boodmo - Spare Parts Expert Reviews 1,498

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Subject: Urgent Complaint: Wrong Item Delivered & Poor Return Process (Order ID: 1776436841-4125) ​"Dear Boodmo Support Team, ​I am writing this with extreme disappointment regarding my Orde... See more

Rated 1 out of 5 stars

Typical Gurgaon company with no carevfor customers having so many vendors selling items without having them in stock!! Once you place the order vendors try to procure. This is adding to late del... See more

Rated 1 out of 5 stars

Ye log bhot purane product bhej dete hai jo non returnable hote hai so please humare paise ki value kre hume sahi or new product hi delivered kre. Delay karte hai bhot delivery dene me

Rated 1 out of 5 stars

im Abdul Ajij.my order no- 1770796198-9939, before also purches with boodmo.but last month im purches spare parts from boodmo 3 items delevired others 2 are not came and continue im rise token same k... See more

Company details

  1. Vehicles & Transportation

Written by the company

We are a quickly developing automotive spare parts marketplace with a mean to unleash to our clients all perspectives and advantages of buying extra parts for cars with the help of our company


Contact info

1.2

Bad

TrustScore 1 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Ordered 17 days back still customer…

Ordered 17 days back still customer care wants another 15-20 days to deliver. Extremely bad service. Nobody should order spares from Boodmo. They are BODOM and not experts

July 26, 2021
Unprompted review
boodmo - Spare Parts Expert logo

Reply from boodmo - Spare Parts Expert

Hi, Sorry for the trouble. Could you please provide the order id at info@boodmo.com and we shall get it checked on priority?

Rated 1 out of 5 stars

I paid for online on when i goinna…

I paid for online on when i goinna order thats day its self but as the time now 2 months passed but still i didnt get the parcel such a cheating courer partner whith him so trust and order this website non trustable

July 18, 2021
Unprompted review
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Reply from boodmo - Spare Parts Expert

Hi, Sorry for the trouble. Could you please write to us at support@boodmo.com with the order id so that we can get this investigated?

Rated 1 out of 5 stars

Disappointed with the experience even after writing to support@boodmo. com there is no reply

I had ordered moulding for honda civic 2009 from boodmo and i had received one moulding in quality packaging and flawless condition but second moulding that i have received yesterday was dented/damaged and wasn't packed appropriately as it was just rolled in cardboard and taped. Really disappointed with the experience. Hopefully they respond and resolve the issue at the earliest and refund me my money.
EDIT: I had written a mail regarding the same issue to "info@boodmo. com" along with photos and today after reply from boodmo i have rewritten a mail to the "support@boodmo. com" for the same along with photos of damaged product and packaging box,still I haven't received a satisfactory reply from boodmo it only keeps allotting my issue to different agents but no reply.
My dissatisfaction and disappointment is beyond expectations...

July 16, 2021
Unprompted review
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Reply from boodmo - Spare Parts Expert

Hi, Sorry for the trouble. Please write to us at support@boodmo.com with the order id and the damaged part pictures and outer box pictures we will get it investigated and resolve this at the earliest.

Rated 1 out of 5 stars

One of the WORST and SCAMSTERS of…

One of the WORST and SCAMSTERS of online auto parts platform for car users. I truly recommend not buy anything from BOODMO as few you tubers promote these guys and they cheat us heavily.

I have ordered i20 fog lamps for 2017 elite model. They sent me the product and after delivery I opened the parcel and saw that it's not same as shown in picture. In catelog the fog lamps are total black from the back side and the onE which I received was silver from back side. I received the parcel in night and I straight way tried to put the complain but in BOODMO app the status was not shown as delivered.

In the morning I put the return request and delivery guy came and took it back after few days I noted that the request got rejected. I sent them email by stating that the reason of rejection but I. Getting automated email that we are working on your query and Will revert back in 24-48hrs.

The email thread now reached to 14 emails. Now you can see that to get things rectified you have to send email as you cannot directly reach out.

Now the situation is My money is with BOODMO and their product is with them and I left with nothing. They are just playing with me over email.
You guys also sent me email with video link and I noted that the fog lamps were totally off the camera which does not show the evidence of original product delivered at my door steps.

The biggest scam they did that you cannot directly touchbase to the customer care. They only give 4 options and then it will give you steps to perform those. This is how they cheat customers and sending them non branded product through BOODMO platform.

