boodmo - Spare Parts Expert Reviews 1,498

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Subject: Urgent Complaint: Wrong Item Delivered & Poor Return Process (Order ID: 1776436841-4125) ​"Dear Boodmo Support Team, ​I am writing this with extreme disappointment regarding my Orde... See more

Rated 1 out of 5 stars

Typical Gurgaon company with no carevfor customers having so many vendors selling items without having them in stock!! Once you place the order vendors try to procure. This is adding to late del... See more

Rated 1 out of 5 stars

Ye log bhot purane product bhej dete hai jo non returnable hote hai so please humare paise ki value kre hume sahi or new product hi delivered kre. Delay karte hai bhot delivery dene me

Rated 1 out of 5 stars

im Abdul Ajij.my order no- 1770796198-9939, before also purches with boodmo.but last month im purches spare parts from boodmo 3 items delevired others 2 are not came and continue im rise token same k... See more

Company details

  1. Vehicles & Transportation

Written by the company

We are a quickly developing automotive spare parts marketplace with a mean to unleash to our clients all perspectives and advantages of buying extra parts for cars with the help of our company


Contact info

1.2

Bad

TrustScore 1 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

FEEL CHEATED

2109/0786025-1 9431005000; 2109/0786025-1 9242005000; 2109/0786025-1 9241005000.
ABOVE Three orders made. Full payment made. Several changes in delivery dates made by boodmo, ultimately order not delivered. NO REFUND MADE TILL DATE.
On checking Order Basket, showing no orders. SO I want to know I) if my FULLY PAID ORDER IS STILL ACTIVE, II) IF ACTIVE, THEN HOW MUCH TIME FOR DELIVERY, III) IF ORDER CANCELLED, THEN WHO AUTHORISED IT, IV) IF ORDER CANCELLED THEN WHY HAS MY MONEY NOT BEEN REFUNDED TILL DATE, V) SHOWING PARTS AS AVAILABLE ON THE SITE AND RECEIVING PAYMENTS FOR THE SAME AND THEN SAYING PARTS NOT AVAILABLE, DOES IT NOT AMOUNT TO CHEATING UNDER LAW.
Any firm/PERSON doing business online with this company would be better advised NOT TO.
Had high hopes and expectations from this site.

October 13, 2020
Unprompted review
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Reply from boodmo - Spare Parts Expert

Hi Rohitabh,
When checked, you still have ongoing orders with us which are expected to arrange & dispatched very soon, leaving no refunds with us. You may simply find your order status by - https://bit.ly/2H3CKAn, though your team is easily available at info@boodmo.com to guide you at each step.

Rated 1 out of 5 stars

One of the worst service i have ever seen

One of the worst service i have ever seen. I ordered an item on 11 September 2020 and they have given the dispatch and delivery dates were 28/09 and 05/10 respectively. On 28th i got an email saying that order will be delayed due to unavailability, ok that’s fine they have updated new dispatch and delivery dates again today i got an email saying that they don’t have parts so it will be delayed and updated ETA. So finally I cancelled my order after 1 month of waiting. I Will not recommend this website to anyone. Such a worst service.

October 8, 2020
Unprompted review
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Reply from boodmo - Spare Parts Expert

Hi Prajith,
We apologise for the delay. Although our teams try to stick to it's shared time frames but the delivery might take a little longer at times when the part is on backorder under unavoidable circumstances. Do share your order details at support@boodmo.com & our team shall get back to you.

Rated 1 out of 5 stars

incompetent and rude staff

The technical support team from boodmo are not aware of what they are doing.

Before placing my order for Front brake pads for a ford figo, I emailed them my RC and VIN number requesting them for the applicable Front brake pads. A week later parts received are not applicable and Boodmo is not ready to take any responsibility, This is the second time I am facing the same issue, will stay clear off boodmo from now on,

October 1, 2020
Unprompted review
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Reply from boodmo - Spare Parts Expert

Hi Lance,
We apologise for any of the inconvenience that caused.
Could you please share your order details at support@boodmo.com so that we can look into your issue & address the exact concern.

Rated 1 out of 5 stars

Tutya bana rahe hai boodmo wale

Tutya bana rahe hai boodmo wale. See this.. 0209/0746091-1. Since 1 month completed but no accurate answer by thoodmo.

September 26, 2020
Unprompted review
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Reply from boodmo - Spare Parts Expert

Hi Nilesh,
As checked out of 3 ordered parts 2 are already delivered & the remaining one is directly sourced from the manufacturer, taking a little longer than usual time. You'll be notified via SMS once it is dispatched.

