I bought two different style bras from Boody, both size S, and one of them is 3.5 inches wider than the other one! The tighter one is tight enough but the cups are so small that it is unwearable, and... See more
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See what reviewers are saying
I love Boody. They are my ‘go to’ shop for underwear, tshirts, track pants, pjs and bras and I also have their jumpsuit and turtleneck long sleeve top. They do great period underwear as well. I basic... See more
I am so excited to have found Boody! I have now purchased bras, knickers, and leggings, and could not be happier! All the items are super-comfy, and I look forward to putting them on for the day. I ca... See more
Since I found Boody underwear in my local chemist I have been hooked. The undies are super comfy, and they never ride up your bum!! This year I have been wearing the long sleeved tees as a warm layer... See more
Company details
Written by the company
Make yourself comfortable. ☁️ Underwear, loungewear and apparel 🌱Certified Organically Grown Bamboo Viscose 🌎 Proudly B Corp and 1% For The Planet
Contact info
New Zealand
- support@boody.com.au
- boody.co.nz
Replied to 100% of negative reviews
Typically replies within 1 week
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Inconsistent sizing
I bought two different style bras from Boody, both size S, and one of them is 3.5 inches wider than the other one! The tighter one is tight enough but the cups are so small that it is unwearable, and the other one is so wide that it doesn't provide any support at all. Their products are definitely geared towards women with small boobs, without much stretch for in between sizes. Very disappointed about the inconsistent sizing of the bras. Quality control needs to step up.
Full bust bamboo bra unsuitable for mature ( 68 yr old) boobs.
Disappointed with the full bust bamboo wireless bra. While it is comfortable, my full C cup old boobs are squashed into a unaboob shape, with their position being just as low as if braless. I would not advise it for old boobs. I have increased my score from 3 to 4 because I did get a refund and later a refund of the charge the company made for returns.
Take note:When I made my order, A charge appeared in the cart, for insurance against having to return the item. It was between 3 and 4 dollars. I did not want to pay insurance for returns when I felt confident the bra would fit me like it did the models in the photos, so I took it off.
When I made my return,which was an easy process, with the help if the AI assistant, I found I had to pay a returns fee of over $10.
So you are stuck with paying a small fee for a possible return when you buy the item or a bigger fee if you do need to return it and have not purchased the insurance.
As I said,I did manage to get the returns fee reimbursed, so I am happy overall.

Reply from Boody NZ
Soft but not sure about durability
Nice soft material, feels very comfy to wear. But: inner seam in the leggings is quite thick and a bit uncomfortable. Still good for the price (sale). I have some concern how durable these products are; my briefs are worn twice and show a rough spot already. Bamboo fibers is a good substitute for other materials but it takes a lot of chemical processing to extract the fiber is what I read afterwards

Reply from Boody NZ
Wireless Full Bust T-Shirt Bras
I purchased a bunch of the Wireless Full Bust T-Shirt Bras. They are very comfortable, no doubt about that. However they don’t offer good support! The pads inside of these bras move around once you’ve washed them. It would be a better idea to sew them into place, they’re hard to readjust. I’m really disappointed. These aren’t for a D cup as they claim. I have had them less than 6 weeks and don’t recommend them for a full bust. They can be my at home bras. I spent a total of $265.40 :( I HIGHLY RECOMMEND buying two bras and seeing how it goes over a series of weeks, that way you won’t be so out of pocket. Oh and one of the straps completely came undone!!!! So they have been sewed up (every single bra) so that this doesn’t happen again. Also the squeaky noises the bras make are awful, please fix this.

Reply from Boody NZ
Comfortable by whyy removable padding
The material is super soft, the undies fit great and are very comfortable. The bras are comfortable too and also a good fit however I HATE that all bra manufacturers have removable pads that get completely twisted and moved around in the wash. The worst part os these don't even have the little hole to readjust or remove them making it almost unwearable after the first wash. I eventually managed to get the pads looking half way decent but I wish brands would just sew in proper padding to their bras

Reply from Boody NZ
I love Boody
I love Boody! Their products are so comfy, amazing quality, and so lovely and soft. Their customer service team are amazing and super helpful. 100% recommend.

Reply from Boody NZ
Overall products were usually good but not this time
Overall products were usual good quality. However, I have now tried one pair of padded bra which were a disaster - padding puckered up while wearing and there is now easy access to the padding, hence difficult to correct placement. Have not tried the other bra like this but assume will be the same. Great disappointment.

Reply from Boody NZ
I love everything I have bought from…
I love everything I have bought from Boody. The bra for larger boobs is life changing, the quality of the fabric is long lasting. I have totally turned my wardrobe into a capsule Boody for my next few months on the road.

Reply from Boody NZ
Good quality wears well
Good quality wears well. Delivered quickly. Waiting on pink underwear to come back in stock.

Reply from Boody NZ
Super comfy treat
Bought to treat my son who has lost a lot of weight. He says it is super comfy, has great breathability and great wearing under his gym clothes.

Reply from Boody NZ
Loving this Comfy & natural product
Absolutely love my new underwear. The high waist styles are very comfortable and the leggings are very comfortable and breathable. Really enjoying this brand. :)

Reply from Boody NZ
This company is the best
This company is the best. Great communication, Beautiful Products, well presented and really reasonable pricing!

Reply from Boody NZ
Crying shame
The bras for larger sizes are comfortable but the inner cup lining constantly gets scrunched up after washing. At first I thought, oh well at least they're comfortable, but now after a few wears and washers dealing with the bra lining cup I feel like crying in frustration. So the brand now makes me want to cry.

Reply from Boody NZ
Fast and friendly service
Fast and friendly service
I am so impressed with the customer service. I had some issues with the courier/postage. Boody were really quick to respond to me and got it sorted ASAP. Thank you :)
Amazing Customer Service
I received my jumpsuit and unfortunately it was damaged, the staff at boody have been so awesome and have a new one on its way within literally an hour of emailing them. I have brought multiple other things from them and the quality is amazing, so soft and just lovely to wear. Am a return very happy customer!!!
Happy with Boody's products
Super product
I ordered some pants and previously some knickers. The best investment ever
Love the fabric! Easy to order and fast delivery
Boody listens and values customers
Boody listened to my issue, gave me a great reply and offered a refund or store credit. I chose store credit and spent double the refund so it was a great outcome for both of us.
Amazing customer service....
The products are lovely and as described. The fit and quality are great also. The customer service is the best I have experienced. So prompt, so friendly and willing to make your shopping experience the best possible. Thanks guys, look forward to future purchases with you :)
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