A big 👎👎👎 to those YouTubers who promote these scamsters.

July 13, 2021
Unprompted review
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Reply from boodmo - Spare Parts Expert

Hi Sonu, We are really sorry you feel this way. Please note that your return request was rejected because the part you returned back wasn’t the same that we delivered to you. The part we delivered was OEM while the one we received back was of some aftermarket brand (Globex). Furthermore, it didn’t have the blackened back cover and was also missing the boodmo hologram/seal that we put on the parts we dispatch. We’ve mailed you the images of the returned part for you to cross check/compare them with the images of the original part on our front to see the differences. Hope it clarifies.

Rated 5 out of 5 stars

Surprisingly quick and professional service

Surprisingly quick service, especially considering the Covid19 pandemic, lockdown, curfew, etc.. Professional in every way, from receiving the order, supplying the parts exactly as requested, keeping me informed and finally delivering the parts at my doorstep. A very satisfied customer.

July 6, 2021
Unprompted review
Rated 1 out of 5 stars

I was ordered wiper arm from boodmo…

I was ordered wiper arm from boodmo ,they sent old product ,and also wrong product means( opposite side )
Sending duplicate items whereas taking amount more than genuine parts price, they are not replying to email also and on phone call also ! so never ever order from boodmo , am officaily going to file complaint against them !I returned part but they rejected refund also , they sent use product wrong product and also not refund your money so its completly fraud !
They have scammed with me a refund of amount Rs 2200 and not giving any positive response.
order no 2905/01373091-2 wrong and used item was sent waisted my time also .

June 14, 2021
Unprompted review
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Reply from boodmo - Spare Parts Expert

Hi Nikhil,
We apologise for any trouble & can totally understand your frustration. Our team is already in touch with you to help you on priority.

Rated 1 out of 5 stars

Fraudsters

Totally fake app
Not at all capable of business
Sending duplicate items whereas taking amount more than genuine parts price
They have scammed with me a refund of amount Rs 2900 and not giving any positive response.

June 7, 2021
Unprompted review
boodmo - Spare Parts Expert logo

Reply from boodmo - Spare Parts Expert

Hi Harsh,
The parts on our website are 100% genuine and high quality aftermarket. Could you please share your ongoing order id and the concern related to it at support@boodmo.com. We'll try our best to clarify your doubts.

Rated 1 out of 5 stars

Headlight quality is not like original product

I bought many item from boodmo for my hyundai verna. But I am not happy with headlight quality I bought original product but their plastic quality is so bed they gone yellow only in 1 and half year. I dont think they shipped me original product.

May 9, 2021
Unprompted review
boodmo - Spare Parts Expert logo

Reply from boodmo - Spare Parts Expert

Hi Saurabh,
In case you are facing an issue with part post 10 days of delivery you can reach out to the authorized service center of the respective brand & they shall guide you further.

Rated 1 out of 5 stars

Awwful experience with Boodmo Customer…

Awwful experience with Boodmo Customer care service. have ordered 2018 Maruti Swift rear RH Tail light and received today. The product I received is defective, without applying brake , the brake bulbs are turned on and when applied brake, the normal stand by tail light glows. Out of 6 pins of connector socket which gets plug into power supply, one pin is missing. I have raise this complain with Boodmo Customer care service, the reply I got they will not be able to return or replace the product since it was installed. Can anyone tell me how I test the tail light functionality without installing it ?

April 21, 2021
Unprompted review
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Reply from boodmo - Spare Parts Expert

Hi Anik,
We apologise for the occurred inconvenience. Further, as checked the refund against the same has been initiated back to your source account considering the defects were from our vendor's end.

Hope to serve you better in the near future.

Rated 1 out of 5 stars

Very bad experience

Very bad experience, delivery process is very slow,still two week, I didn't get the order yet....., so please send me the order immediately.....,your 's honestly customer.

April 20, 2021
Unprompted review
boodmo - Spare Parts Expert logo

Reply from boodmo - Spare Parts Expert

Hi,
We apologise for the delay. Could you please help us with your order details at info@boodmo.com so that we can guide you further.

Rated 1 out of 5 stars

Very bad experience

Very bad experience , delivery service is very slow...

April 4, 2021
Unprompted review
boodmo - Spare Parts Expert logo

Reply from boodmo - Spare Parts Expert

Hi Ashok,
We apologise for the trouble. Could you brief your concern with your order details at info@boodmo.com & our team shall help you further.

