as they saved me lots of time and stress.

May 27, 2021
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Reply from Brian Conway - Travel Advisor

Thanks for your comments Karina, happy to have assisted with your travel arrangements.

Rated 5 out of 5 stars

Brian is a gun

Brian is a gun! Great service, quick and efficient and is very knowledgeable. I won't book without an agent again.

May 26, 2021
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Reply from Brian Conway - Travel Advisor

Thanks for your comments Luke. Great working with you.

Rated 5 out of 5 stars

Brian Conway was excellent I reached…

Brian Conway was excellent I reached out to him to get a family member back to Australia and within 30 mins he had a flight for us and we had our tickets and ready to fly service was fast amd very professional highly recommend this company to get stranded Aussies home Brian gets 100%

May 9, 2021
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Reply from Brian Conway - Travel Advisor

Thanks for your comments Trudy, happy to assist with your family's travel arrangements back to Australia.

Rated 5 out of 5 stars

Great Communication and Support

We have yet to fly but the service that we've received from Brian and Bonaventure has been comforting, quick, and efficient. His communication has been spot on. We feel like we're in good hands and look forward to our flights home. It's a relief to hand the logistics of our family travel to someone so knowledgeable.

May 9, 2021
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Reply from Brian Conway - Travel Advisor

Thanks for your comments Carrie, happy to assist with your travel arrangements.

Rated 5 out of 5 stars

Highly recommened

Highly recommened, especially in these times of flight changes and cancellations. Brian was always available, quick to inform and quick to take action.

April 22, 2021
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Reply from Brian Conway - Travel Advisor

Thanks for your comments Travis, happy we could help with your travel arrangements back to Australia.

Rated 5 out of 5 stars

Brian Conway did a brilliant job of…

Brian Conway did a brilliant job of organising a return flight for me from the UK to Australia in March during the Covid crisis. His job was not made any easier with all my indecisiveness and stress of travelling at such a time. He kept me informed of government requirements in all countries and pointed me to all the necessary websites which certainly made my travels a lot easier. I would highly recommend using Brian and Bonaventure Travel.

March 15, 2021
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Reply from Brian Conway - Travel Advisor

Thank you for your feedback Diane, very happy we could get you out to Australia to be with your family.

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