Outstanding service. Next day delivery and items arrive individuals carefully packed. It feels like personal service. I’ve used this company for a few years for a range of food items and never been di... See more
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Review summary
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Reviews shaping this summary
Order arrived on time and in one piece which is handy considering it was bottles of wine. Again the large and heavy box came with fabric carrying straps which the delivery driver commented on positiv... See more
Company replied
Authentic, quality ingredients through and through, fast delivery, couldn't ask for more. So good to get these sort of ingredients outside restaurant kitchen supplies. Loved using them, look forward t... See more
Superb delivery, very fast and efficient. I ordered my beautiful flour and fresh yeast 1 day and had my delivery within 1 day ! That's amazing 👏 🤩. And can I just say, the flour is beautiful, it... See more
Company replied
Company details
- Food Products Supplier
- Catering Food and Drink Supplier
- Cheese Shop
- Confectionery
- Dairy Supplier
- Online Food Ordering Service
Written by the company
At BonneBouffe we aim to source the finest ingredients from France and deliver them straight to you with a fast delivery. If you love cooking and eating authentic French food, you can rely on BonneBouffe to deliver what you need, just when you need it. Real French food, online
Contact info
Unit 27 Carlton Business Park - Carlton Road, TN23 1EF, Ashford, United Kingdom
- +441233660158
- bonjour@bonnebouffe.co.uk
- bonnebouffe.co.uk
4.8
Excellent
340 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I've placed my second order with…
I've placed my second order with BonneBouffe and couldn't be happier. The service is exceptional, and the product quality is outstanding. Thank you!
January 6, 2026
Unprompted review
Reply from BonneBouffe
Dear Lori, Thank you so much for your wonderful review! Your kind words truly brighten our day as we always strive to provide our customers with the best shopping experience. Thank you for being a valued customer and w look forward to serving you again soon! Kind regards, Caroline
It was an excellent experience rather…
It was an excellent experience rather straightforward and without any problems. An ideal way to shop
December 29, 2025
Reply from BonneBouffe
Dear Fernando, Thank you very much for your lovely feedback and for taking the time to share your experience with others. We are truly delighted that you had a good shopping experience with us! Kind regards, Caroline
Great!
Great. Lovely products - packaged carefully and arrives quickly. Have previously ordered on eBay but chose to order direct this time as wanted a few other bits. Yeast is my usual order but picked up a couple of other bits this time. Highly recommend.
November 24, 2025
Reply from BonneBouffe
Dear Alice, Thanks for your great feedback! Our team always takes great care while packing products and we are glad that you had a good shopping experience with us ! As a small business, your support really means a lot to us! Kind regards, Caroline
great company
can't complain very very good service easy and simple quality products and services thanks
November 25, 2025
Expertly chosen products of quality-…
Expertly chosen products of quality- and delivered fast.
I am so glad I came across this company as I now can
indulge in all things French-at home!
Al la prochein fois.
Marcus
November 24, 2025
Reply from BonneBouffe
Dear Marcus, Thank you for your lovely feedback! We are glad to hear that you like our products as we take care in sourcing great products for our customer to enjoy.
Do you know that you can also keep up to date with new products and special offers by subscribing to our newsletter? Kind regards, Caroline
Second order
My second order, like the first, was flawless, great Company to deal with.
August 26, 2025
Always prompt delivering and the fresh…
Always prompt delivering and the fresh yeast lasts well beyond the use by date.
November 24, 2025
Excellent service
Excellent service, excellent product, excellent price. Many thanks.
November 24, 2025
Overall very good
Overall very good, but one of the ready meals was off and inedible. I think the seal had been compromised.
October 28, 2025
Reply from BonneBouffe
Dear Shaun, Thank you for taking the time to share your feedback.
We sincerely apologise for the inconvenience caused and have been in touch with you regarding your order. Please don't hesitate to contact us directly at bonjour@bonnebouffe.co.uk if you ever have any issue with your order as we're always happy to help. Kind regards, Caroline
Reply from BonneBouffe
Dear Christopher, Thank you so much for taking the time to share your experience and that you enjoy our ever popular Fresh Yeast! Kind regards, Caroline
Snail time …
Only my first order but the products were good well packaged and on time,looking forward to another order soon
October 31, 2025
Reply from BonneBouffe
Dear John, Thank you so much for your kind words, we're glad you enjoyed your first order and look forward to serving you again soon! Kind regard, Caroline
Items exactly as described
Items exactly as described. Well packaged. Fast delivery. Thankyou
October 31, 2025
Speedy delivery
October 30, 2025
disappionted rien de merguez !
October 28, 2025
Reply from BonneBouffe
Dear Andrew, Thank you for your feedback. Regrettably, we are currently unable to source Merguez and sincerely apologise for the disappointment this may cause. Please feel free to subscribe to our newsletter as we will inform our customer if /when we can get this product back in stock. We thank you for your understanding, and we hope you enjoy the products in you order! Kind regards, Caroline
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