Rated 2 out of 5 stars

Can anyone help me out I have received…

Can anyone help me out I have received the wrong part
I want to replace

March 27, 2021
Unprompted review
boodmo - Spare Parts Expert logo

Reply from boodmo - Spare Parts Expert

Hi,
You can simply opt our return & refund policy, whereas for further assistance do reach us at support@boodmo.com

Rated 1 out of 5 stars

As my experience

As my experience, boodmo is cheating for customer they are worst in service… I placed order for parts they made to wait till 3 month in the begging they will collect full payment later they keep on change delivery date with out customer knowledge later they only cancel the order then they will send fake transaction details that amount is refunded but when I check my balance nothing will be credited they just trying to fool customers. If they don’t have parts then why they have to accept order ❓❓❓ If they are so genuine why can’t they provide their direct customer care number where customer can contact them directly there is no option to do a discussion with the customer care boodmo is fake ❗️❗️❗️❗️ For the second time they cheated me they dint even refunded money Guys please don’t order anything in boodmo.

March 20, 2021
Unprompted review
boodmo - Spare Parts Expert logo

Reply from boodmo - Spare Parts Expert

Hi,
Please, share the reason/instance of your dissatisfaction. You can share the details at support@boodmo.com & we'll try our best to clarify the misunderstanding.

Rated 1 out of 5 stars

Worst Experience with Boodmo

They have worst courier partner called Delhivery. They don't do Home Delivery only Road Delivery. They will call you and ask to come to some place to pickup if you ask for home delivery they will make the status as

Location: Hosur_BypassrRD_D (Tamil Nadu)

Remark: Consignee refused to accept/order cancelled

I am never going to buy anything from these guys as long as they use Delhivery as their courier.

March 11, 2021
Unprompted review
boodmo - Spare Parts Expert logo

Reply from boodmo - Spare Parts Expert

Hi Sanjay,
We apologise for the trouble.
Further, we can surely take up a note for our courier partner delhivery & will try to serve you better in the near future.

Rated 1 out of 5 stars

Will NOT recommend Boodmo

If the spare parts that you are looking for, is available in shops, that too with even higher price, I will recommend to get it from shops. I have purchased a left side seat belt buckle for my car. But Boodmo had wrongly sent the right side seat belt buckle (the one with electrical connector for seat belt warning light switch). I have informed Boodmo about this through email. They arranged the parcel service for picking it up back to them. Even after two weeks they didn't returned the money back. Later after my repeated emails, they replied me that money cannot be refunded since the item sent back is a 'used one'. I have sent back the same item in the same package, the very next day. Even the item had not been taken out from the polythene cover. Note that there is no customer service phone number unlike other online shopping sites such as Amazon or Flipkart. Don't expect the integrity and honesty of Amazon and Flipkart from Boodmo. Former two firms are from USA and the later is from Haryana or UP. They still believe in making profit from such fraudulent activities like this. It is evident since they have don't have provided any facility to talk directly to any customer service executive unlike other online shopping sites.
So I will not recommend Boodmo.

February 27, 2021
Unprompted review
boodmo - Spare Parts Expert logo

Reply from boodmo - Spare Parts Expert

Hi Anoop,
We apologise for the way you feel. Could you please share your order or contact details at support@boodmo.com & we shall assist you on priority? Further, each part tends to pass its QC process hence such an incident taking place doesn't sound right. We'll investigate & get it resolved.

Rated 5 out of 5 stars

Just trust Boodmo

I have tried to purchase some products from Boodmo and I had too much oscillation after seeing so many bad reviews on the web. I took a risk and went with Boodmo. The products arrived on time and the package was really perfect. Nice work Boodmo team.

February 26, 2021
Unprompted review
Rated 1 out of 5 stars

Boodmo is fraud company they are…

Boodmo is a fraud company they are very fraud company I have ordered the swift grill they sent damaged material , then now they are saying no replacement no money back

If you order any material it will reach u after 3 months
Guys dont go with this guys fake bookmo

February 10, 2021
Unprompted review
boodmo - Spare Parts Expert logo

Reply from boodmo - Spare Parts Expert

Hi Raghavendra,
We regret leaving with such an experience. Could you please share your contact or order details with a brief about your issue at support@boodmo.com & our team shall look into it on priority?

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