Rated 1 out of 5 stars

SMS Spamming Worst Service

Made the biggest mistake of ordering on this boodmo website, for:
1.) The day I ordered, my mobile started getting FLOODED by their marketing discount SMS's continously. 2 SMS's every hour. I do not even own these cars but getting everyday discount SMS's for these car parts. Complained SO MANY via mails to the customer support and they ask me to "block" them, pathetic
2.) The parts I ordered have not yet reached my even after 1 month, I just keep getting "Date Changed" mails form them every time
3.) Their customer service numbers are never reachable

--------------------------------------------------------
Update (07-Nov-20):
The menace has started again, started receiving these annoying SMS's again, have planned to take them to court and initiate legal proceedings.

--------------------------------------------------------
Update (02-Oct-20):
I still continue to receive the SMS although on a reduced frequency, nevertheless receiving them unsolicited.
By the way, my cart has always been empty and does not contain any item and will never contain with the kind of service. I keep getting discount SMS's for cars like Merc., Tata, Hyundai, etc. which I do not have.
Received a call from the rep and the solution he gave was I need to block all my incoming SMS's, really, how intelligent!!! I asked him to delete my account and my Mobile number from their database and he blatantly refused saying "I can't!"
Will see for some more time and if I continue to receive, will "escalate" it for a "relief"!

September 26, 2020
Unprompted review
boodmo - Spare Parts Expert logo

Reply from boodmo - Spare Parts Expert

Hi Masood,
We apologise for the inconvenience that occurred.
But just so you know, you received discount messages because you recently opened all those products on our website/app. The system analysed it and started promotional texts which can be avoided simply by emptying up your cart. Moreover, our team shall reach you very soon to assist you better.

Rated 2 out of 5 stars

Order No: #2009/0782325-1

Order No: #2009/0782325-1. On 21st the dispatch date for this order was 24-09-2020 , now its 25-09-2020 . Why are you changing this date ? If you dont have the product in the stock then you should ahow it in your site as 'Out of Stock' nothing is shows like that and you are changing the dispatch date and mailing me as the Estimated dispatch date is changed. Its your fault. If you dont get it by today how could dispatch it tommorow ? If you dont get it by tommorow you will again change the date .

September 24, 2020
Unprompted review
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Reply from boodmo - Spare Parts Expert

Hi Ashwin,
We apologise for the trouble. But you being an already existing customer know, that our team always try to adhere the shared time frames, whereas the parts which aren't readily available might take few more days to dispatch.

Rated 5 out of 5 stars

OEM Rubber pad for clutch pedal.

Had ordered a rubber pad for the clutch pedal. The online order and payment process was simple n secure.
Received an original OEM item in good packing by the scheduled delivery date. The delivery shipment tracker helps track your order.
Overall a positive first experience.
Keep up the good work and professional standards.

September 23, 2020
Unprompted review
Rated 1 out of 5 stars

Deny to replacement of part

I ordered tata safari right side mirror operating swich /button , after delivery its working only glass in up and down but mirrors not working at all , my old switch working properly only 1 glass button damage so i am replacing old switch. after i complaint this issue they refuse to replace saying that installation attempted part cant replace , just tell me anyone how we can tell part working or not without installation, i strongly recommend all not to purchase from boodmo

September 12, 2020
Unprompted review
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Reply from boodmo - Spare Parts Expert

Hi Amit,
We apologise for the trouble.
But we tend to deal in 100% OEM genuine parts that are Ok tested, hence delivering a faulty part is highly unlikely. Also returning the used/installed parts is simply voiding our return policy.For more help, you can raise your concern at support@boodmo.com

Rated 1 out of 5 stars

No refund even after 2 weeks of cancellation

Due to delay in delivery which caused many problems with my customers, I had to cancel my order with order number # 2408/0726721-1

They said that they will refund my amount after it reaches the seller back and gave a tracking link which is stuck since the time I ordered the component which was on Aug 24th 2020.
I have written to BOODMO CUSTOMER SUPPORT 2 times and each time they send an email saying a ticket has been registered and that they will issue refund within 24-48 hours.

It has 3-4 weeks since I ordered and I still have not received the refund.
I will take this issue with the consumer court as this company has been fooling numerous customers with their very very poor service!

September 10, 2020
Unprompted review
boodmo - Spare Parts Expert logo

Reply from boodmo - Spare Parts Expert

Hi David,
We apologise for the trouble. As we checked & came across that the order was rejected while the time of delivery on your request & the refund was completed on 19th September from our end. Also, we did go through the raised queries which were replied within 24 working hours.

Though we hope to serve you better in the near future.

Rated 1 out of 5 stars

Package #0709/0755521-1 was order was…

Package #0709/0755521-1 was order was placed on 7th Sept, expected delivery was showing as 9th Sept..But till now status shows not dispatched..Is there any ETA to receive this order? It shows on tracking number for expressbee ,but when I check on their tracking site it says not found.. custmer care numbers are always busy...How to trust this seller?Very disappointed..

