These are hands down the most comfortable socks and underwear I’ve ever worn. The softness, fit, and breathability make a real difference day to day. They’re comfortable without being bulky, and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Make yourself comfortable. ☁️ Underwear, loungewear and apparel 🌱Certified Organically Grown Bamboo Viscose 🌎 Proudly B Corp and 1% For The Planet
Contact info
Australia
- boody.com
Replied to 71% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great response time
My bra started to come undone in the straps and the team at Boody responded quickly to replace the item, I am grateful and would recommend them :)

Reply from Boody US
The customer service is fantastic
The customer service is fantastic! I had a couple of issues with delivery in Canada that were complicated but the patience, helpfulness and kindness of the staff was amazing.
I love the bras- so I keep ordering them. So comfortable. I’ve now branched out to shorts and shirts. Love their stuff and their staff!

Reply from Boody US
EXCELLENT SUPPORT
EXCELLENT SUPPORT! you can tell they really value their customers. I felt that with every order and help w/ an order that didn't go so well. Thru out all they are top tier!!! and the underwear and t shirts are fabulous!!

Reply from Boody US
Great drive great product
Customer service was amazing and fast! Boody makes great products that are soft and what I want to wear every thank you!

Reply from Boody US
Pads are NOT sewn in place
I bought a wireless tshirt bra because the description indicates that the bra has sewn in pads. That is NOT correct. There are pads sewn in pockets, but they are not sewn in place. After a wash, you still have to fiddle, fuss, flip and stretch to get the pad straightened out. You cannot easily adjust the pad since it's in a sewn pocket. Very poor design and I'm so sad I still have more store credit.
Boody responded that there are openings for the pad to be adjusted. That is also NOT correct. I'd happily send a photo, but they should know their product. There are no openings to adjust the pad, which leads to frustration. It's the worst design.

Reply from Boody US
Best Best Quality and 5 star customer…
Best Best Quality and 5 star customer service🏆🏆🏆🏆🏆
I lost my package and I really need the items badly and the they have best service manager Haidar help to get my critical items to be delivered within 3days.
I really appreciate this kind heart and passionate support to treat customer as your most important family. Will definitely recommend Boody.

Reply from Boody US
The close material is very soft and…
The close material is very soft and comfortable. I love wearing Boody.

Reply from Boody US
This was my find time hearing and…
This was my find time hearing and purchasing from Boody. My experience with Boodys customer service representative was fast and easy. The representative gave me Boodys return policy within minutes.
When I received my package I was so ecstatic. I couldn't believe my eyes finally a brand that believes in comfort and durability. The bras fit so perfectly. I am in awws. Also, the sleepwear pants are soft and so comfortable. I am in love. I will return for more. A+ bras and sleepwear. I am so happy with my purchase.

Reply from Boody US
Boody fixed error immediately
My order got kicked out of the system somehow. Boody followed up and fixed it immediately.

Reply from Boody US
Wonderful product and customer service.
Wonderful product and customer service.

Reply from Boody US
10/10 customer service
I had an issue with a package where only 1 item from my order ended up delivered to me long after I had ordered it and the item packaging was clearly damaged in transit.
The Boody team was happy to take care of me and ensure I received my full order by sending out a new shipment very quickly!
10/10 customer service

Reply from Boody US
Boody for life ❤️
Boody is such a fantastic brand, the fabric is luxurious as well as great for my sensitive skin and every piece fits like a glove, from the underwear, crops and tshirt bras to the sleepwear, I am obsessed and cannot wear anything else!

Reply from Boody US
The best customer service
I have been ordering clothes and underwears for years from Boody and I love their products.
I received an order and one of my new bras had a defect.
I contacted the customer service and the lady was so nice!
After a few questions they sent me a new one very fast.
I am very happy and will keep ordering from them for sure.

Reply from Boody US

Reply from Boody US
Boody is for the people
I appreciate that email support with boody staff feels like communicating with a friend or colleague. It's a refreshing change from all the automation in towards world. I also value the culture of self care and ethical living that boody promotes. And of course, their clothing is amazing comfort and quality!

Reply from Boody US
Reduce the tags please - it's excessive. Repeat brand loyal customer
Great product, but the tags on arrival are out of control!! Plus, you can't get the sewn-in tags cutout entirely or you'll damage the stitching. All info is printed on the garment, so why all the tags? Otherwise, I love them and have been using them for years - just ordered a bunch again.

Reply from Boody US
Excellent service and product
Fast, friendly and excellent customer service. The quality of the products is amazing. My favourite pjs!!

Reply from Boody US
Great product and service
I replied to a email from Boody that was checking in how I liked my purchases. There were 2 items I needed to returned and replied to the email requesting my order number. I immediately heard back with my order number and a link for the returns. Customer service was outstanding!!

Reply from Boody US
We love the quality of BOODY clothing…
We love the quality of BOODY clothing and appreciate the integrity and care that the BOODY team demonstrates.

Reply from Boody US
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







