bongsnpipes Reviews 162

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

I never received a confirmation email after purchase. I paid extra for express shipping but I never received any communication about shipping status. I also never received my order. I’ve tried conta... See more

Rated 4 out of 5 stars

Delivery was prompt, bong is great, I've bought this same bong a few times from you guys, the big problem is your cone piece the hole in the bottom is so small I can't use it, knowing this I ordere... See more

Rated 1 out of 5 stars

company is a complete scam. placed an order 2 months ago which was $409 AUD, received a confirmation email and then nothing. emailed them several times and got nothing back. called the number on... See more

Rated 5 out of 5 stars

Excellent service and rapid dispatch of the order. Very competitive pricing on a huge range of bongs. I don't know about the negative reviews on here, either they were unlucky with their transactio... See more

Company details

  1. Hobby Store

Written by the company

Find cheap glass bongs, sweet puff pipe , dab rigs, bubblers and everything else you need at Bongsnpipes! Fast shipping and Delivered Discretely to your Door.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

162 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Item arrived broken

Item arrived broken. I followed instructions on their website to notify.

I sent photos of damage to their listed mobile phone number and email.

Been a week and no response....

Seems they dont care

February 22, 2024
Unprompted review
Rated 1 out of 5 stars

Don’t reccomened

First time ordering of them spent little under $50 I payed for express shipping + tracking number and all I’ve received is an email confirming my order and money taken out my account I’ve called the store no answer I’ve emailed no answer 0/10 don’t recommend use bong shop aus instead

February 22, 2024
Unprompted review
Rated 1 out of 5 stars

Uncontactable until 2 days after “item…

Uncontactable until 2 days after “item was delivered”.
Paid for tracking and express.
Couldn’t receive the tracking number because it wasn’t sent. NO COMMUNICATION.
I disputed with afterpay and got an email from bongsnpipes the next morning at 1am.
I did not receive my package.

February 2, 2024
Rated 1 out of 5 stars

Waste Of Express Delivery!

I ordered a few vapes & also paid $16 for express delivery and it’s been a week & still don’t have a tracking number. With my previous order, they came pretty quick but it a week earlier and still no update on express delivery is wild. I also contacted you guys via email and still no response about my order.

I did receive an email about completed process of my order but that’s about it.

February 2, 2024
Rated 2 out of 5 stars

I ordered something for $115 total

I ordered something for $115 total. They send me the cheaper version because they’re out. They offer a $50 refund but every time I attempt to get in contact with them I can’t. Then their AI robot gives me a phone number to a different shop.

They offer me the number to CheapSmoke, are they the same company?

January 16, 2024
Unprompted review
Rated 1 out of 5 stars

No real way to contact them

No real way to contact them. The phone number they have on there site doesnt work. I have emailed 7 times in 5 days with no reply. At this stage they taken my money without any service. No tracking details even though i paid an extra 16 dollars. First time ordering from these guys and for the sake of $10 i should of went to the OGS at Ozbongs. Disappointed guys.

January 18, 2024
Unprompted review
Rated 3 out of 5 stars

Fast delivery but items were inferior

The delivery of the items were so quick I received them the next day. The bulk of one of the item was not circular I call d it deformed. sweet puff is a trusted brand but this one was not like the other propels I had before. There is also a part of the glass that we’re not blown properly as it felt like it was broken when you out your mouth. In addition the holes were big. I used to get mine from another supplier and I thought that u will try this merchant but I will go back to the other supplier. Disappointed!

January 2, 2024

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