Boo Bear Reviews 118

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, most reviewers were somewhat happy with their experience overall. Many customers are delighted with the quality of the products, especially the freshness and beauty of the flowers, and the softness and craftsmanship of the teddy bears. People also appreciate the fast shipping and timely delivery, often noting that items arrived exactly as requested and in perfect condition. The customer service is frequently praised for being helpful and responsive, with some reviewers highlighting personalized touches and effective communication. However, some people were dissatisfied with significant issues regarding delivery, with orders arriving late or not at all, particularly on special occasions like Valentine's Day or Mother's Day. There are also concerns about the quality of some products, with flowers arriving wilted, damaged, or not matching descriptions. A portion of customers experienced unresponsive or unhelpful customer service, leading to frustration and unresolved issues.

What people talk about most

Product

Consumers find product quality to be ambiguous. Many reviewers praise the quality of roses, describing them... See more

Delivery service

Users describe ambiguous interactions with delivery services. While some customers experienced fast shipping,... See more

Quality

Customers consistently note ambiguous experiences with quality. While many reviewers praise the high quality... See more

Order

People report ambiguous experiences with their orders. Many customers express frustration with delayed or... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers praise the customer service team,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

No delivery on Valentine's Day was a big disappointment. Not calling for days, another. Then, six days later, a lovely delivery and a free bear! For my first experience I'm going to give BB the benefi... See more

Rated 5 out of 5 stars

I recently ordered a bouquet of roses paired with a teddy bear for my girlfriend’s birthday, and I couldn't be happier. The flowers arrived right on time, and lasted over a week without wilting. The... See more

Rated 5 out of 5 stars

The customer service is great and the delivery is insanely fast. I ordered the morning of the 12th and received my order on the 13th exactly as requested. The flowers were great quality, and I loved t... See more

Rated 5 out of 5 stars

Originally came for the big teddy bear and ended up getting gerbera daisys as well everything exceeded my expectations. Flowers were fresh and perfect it was like they just took them off the field. Th... See more


Company details

  1. Toy Store

Written by the company

We Manufacture and Sell Giant Teddy Bears. Currently Expanding to Other Plush and Toys of all sizes and brands!


Contact info

3.5

Average

TrustScore 3.5 out of 5

118 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I ordered a ramo rose bouquet and loved…


I ordered a ramo rose bouquet and loved that I could add a ribbon to ask my girlfriend to be my Valentine. Since we’re long distance, being able to send that through the mail meant a lot. I also appreciated that I could add extra flowers to the bouquet as an option. Great service overall.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Awesome Company

The customer service is great and the delivery is insanely fast. I ordered the morning of the 12th and received my order on the 13th exactly as requested. The flowers were great quality, and I loved that I was able to add baby’s breath as a filler flower. I thought it was really cool that they offer that option and they even offer other options like carnations and eucalyptus

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

About the best

Our great grand baby loss her father our grandson 2 yrs ago and is being raised by her grandma. So we wanted to get her something very special for Christmas something she wouldn’t lose. So when we saw this teddy bear we knew it was something that would be good for her. When it popped out of the box she was so excited that her and the bear went to the floor. She call it popcorn. Oh yeah and pink is her favorite color. This giant teddy bear is a little girls best friend. Thank you for the fast shipping and great handling.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

First of all, my wife was amazed

First of all my wife was amazed, when she open the packaged the green roses was beautiful right out of the box. They look like they was just picked. They was part of her birthday gift.
Loved them

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service

Amazing Customer Service, especially from Bella, I bought an anniversary gift from here, Blue roses,rose petals, and a teddy bears. The roses were beautiful, the petals were fresh, and the teddy bear was just as advertised. Definitely going to buy again

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Boo Bear was Awesome!

Bella was absolutely wonderful!! Every time I called she was very helpful and answered all my questions! My green roses arrived vibrant and beautiful! I will be purchasing from here again! 🌹🫶🏽

October 27, 2025
Unprompted review

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