Professional scammers website, they just stole my money, I have done the payment and my money also deducted from my account, buy in website it says payment failed please retry!!!! Son of btches!!!
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I ordered item, hoping it's dispatched from Durban, all of sudden I received questionable email address requesting I send my ID copy. I now doubt I'll receive ordered item. All contact channel keep... See more
Company replied
All went well until the 3rd party courier sent my parcel to pick up location that’s not close to the delivery address, also note that the courier company did not contact me at all regarding this. Whic... See more
Company replied
Very poor administration and communication. They don't resolve issues instead take you from pillar to post through email. No resolution at the end. They rejected my return without valid reason. Since... See more
Company details
Written by the company
Get free shipping on Smartphones, fragrances, laptops, car accessories, and more all at discounted prices online, up to 70% off retail prices. Experience the Bonzi difference.
Contact info
South Africa
- bonzi.co.za
1.5
Bad
47 reviews
Hasn’t replied to negative reviews
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It has been 3 weeks and have still not…
It has been 3 weeks and have still not received my order
April 16, 2022
Reply from Bonzi
Hello Bruc,
We are very sorry for the delay of your order. Please remember as per our email to all customers affected by the covid lockdown in Shenzhen China that many orders made around the period should expect a delay with delivery.
These factors are completely out of our control and we are very sorry for the inconvenience this may have caused you.
Kind regards,
The Bonzi Team
I have been waiting for my order hsince…
I have been waiting for my order since end of March. Says it’s in transit. Will I ever receive my package?
April 15, 2022
Unprompted review
Reply from Bonzi
Hello Lee,
We are sorry that there has been a delay in your delivery due to the lock down that took place in Shenzhen in March. This was completely out of our control.
We ensured to keep you informed of the expected delay to ensure that all customers know of these factors.
We thank you for your understanding and patience.
Kind regards,
The Bonzi Team
Did not receive my goods
My order was paid for but never delivered. Did not receive my goods to date !
April 15, 2022
It seems like your company is scamming…
It seems like your company is scamming people I have been waiting for my order with no response. You keep on telling stories China covid this and that.please run business professional.
April 15, 2022
Reply from Bonzi
Hello Sipho, we are very sorry that your order was delayed.
The tracking records indicate that the courier has been trying to deliver but there has been no answer on your telephone.
"Apr 13 2022 07:03 pm
2022-04-13T19:03:22
Return! reason:Client requires reschedule
Apr 11 2022 11:26 am
Trying to deliver again
Apr 07 2022 04:30 pm
Return! reason:Address unreachable, TEL no answer.
Apr 06 2022 08:11 am
In Delivery,being sent by Paballo Mokele
Apr 05 2022 04:07 pm
Processing in [JHBDC]."
The courier will attempt to redeliver this item to you. We are once again sorry there has been a delay with your order.
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