September 9, 2020
Unprompted review
boodmo - Spare Parts Expert logo

Reply from boodmo - Spare Parts Expert

Hi Ravi,
We apologise for the trouble. But hopefully, by now you must have received the part at your address & are of exact fit too. Though we have taken up this as delivery feedback & shall try to serve you better in the near future.

Rated 1 out of 5 stars

I bought 3 product from boodmo in which…

I bought 3 product from boodmo in which i returned one product but till date i didnt get my refund. Myorder return no. Is 720469/1.
Boodmo is a cheater company.
If any person want to contact with customer care then never be connected and as per the msg from boodmo , with in 24-48 hour our our customer care person will contact you. But i never got a call from that.

Friends dont buy any product from them. They do cheat only..

September 8, 2020
Unprompted review
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Reply from boodmo - Spare Parts Expert

Hi Amar,
We are sorry for the trouble. As checked your return item is still yet to pass it's QC process hence the refund is yet to be initiated. Our team would reach you on priority to assist you better.

Rated 1 out of 5 stars

I have made 2 orders for rear view…

I have made 2 orders for rear view mirror both side.but only right side mirror have been received.please replace it.

September 7, 2020
Unprompted review
boodmo - Spare Parts Expert logo

Reply from boodmo - Spare Parts Expert

Hi Santosh,
We apologise for the dealy!
Could you please share your order details at support@boodmo.com so that we can address your issue.

Rated 1 out of 5 stars

Same fraud has happened with me also…

Same fraud has happened with me also they had cancelled my order and not returned my full amount only 1300 credited to my account and 9000 left. I mailed them a bunch but there is no response.

September 3, 2020
Unprompted review
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Reply from boodmo - Spare Parts Expert

Hi Shoaib,
We apologies for the trouble, but the above situation seems a case of a little misunderstanding. So we request you to share your order details at suuport@boodmo.com & we'll try our best to help you with further clarifications.

Rated 1 out of 5 stars

Pathetic

They are not trust worthy I ordered a pair of headlight for my car, received Right hand side headlight and other one still not dispatched, dispatch date is being extended daily don't know whether they are having it or not
Order Id : #2508/0728203-2

September 1, 2020
Unprompted review
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Reply from boodmo - Spare Parts Expert

Hi Nirman,
We apologies for the delay.
As checked your remaining part is already dispatched via Delhivery & can be tracked through -https://bit.ly/3lVTjhu.
Hope to order reaches you soon.

Rated 1 out of 5 stars

Worst Shipment and Late Delivery

I was ordered HANDLEFR SEAT ADJUSTER (Order #2408/0726721) on 24th Aug 2020. When I ordered this product, it shows delivery will be on or before 31st Aug 2020 and full payment was made. On the 30th of August, they changed the delivery date to the 1st of Sep 2020, on the 1st of Sep they changed to 2ns Sep 2020. There is no proper shipment facility they have. So buyers Please don't ever buy any product from boodmo.com when you're in urgent. Surely they will ship your product with 12 month period of time

September 1, 2020
Unprompted review
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Reply from boodmo - Spare Parts Expert

Hi Santhosh,
The same order you listed above was dispatched on 24th August, which was supposed to reach you before it's ETA. But as tracked further, the receiver has rejected the shipment & the same is on the way back to our hub. We highly suggest you refer your order panel once again & write us at support@boodmo.com for further assistance

Rated 1 out of 5 stars

My order no2607/0670549

My order no. Is 2607/0670549 and book on 26/07/20. Four times extend date by them. When booking time it's shows delivered within 10 days. After 1 months the product is not dispatch i decided to cancel the order. Now almost 20 days after the refund is not credited in my account. Daily i try to contact them but no response from them. So friends Never buy any product from boodmo it's fraud company.
They are Fraud. They have no partnership with car makers I am going to make a case of high court.

August 28, 2020
Unprompted review
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Reply from boodmo - Spare Parts Expert

Hi Shreyas,
The order was taking time to arrange as the part was on backorder & was directly sourced from the manufacturer. On the other hand, the refund was initiated on 18th August from our end. Do write us at support@boodmo.com so that our team can help you further.

Rated 5 out of 5 stars

front speakers for beat car.

i received yesterday speaker pair for my Chevrolet beat car, and fitted the same. it is working all right. there is no fitting issue and working nicely but no base in audio as i expected.
however i m setisfied with the same as price is ok.

August 26, 2020
Unprompted review
Rated 5 out of 5 stars

I'm very happy to say Boodmo is having…

I'm very happy to say Boodmo is having one of the best support teams. I have lost my hope of getting Honda Jazz 2009 model Garnish pillar, I have checked all the parts store in my city but all od them said no. I'm very happy and lucky to find your site. I got my parts delivered before the expected date of delivery. Thanks a lot for your support.
Hats off to you Boodmo and the Team.

August 10, 2020
Unprompted review

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