Bookblock Reviews 2,611

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Book block has amazing service, turnaround time, and quality products! We will definitely be using them again. Ed was so helpful and made ordering in a pinch such a breeze!

Rated 5 out of 5 stars

I have been looking for a website like this for years- I absolutely love the fact you can really personalise the boxes to each recipient and the price points are brilliant- a real mix of high end/expe... See more

Rated 5 out of 5 stars

I think this is a really cool idea for gift giving. My method is to add everything I like for the person into my basket and then remove and refine down to a price and product combination I'm happy wit... See more

Rated 4 out of 5 stars

I had ordered a gift on Bookblock all the way from Australia to a loved one and found everything to go quite smoothly! Delivery unfortunately wasn’t delivered on the date I had chosen which was disapp... See more

Company details

  1. Gift Shop

Written by the company

Discover, curate and personalise beautiful gifts and stationery gifts. One of a kind finds, packed by hand & sent with love.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 5 out of 5 stars

choice and something for everyone

I was able to send my friend a box for the arrival of her new baby - something for her, something for the baby, something for her husband! It's great to be able to make your own box. Even more little things under £5 would be great so you can fill it easily. You do have to make sure you order in time as it's not always easy to find an instant delivery and delivery isn't cheap but much better than sending a an amazon package!

March 27, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

First time using Bookblock and I must say I am impressed. It was very easy to create and personalise a box for one of my team members. The package was ent straight to her home address with no fuss or issues. Will definitely use again.

March 23, 2022
Unprompted review
Rated 5 out of 5 stars

Always brilliant service

Always brilliant service. The recipient is always so please with the beautiful parcel presented. Love the selection of gifts you can choose from. They cater to all types of people!

March 22, 2022
Unprompted review
Rated 2 out of 5 stars

Delivery almost a week overdue

Delivery almost a week overdue.
I ordered a gift for my niece well in advance of her birthday and the parcel still hasn't arrived. I contacted customer services and even though i got a refund for the delivery fee, I still have no idea about the status of my order or when it might arrive to its destination.
EDIT: customer service is great, and response has been received since the review was posted.

March 22, 2022
Unprompted review
Bookblock logo

Reply from Bookblock

Hi Camila,

Thank you for taking the time in sharing your order experience with us and we're very sorry to hear about the delay in your order.
We understands how important every order is to our customers and to have it arrive on time and we sincerely apologize if it wasn't the case in this order due to an unforeseen issue and delay with the fulfillment of your gift box.

We have been actively following up on this with our warehouse team and we will send you an update via email regarding the details and what we're doing to resolve this concern.

Feel free to reach out to us should you need any further assistance.



Best,
Paige

Rated 5 out of 5 stars

Lovely website

Lovely website, easy to use, great range of products, arrived in good time and well received. Will be using this company again

March 22, 2022
Unprompted review
Rated 5 out of 5 stars

Fabulous birthday gift…

Fabulous birthday gift for a family member.. Easy to navigate website, lots of customisable options and the checkout process straightforward. Good communication once the order had been placed and the gift arrived on time & well packaged. Thank you 😊

March 18, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent - Gift Box

Used this service to create my own gift box - exactly what I was looking for! Really pleased with the items available, and categories to help inspire me with gifts. Really happy with the speed of delivery. Packaged beautifully.

March 16, 2022
Unprompted review
Rated 5 out of 5 stars

Smooth as silk process!

Very easy ordering system, good flexibility to choose what gift package to send and delivered all without a hitch! Just what I needed.

March 15, 2022
Unprompted review
Rated 4 out of 5 stars

So many gorgeous gifts to choose from…

So many gorgeous gifts to choose from for my sister's surprise hamper and so beautifully presented! Only thing that wasn't true to the image was I thought a headband was navy and when it arrived it was almost white/light baby blue. My sister would have preferred navy. Other than that - fantastic.

March 15, 2022
Unprompted review
Rated 5 out of 5 stars

Birthday Gift

The parcel was delivered in good time and my daughter is delighted with her birthday present. I live in South Africa which made the excellent service invaluable. Thank you,

March 15, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Super helpful and kind about helping with a redelivery. Just such a beautiful gift. I received one and loved it so much I will be using them lots for sending lovely gifts xxxx

March 15, 2022
Unprompted review
Rated 5 out of 5 stars

I recommend 100%!

I loved the opportunity to choose each item in the box, and they are all so beautiful and such good quality ! The order arrived promptly and my friend was delighted. I found that the website was a little slow loading but it could have been my internet connection. I love the service and will be using it again !

March 15, 2022
Unprompted review
Rated 5 out of 5 stars

Gifting made easy

We are an employment recruiting firm that sends new job success gifts to employees on their first day. Bookblock is simple to use. The packing and gifting options are impressive.

March 8, 2022
Unprompted review
Rated 5 out of 5 stars

I really like all the unique gift ideas…

I really like all the unique gift ideas for any occasion.
There is a good variety to choose from to suit your budget whether you are making your own box or selecting a pre-made one.
The only downside is that postage and choosing a box (other than standard) can add a lot onto the price

March 8, 2022
Unprompted review

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